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  • September 2017
  • Case

Tencent

By: John R. Wells and Gabriel Ellsworth
Tencent had undergone many transformations since it was founded in 1998 as a simple messaging service. In 2017, it was the largest online games provider in China with a wide range of game types, China’s largest social networking service provider with several of the... View Details
Keywords: Tencent; Tencent Holdings; WeChat; Social Networking; Social Networks; Gaming; Gaming Industry; Video Games; Computer Games; Mobile Gaming; Portals; Payments; Mobile Payments; O2O; Online-to-offline; E-commerce; Messaging; Subscription Model; Freemium; Mobile App Industry; Smartphone; PC; Monetization Strategy; Antitrust; Streaming; Cloud Computing; Artificial Intelligence; Big Data; Alibaba; Facebook; JD.com; Tesla; Bundling; Synergies; Digital Strategy; Imitation; Licensing; Agility; Entry Barriers; Online Platforms; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Conglomerates; Business Units; Business Growth and Maturation; Business Organization; For-Profit Firms; Joint Ventures; Restructuring; Communication; Communication Technology; Blogs; Interactive Communication; Interpersonal Communication; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Investment; Investment Portfolio; Price; Profit; Revenue; Geographic Scope; Cross-Cultural and Cross-Border Issues; Global Strategy; Multinational Firms and Management; Globalized Markets and Industries; Business History; Innovation Strategy; Technological Innovation; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Product Positioning; Social Marketing; Network Effects; Emerging Markets; Market Entry and Exit; Digital Platforms; Industry Growth; Monopoly; Media; Distribution Channels; Product Development; Service Delivery; Organizational Change and Adaptation; Organizational Structure; Public Ownership; Problems and Challenges; Business and Government Relations; Groups and Teams; Networks; Opportunities; Social and Collaborative Networks; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Cooperation; Corporate Strategy; Diversification; Expansion; Horizontal Integration; Vertical Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Information Infrastructure; Digital Platforms; Internet and the Web; Mobile and Wireless Technology; Value Creation; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Asia; China; Canton (province, China)
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  • 15 Jun 2007
  • Research & Ideas

Remembering Alfred Chandler

School, Al was just publishing Scale and Scope. I watched him move from this book, which dealt principally with Second Industrial Revolution industries, to a keen interest in telecommunications and the Information Revolution. Before long,... View Details
Keywords: by Sean Silverthorne
  • September 2013 (Revised August 2015)
  • Background Note

Leadership and Teaming

By: Ethan Bernstein
Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details
Keywords: Teams; Teaming; Leadership And Managing People; Leadership; Team Effectiveness; Team Performance; Team Design; Team Leadership; Teamwork; Team Process; Team Function; Team Launch; 60/30/10 Rule; Team Boundary; Distribution Of Leadership Authority; Self-Managed Teams; Virtual Teams; Unbounded Teams; Acts Of Leadership; Execution Teams; Decision Making Teams; Creativity Teams; Team Size; Task Design; Team Timeline; Team Roles; Team Representation; Diversity; Team Familiarity; Collective Intelligence; Team Stages Of Development; Team Coaching; Performance Pressure; X-Teams; Team Focus; Interaction; Management Teams; Managerial Roles; Management Systems; Management Style; Management Skills; Management Practices and Processes; Organizational Design; Organizational Structure; Performance Effectiveness; Performance Efficiency; Performance Productivity; Groups and Teams; Networks; Social Psychology; Behavior; Conflict and Resolution; Creativity; Social and Collaborative Networks; Satisfaction; Prejudice and Bias; Power and Influence; Personal Characteristics; Familiarity; Cognition and Thinking; Attitudes; Projects; Organizational Culture; Organizational Change and Adaptation; Leadership Development; Leadership Style; Leading Change; Knowledge Use and Leverage; Knowledge Sharing; Collaborative Innovation and Invention; Innovation and Management; Innovation Leadership; Design; Interpersonal Communication; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Asia; North and Central America; South America; Atlantic Ocean; Central Asia; Europe; Latin America; Middle East; Oceania; West Indies
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  • 01 Apr 2001
  • News

Ed Tian: Boardroom Revolutionary

At first glance, not many would figure the bookish president and CEO of telecommunications carrier China Netcom Corporation for a revolutionary. But Edward Tian Suning is certainly making waves as head of one of the country’s new brand of... View Details
Keywords: Alejandro Reyes; Telecommunications; Telecommunications
  • 01 Dec 2003
  • News

Stealth Mogul

Sometimes it pays to be nearly invisible. Just ask Jonathan Nelson (MBA 1983). He heads one of the most successful media and telecommunications investment firms you’ve probably never heard of — Providence Equity Partners. “My own mother... View Details
Keywords: Telecommunications; Telecommunications
  • 01 Oct 2001
  • News

Looking for a Leader: The Role of Executive Search Firms

At a recent gathering of chief executives in New York City, the heads of two companies shared pleasant dinner conversation. The first led a large, successful corporation; the second also happened to serve as a director of a View Details
Keywords: Peter K. Jacobs; Telecommunications; Telecommunications
  • 01 Sep 2003
  • News

Patrick Moreton

An expert on competition in telecommunications and new technologies, Patrick S. Moreton (MBA ’91) takes the long view. Despite congressional efforts to tighten controls over media ownership and the current public outcry against media... View Details
Keywords: Garry Emmons; Telecommunications; Telecommunications
  • 12 Apr 2018
  • Op-Ed

Op-Ed: The Trouble with Tariffs

likely get more serious. Huawei, the Chinese telecommunications equipment maker that has effectively been barred from selling into US markets, is now a leading innovator, and through sheer scale and scope of its engineering, is making... View Details
Keywords: by Willy C. Shih; Telecommunications; Telecommunications; Telecommunications; Telecommunications; Telecommunications; Telecommunications
  • 25 Feb 2020
  • News

The Past Informs the Future of Work

leaders at these telecommunications giants confronted issues such as pacing innovation, enhancing the customer experience, and managing the workforce. “By the early 1920s, AT&T was the biggest employer in the United States, on par with... View Details
Keywords: Jennifer Gillespie; Telecommunications; Telecommunications
  • 12 May 2003
  • Research & Ideas

How Hot is the “Hot Spot” Business?

Internet pioneers looked at everything from Wi-Fi "hot spots" to the future of broadband at a recent telecommunications conference at Harvard Business School. The issues were debated at the Bandwidth Explosion colloquium held... View Details
Keywords: by Sean Silverthorne & Martha Lagace; Telecommunications; Telecommunications; Telecommunications
  • Web

Global Industry Bubble Watch - Behavioral Finance & Financial Stability

Data Global Industry Bubble Watch Download Data Set in Excel View Sector: Consumer Discretionary Consumer Discretionary Consumer Staples Energy Financials Healthcare Industrials Information Technology Materials Real Estate View Details
  • Fast Answer

Television: overview & ratings

Where can I find an overview of the TV industry, and also TV ratings? S&PCapital IQ Pro: Select  Industries --> Technology, Media & View Details
  • Fast Answer

Movies: statistics

Where can I find statistics about movies and movie theaters? S&P Capital IQ Pro: Select Industries - Technology, Media & View Details
  • Profile

March Bishop

Why was earning your MBA at HBS important to you? I anticipated that my career would be internationally-oriented and I knew that it needed to have an altruistic component, but beyond that I needed help. The HBS experience, starting with the application for admission,... View Details
Keywords: Services; Retail

    M. Kenneth Oshman

    As one of the principal founders of Rolm, Oshman is credited with the design and development of a sophisticated private branch exchange or PBx switch that has become a central component of telecommunication systems. Over the course of... View Details
    Keywords: Communications

      Paul Henson

      Henson took a small, regional telephone company in Nebraska and transformed it into the number three telecommunications company in the United States. When Henson joined United Utilities, it had 500,000 customers, served 500 rural... View Details
      Keywords: Communications
      • 01 Jan 2010
      • News

      James A. Lovell, AMP 62, 1971

      telecommunications industries. He then launched a more down-to-earth venture: Lovells at Lake Forest, a restaurant outside Chicago. Lovell is a sought-after expert on space, education, and science, and he speaks internationally. In 2003,... View Details
      • Career Coach

      Adam Shimer

      Adam has a mix of consulting and government experience. He started his career at Bain & Company, during which he worked primarily in the Private Equity Group, retail and telecommunications sectors. Additionally, he volunteered to lead... View Details
      • 01 Dec 2007
      • News

      A Call to Innovation

      decline: an eroding educational system relative to other top nations, a talent drain, the drop-off of spending for basic R&D, and a lackluster telecommunications infrastructure. Meanwhile, Finland — with the same population as... View Details
      Keywords: Sean Silverthorne; Telecommunications; Telecommunications; Telecommunications; Telecommunications; Telecommunications

        William G. McGowan

        McGowan built a $4 billion telecommunication business that defeated the AT&T monopoly. Acting as a self-employed consultant, McGowan rescued MCI by paying off its debts and created a lean competitor to AT&T by under-pricing the... View Details
        Keywords: Communications