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  • All HBS Web  (16,206)
    • People  (30)
    • News  (3,642)
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  • 2017
  • Article

Affective, Cognitive and Behavioral Trajectories of Change Recipients in Global Organizations

By: B. S. Reiche, T. B. Neeley and N. Overmeyer
Research rarely addresses how change recipients respond to radical change across affective, cognitive, and behavioral dimensions over time. We examined a radical change in a recently acquired subsidiary of a U.S.-based global organization over a two-year period. With... View Details
Keywords: Change; Spoken Communication; Globalized Firms and Management; Behavior; Cross-Cultural and Cross-Border Issues
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Reiche, B. S., T. B. Neeley, and N. Overmeyer. "Affective, Cognitive and Behavioral Trajectories of Change Recipients in Global Organizations." Academy of Management Proceedings (2017). (Proceedings of the 77th Annual Meeting (2017), edited by Guclu Atinc. Online ISSN: 2151-6561.)
  • 2016
  • Article

Recursive Mentalizing and Common Knowledge in the Bystander Effect

By: Kyle A. Thomas, Julian De Freitas, Peter DiScioli and Steven Pinker
The more potential helpers there are, the less likely any individual is to help. A traditional explanation for this bystander effect is that responsibility diffuses across the multiple bystanders, diluting the responsibility of each. We investigate an... View Details
Keywords: Bystander Effect; Diffusion Of Responsibility; Volunteer's Dilemma; Common Knowledge; Theory Of Mind; Behavior; Theory
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Thomas, Kyle A., Julian De Freitas, Peter DiScioli, and Steven Pinker. "Recursive Mentalizing and Common Knowledge in the Bystander Effect." Journal of Experimental Psychology: General 145, no. 5 (2016): 621–629.
  • July 2019
  • Teaching Note

AT&T, Retraining, and the Workforce of Tomorrow

By: William R. Kerr and Carl Kreitzberg
A Teaching Note for the "AT&T, Retraining, and the Workforce of Tomorrow" case study (HBS#820-017). The case describes how AT&T designed and implemented a program to retrain 100,000 of its workers. The case first reviews the technological forces that compelled AT&T to... View Details
Keywords: AT&T; Workforce; Future Of Work; Telecommunications; Unions; Technological Change; Layoffs; MOOCS; Strategic Planning; Employees; Training; Labor; Learning; Labor Unions; Technology Adoption; Talent and Talent Management; Transformation; Telecommunications Industry; Communications Industry; United States
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Kerr, William R., and Carl Kreitzberg. "AT&T, Retraining, and the Workforce of Tomorrow." Harvard Business School Teaching Note 820-018, July 2019.
  • 2017
  • Other Teaching and Training Material

Organizational Behavior Reading: Leading Organizational Change

By: Ryan Raffaelli
This reading combines conceptual frameworks and research-based knowledge to provide practical guidance about how to lead organization change. The essential reading outlines key choices leaders must make when managing a change and the common traps that can cause a... View Details
Keywords: Leading Change; Organizational Change and Adaptation; Change Management
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Raffaelli, Ryan. "Organizational Behavior Reading: Leading Organizational Change." Core Curriculum Readings Series. Boston, MA: Harvard Business Publishing 8324, 2017.
  • October 2019
  • Supplement

Harlem Capital: Changing the Face of Entrepreneurship (B)

By: George Serafeim
The (B) case describes Tingle and Pierre-Jacques’ decision to commit fully to Harlem Capital as their post-graduation job. The case explores the results of their fundraising efforts, new strategic partnerships, and how they plan to “build the market” in order to... View Details
Keywords: Impact Investing; Gender Bias; Gender Inequality; Minority Representation; Entrepreneurial Finance; Investment Management; Investing; Inequality; Venture Capital; Entrepreneurship; Diversity; Gender; Equality and Inequality; Equity; Mission and Purpose; Investment Funds; Financial Services Industry
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Serafeim, George, and David Freiberg. "Harlem Capital: Changing the Face of Entrepreneurship (B)." Harvard Business School Supplement 120-041, October 2019.
  • 2016
  • Working Paper

Towards a Prescriptive Theory of Dynamic Capabilities: Connecting Strategic Choice, Learning, and Competition

By: Gary P. Pisano
The field of strategy has mounted an enormous effort to understand, define, predict, and measure how organizational capabilities shape competitive advantage. While the notion that capabilities influence strategy dates back to the work of Andrews (1971), attempts to... View Details
Keywords: Competitive Advantage
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Pisano, Gary P. "Towards a Prescriptive Theory of Dynamic Capabilities: Connecting Strategic Choice, Learning, and Competition." Harvard Business School Working Paper, No. 16-146, June 2016.
  • October 2017
  • Article

Toward a Prescriptive Theory of Dynamic Capabilities: Connecting Strategic Choice, Learning, and Competition

By: Gary P. Pisano
The field of strategy has mounted an enormous effort to understand, define, predict, and measure how organizational capabilities shape competitive advantage. While the notion that capabilities influence strategy dates back to the work of Andrews (1971, The Concept... View Details
Keywords: Business Admnistration; Market Structure; Firm Structure; Market Efficiency; Competency and Skills; Organizational Structure; Strategy
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Pisano, Gary P. "Toward a Prescriptive Theory of Dynamic Capabilities: Connecting Strategic Choice, Learning, and Competition." Industrial and Corporate Change 26, no. 5 (October 2017): 747–762.
  • 15 Dec 2003
  • Research & Ideas

Women Leaders and Organizational Change

which they have been successful at demonstrating their competence and getting rewarded for it. Yet, these are the very people who, because they have achieved success and hold positions of power, may be best positioned to lead the sorts... View Details
Keywords: by Mallory Stark
  • 1990
  • Other Unpublished Work

The High Price of Land and the Low Cost of Capital: Theory and Evidence from Japan

By: David S. Scharfstein, Anil Kashyap and David Weil
Keywords: Cost of Capital; Japan
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Scharfstein, David S., Anil Kashyap, and David Weil. "The High Price of Land and the Low Cost of Capital: Theory and Evidence from Japan." August 1990.
  • 01 Dec 1981
  • Conference Presentation

Social Indicators of the Changing Relationship of Individuals and Organizations

By: R. M. Kanter
Keywords: Organizational Change and Adaptation; Relationships; Social Psychology
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Kanter, R. M. "Social Indicators of the Changing Relationship of Individuals and Organizations." Paper presented at the Social Science Research Council Conference on Social Indicators, December 01, 1981.
  • December 1993
  • Case

Severn Trent Water (A): A Change of IMAGE

By: F. Warren McFarlan and Chris L Marshall
Keywords: Change; Information Technology
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McFarlan, F. Warren, and Chris L Marshall. "Severn Trent Water (A): A Change of IMAGE." Harvard Business School Case 194-060, December 1993.
  • September 2004
  • Article

Relative Explanatory Power of Agency Theory and Transaction Cost Analysis in German Salesforces

By: Manfred Krafft, Sönke Albers and Rajiv Lal
Keywords: Theory; Cost; Sales; Employees; Germany
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Krafft, Manfred, Sönke Albers, and Rajiv Lal. "Relative Explanatory Power of Agency Theory and Transaction Cost Analysis in German Salesforces." International Journal of Research in Marketing 21, no. 3 (September 2004): 265–283.
  • 10 Sep 2001
  • Research & Ideas

Do You Have Change Fatigue?

information—and it sat on managers' shelves. No follow-up ever took place. You're probably laughing—or wincing—in recognition of what has become a familiar tale of corporate View Details
Keywords: by Nick Morgan
  • 2015
  • Discussion Paper

The Roles of Import Competition and Export Opportunities for Technical Change

By: Claudia Steinwender
A variety of empirical and theoretical trade papers have suggested and documented a positive impact of trade on the productivity of firms. However, there is less consensus about the underlying mechanism at work. While trade papers focus on access to export markets,... View Details
Keywords: Performance Productivity; Trade
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Steinwender, Claudia. "The Roles of Import Competition and Export Opportunities for Technical Change." CEP Discussion Paper, No. 1334, February 2015.
  • 1996
  • Article

Three Faces of Eden: The Persistence of Competing Theories and Multiple Diagnoses in Organizational Intervention Research

By: A. Edmondson
Keywords: Competition; Theory; Organizations; Research
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Edmondson, A. "Three Faces of Eden: The Persistence of Competing Theories and Multiple Diagnoses in Organizational Intervention Research." Human Relations 49, no. 5 (1996): 571–595.
  • 01 Apr 1979
  • Conference Presentation

Changing the Shape of Work: Reform in Academe

By: R. M. Kanter
Keywords: Change Management
Citation
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Kanter, R. M. "Changing the Shape of Work: Reform in Academe." In Current Issues in Higher Education: 1979 Conference Series. Paper presented at the American Association for Higher Education Annual Meeting, Washington, DC, April 01, 1979. (Keynote Address.)
  • 2011
  • Article

Incentive Compensation and the Likelihood of Termination: Theory and Evidence from Real Estate Organizations

By: Christopher Parsons, G. Hallman and J. Hartzell
We analyze two managerial compensation incentive devices: the threat of termination and pay for performance. We first develop a simple model predicting that these devices are substitutes: when termination incentives are low, optimal contracts provide stronger... View Details
Keywords: Motivation and Incentives; Resignation and Termination; Compensation and Benefits; Real Estate Industry
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Parsons, Christopher, G. Hallman, and J. Hartzell. "Incentive Compensation and the Likelihood of Termination: Theory and Evidence from Real Estate Organizations." Real Estate Economics 39, no. 3 (Fall 2011): 507–546.
  • Article

Optimality Bias in Moral Judgment

By: Julian De Freitas and Samuel G.B. Johnson
We often make decisions with incomplete knowledge of their consequences. Might people nonetheless expect others to make optimal choices, despite this ignorance? Here, we show that people are sensitive to moral optimality: that people hold moral agents accountable... View Details
Keywords: Moral Judgment; Lay Decision Theory; Theory Of Mind; Causal Attribution; Moral Sensibility; Decision Making
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De Freitas, Julian, and Samuel G.B. Johnson. "Optimality Bias in Moral Judgment." Journal of Experimental Social Psychology 79 (November 2018): 149–163.
  • 1990
  • Book

Service Breakthroughs: Changing the Rules of the Game

By: J. Heskett, C. Hart and W. E. Sasser Jr.
Keywords: Change; Service Industry
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Heskett, J., C. Hart, and W. E. Sasser Jr. Service Breakthroughs: Changing the Rules of the Game. NY: Free Press, 1990.
  • 1998
  • Chapter

The Role of Judgment in Global Climate Change

By: M. H. Bazerman, C. Buisseret and K. A. Wade-Benzoni
Keywords: Climate Change; Globalization
Citation
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Bazerman, M. H., C. Buisseret, and K. A. Wade-Benzoni. "The Role of Judgment in Global Climate Change." In Global Climate Change, edited by A. Hoffman. Jossey-Bass, 1998.
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