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Show Results For
- All HBS Web
(13,008)
- People (70)
- News (3,993)
- Research (5,647)
- Events (52)
- Multimedia (95)
- Faculty Publications (2,437)
- Blog
Is the Digital Transformation Certificate Right for You?
Transformation Certificate. Build Your Strategic Edge Designed for executives in a wide range of roles, the Digital Transformation Certificate recognizes the advanced learning that you have undertaken—learning that will help you analyze... View Details
- 19 Nov 2007
- Lessons from the Classroom
Teaching The Moral Leader
where morality and leadership intersect: "What is the nature of a moral challenge?" "How do people 'reason morally'?" "How is moral leadership different from leadership of any other kind?" Q: The course has a... View Details
- Spring 2024
- Other Article
Introduction: International Innovation & American Challenges
By: William C. Kirby
While the United States remains a leader in higher education, the largest systems of higher education today are in India and China, and new colleges and universities spread across the world have become the leading sites of ambitious experimentation.
What are... View Details
What are... View Details
Kirby, William C. "Introduction: International Innovation & American Challenges." Special Issue on Advances & Challenges in International Higher Education edited by Wendy Fischman, Howard Gardner & William C. Kirby. Daedalus 153, no. 2 (Spring 2024): 7–20.
- 13 Jan 2021
- Research & Ideas
How 'Small C' Change Can Beat Large-Scale Rebuilding
to the team. For leaders, it is essential to phase the postulated expectations with their own leadership behavior. Leaders should actively value the needs and contributions of team members and ask themselves: “What can I do for others?”... View Details
- July 2024
- Article
AI, ROI, and Sales Productivity
Artificial intelligence (AI) is now a loose term for many different things and at the peak of its hype curve. So managers hitch-their-pitch to the term in arguing for resources. But like any technology, its business value depends upon actionable use cases embraced by... View Details
Cespedes, Frank V. "AI, ROI, and Sales Productivity." Top Sales Magazine (July 2024), 12–13.
- 12 PM – 1 PM EST, 16 Nov 2021
- Career Events
Making a career transition? Connect with HBS
Are you thinking about making a career move? Or, do you want to work with a coach on some aspect of your leadership? Maybe you want to step back and reflect on your purpose, power up your LinkedIn profile, or practice for an upcoming interview. If these aspects of... View Details
"Learning Through Noticing: Theory and Evidence from a Field Experiment"
We consider a model of technological learning under which people "learn through noticing": they choose which input dimensions to attend to and subsequently learn about from available data. Using this model, we show how people with a great deal of experience may... View Details
- 30 Sep 2002
- What Do You Think?
Are Business Schools Really Important “Crucibles of Leadership?”
than be psychologically destroyed by it. Their geeks and geezers may have experienced different kinds of crucibles (the dot-com bust as opposed to the Second World War, for example), but they learned many of... View Details
Keywords: by James Heskett
- 23 Jul 2001
- Research & Ideas
Looking for CEOs in All the Wrong Places
made during the dinner; yet within weeks, the first CEO was interviewing for the telecom post, which he had learned about later through a headhunter's phone call. Why did the telecommunications company use a search firm to talk with the... View Details
- 03 Mar 2011
- Working Paper Summaries
How Firm Strategies Influence the Architecture of Transaction Networks
- 03 Jan 2018
- Sharpening Your Skills
5 Career-Related New Year’s Resolutions (and 5 Tips for Keeping Them)
competence, particularly when they believed the person was aware of the established norm but deliberately chose to make a fashion statement by wearing a standout style. This person was often viewed as autonomous; confident enough to act... View Details
Keywords: by Carmen Nobel
- 11 Apr 2007
- Research & Ideas
Adding Time to Activity-Based Costing
professor Robert S. Kaplan and Acorn Systems founder and chairman Steven R. Anderson (HBS MBA '95) introduce a system that calculates product, customer, and regional or branch P&Ls quickly and inexpensively. The work marries the Activity-Based Costing system... View Details
Keywords: by Sarah Jane Gilbert
- March 2018 (Revised August 2020)
- Case
Alaska Airlines: Empowering Frontline Workers to Make It Right
By: Ranjay Gulati, Andrew O'Connell and Caroline de Lacvivier
This case documents the ongoing efforts by Alaska Airlines to enhance its efforts to become more customer centric by empowering its employees using a service framework. It explores how the airline starts with a completely hands-off approach to empowerment in which... View Details
Keywords: Employee Empowerment; Customer Focus and Relationships; Employees; Service Delivery; Organizational Culture; Integration; Air Transportation Industry
Gulati, Ranjay, Andrew O'Connell, and Caroline de Lacvivier. "Alaska Airlines: Empowering Frontline Workers to Make It Right." Harvard Business School Case 418-063, March 2018. (Revised August 2020.)
- 27 Nov 2013
- Working Paper Summaries
Skilled Immigration and the Employment Structures of US Firms
- 09 Aug 2012
- Working Paper Summaries
The Need for (Long) Chains in Kidney Exchange
- 01 Mar 2011
- Working Paper Summaries
How Foundations Think: The Ford Foundation as a Dominating Institution in the Field of American Business Schools
- 19 Feb 2007
- Research & Ideas
Inexperienced Investors and Market Bubbles
investor. We expect these biases to be even more severe among the general public. Q: What have we learned about how inexperienced fund investors affected financial bubbles before the 1990s? Can't we learn... View Details
- 14 Dec 2020
- Research & Ideas
What Does December's Drug-Approval Dash Mean for COVID-19 Vaccines?
regulatory standpoint that might be expected to be sufficiently confusing or nerve-inducing that they then don't do this. And yet, I think [the FDA] should set up a system around these types of communications, so that following the... View Details
- 13 Nov 2017
- Blog Post
5 Worries I Had about Applying to HBS
wouldn’t be able to afford an MBA How would I pay for the MBA? What would I do about fees and living expenses? I learned more about financial aid at HBS and realized it’s hard to find anyone who gets in and... View Details