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- Faculty Publications (11)
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- All HBS Web (357)
- Faculty Publications (11)
- 01 Sep 2024
- News
Next Level
In 2017, Sarah Bond’s boss, Phil Spencer, the head of Xbox Gaming, warned her that working in the industry would be very difficult. Not just for the usual reasons that corporate America can be tough, but also because, as a Black woman in gaming—an industry with a... View Details
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
mission from 2012 has become more urgent than ever,” Veron told USA Today. “This enormous disruption is something that impacts virtually all small business owners.” JUNE 11 Peter Fortenbaugh (MBA 1994), CEO of the Boys and Girls Clubs of... View Details
- 15 Aug 2011
- Research & Ideas
A New Model for Business: The Museum
that web-based businesses would benefit from such expert curators. On the web, options for products, services, and information are virtually endless, too. It's daunting for customers, and there's an increasing body of academic research... View Details
Keywords: by Carmen Nobel
- 01 Mar 2011
- News
Local Hero
continues. “I remember sitting in Walter Shorenstein’s conference room on the 49th floor of the Bank of America building in San Francisco, with everyone looking around the table. The obvious person to run the team was Peter Magowan,... View Details
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
customers routinely selected cards that although profitable for the bank could be a poor fit for customers’ needs—leading to low satisfaction scores, cancellations, and occasionally, financial distress. To that end, the company’s... View Details
Keywords: Dina Gerdeman
- 01 Jun 2015
- News
Higher Ground
the April concert was Tulane University’s Dixon Hall, with a stage that could barely fit all 67 orchestra members. Location was perhaps the least of the LPO’s challenges that night. Many of the musicians were still living in hotels or... View Details
- 26 Oct 2009
- Lessons from the Classroom
The New Deal: Negotiauctions
You've held your own while negotiating dozens of successful deals. Even so, you want to take your game to the next level. What's the next step? There are plenty of guides that offer tips on negotiation strategies. As useful as these are for a grounding in the... View Details
Keywords: by Julia Hanna
- 01 Dec 1996
- News
An Entrepreneurial Journey
Energy Services, while Peter R. Formanek (MBA '68) and his AutoZone cared for car owners in need of quality parts and friendly service. This kaleidoscope of achievement was being replicated by HBS alumni virtually everywhere across the... View Details
- 27 Sep 2011
- First Look
First Look: September 27
development is fragmented and lacks a coherent and integrated theory and method for developing an effective organization. A 20-year action research program led to the development and evaluation of the Strategic Fitness Process (SFP)-a... View Details
Keywords: Sean Silverthorne
- 16 Jan 2018
- First Look
First Look at New Research and Ideas, January 16, 2018
virtually all the gains to be had go to those that create an ownership culture, by building in participative management and helping employees learn to think and act like owners. Publisher's link:... View Details
Keywords: Sean Silverthorne
- 26 Jul 2006
- Research & Ideas
The Strategic Way to Go to Market
addressing customer needs, and themselves. There is no room under channel stewardship for non-value-adding partners; an effective steward must weed them out. By effectively meeting current needs and anticipating new ones, a channel... View Details
Keywords: by Sean Silverthorne
- 12 Feb 2008
- First Look
First Look: February 12, 2007
which I conceptualize and describe as different calculative cultures. The study suggests that calculative cultures, which in these cases shaped managerial predilections towards ERM practices, are relevant, albeit so far neglected, constituents of the View Details
Keywords: Martha Lagace
- 01 Mar 2017
- News
A Summit Higher Than Everest
recently moved into its eight-story home on West 110th Street, the room already had an air of timelessness. The wood-paneled walls were lined with portraits of great American adventurers and the trophies they had brought back from the... View Details
- 09 May 2021
- Blog Post
Meet the MoMBAs – Persisting Through a Difficult Year
personally. I am so grateful for the MoMBA club. They were so helpful throughout my pregnancy journey and now motherhood journey! How do you make it work? Having an amazing partner helps! Being virtual has been a plus as well. Other than... View Details
- 12 May 2009
- First Look
First Look: May 12, 2009
Overly detailed contracts leave no room for spontaneous acts of kindness to create goodwill between parties; too-rigid contracts leave parties unable to respond to the unanticipated; and, strangely enough, incentives can end up being just... View Details
Keywords: Martha Lagace
- 01 Dec 1999
- News
The Way You See It
other academic institution in the world. For three-quarters of a century, the Bulletin has tracked the extraordinary record of achievement of HBS alumni. And so it seems fitting that at the dawn of a new millennium, we should draw upon... View Details
- 19 Dec 2024
- News
The Musts of 2024
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. I love these end-of-the-year lists where you can get recommendations from smart people about things that are worth your time and money. It always sets me up really... View Details
- 08 Mar 2019
- Blog Post
Reclaiming Feminism: A Celebration of International Women’s Day
Women, alone, have the unique calling of becoming mothers. To me, that is exactly what feminism means. Feminism is knowing that I am equal, but also recognizing the unique gifts I have as a woman. Feminism is about embracing my differences, instead of trying to View Details
- 22 Feb 2011
- Research & Ideas
The Most Important Management Trends of the (Still Young) Twenty-First Century
strategy and organizational management. Products are being developed through open innovation, with input from people connected to each other and the company only through a common interest—and electronic media. Virtually every company on... View Details
Keywords: by Sean Silverthorne
- 27 Sep 2004
- Research & Ideas
How Leaders Build Winning Streaks
Widespread access to abundant performance data helps ensure that people get the information they need to guide their own performance and hold others—and the system—to high standards. Leaders use diverse tools to produce accountability, chosen to View Details
Keywords: by Rosabeth Moss Kanter