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  • August 2011 (Revised July 2012)
  • Case

Mike Mayo Takes on Citigroup (A)

By: Suraj Srinivasan and Amy Kaser
The case details the conflict between Mike Mayo, an influential banking analyst and Citigroup about what Mayo considers aggressive accounting policies. Mike Mayo questions Citigroup's lack of a valuation allowance against their Deferred Tax Assets despite Citi's recent... View Details
Keywords: Accounting; Taxation; Capital; Financial Reporting; Corporate Disclosure; Valuation; Banks and Banking; Financial Strategy; Money; Conflict Management; Capital Budgeting; Asset Management; Banking Industry
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  • 23 Jun 2008
  • Research & Ideas

Innovative Ways to Encourage Personal Savings

employer. Having said that, there are even more ways to appeal to American would-be savers. These initiatives could go to the place where they have their money to save, whether it is the workforce or tax refund sites; create a social angle to savings; and create a... View Details
Keywords: by Martha Lagace; Financial Services
  • March 2017 (Revised September 2017)
  • Case

Facebook Fake News in the Post-Truth World

By: John R. Wells and Carole A. Winkler
In January 2017, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The election of Donald Trump as the next president of the United States in November 2016 had triggered a national storm of protests, and many attributed Trump’s victory to... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Information Infrastructure; Digital Platforms; Internet and the Web; Mobile and Wireless Technology; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
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  • 13 Mar 2005
  • Research & Ideas

The Tricky Business of Nonprofit Brands

world's problems today. The past few decades have seen a shift in the development and relief industry to incorporate a rights-based approach to programs and services. In addition, the ability to solve hunger, for example, requires advocating for View Details
Keywords: by Manda Salls
  • 26 May 2003
  • Research & Ideas

When Silence Spells Trouble at Work

employees in organizations ranging from small businesses to Fortune 500 corporations to government bureaucracies reveal that silence can exact a high psychological price on individuals, generating feelings of humiliation, pernicious... View Details
Keywords: by Leslie A. Perlow
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

in case of a contagion, and also increased the reliance on individual team members for psychological concerns regarding safety, pre-existing conditions, and family needs related to children. Management decided to delegate decisions on... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • Web

2024 Reunion Presentations - Alumni

Video Recording – Less Info - Video Recording Dean Srikant Datar kicks off Reunion Weekend by sharing his key priorities, which will strengthen and accelerate the School’s impact in the world. 10:00-11:15 a.m. EDT Navigating Uncertain Times: Teaching Through View Details
  • September 2020
  • Case

Uber at a Crossroads (2017)

By: Ramon Casadesus-Masanell and Karen Elterman
This case describes the history of Uber, its business model—including the ways it differed from that of the traditional taxi industry—and its competition with Lyft. The case is set in 2017, a year in which Uber was plagued by even more scandals than usual, though its... View Details
Keywords: Business Startups; Business Model; Customer Satisfaction; Fairness; Values and Beliefs; Price; Profit; Revenue; Investment; Government Legislation; Business History; Compensation and Benefits; Resignation and Termination; Employment; Wages; Lawfulness; Leadership Style; Leading Change; Management Style; Market Entry and Exit; Digital Platforms; Product Design; Organizational Culture; Problems and Challenges; Attitudes; Strategy; Competitive Strategy; Expansion; Transportation Networks; Mobile and Wireless Technology; Valuation; Transportation Industry; Technology Industry; United States
Related
  • 2011
  • Book

Detour: My Unexpected, Amazing, Life Changing Journey With OnStar

By: Chet Huber
Detour is the story behind the launch of OnStar’s now well known blue button, as told through the eyes of its founder and CEO of over fourteen years, Chet Huber. It’s a personal narrative that describes the events that led up to General Motors’ unexpected choice... View Details
Keywords: General Motors; OnStar; Technological Innovation; Business Startups; Transportation; Safety; Personal Development and Career; Creativity; Success; Business History; Auto Industry
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  • 07 Oct 2015
  • What Do You Think?

What is the Best Immigration Model for the US?

beliefs that they share are different.” Bowlweevils, injecting a political note into a discussion intended to deal with economics, argued that Germany has no model for dealing with immigrants and asylum seekers. As he put it, “Germany ...... View Details
Keywords: by James Heskett
  • 07 Jun 2016
  • Op-Ed

Can Brand Trump Win a Presidency?

commercial brand become a political brand? Is the commercial Trump brand extendable into the political arena? Commercial marketing and political marketing differ in two... View Details
Keywords: by John A. Quelch; Advertising; Media & Broadcasting
  • 01 Sep 2015
  • First Look

First Look -- September 1, 2015

Politics we observe firms working more closely with NGOs and other special interest groups to preempt unfavorable policy choices, react swiftly to crises, and proactively develop socially responsible strategies. In Public Politics, firms... View Details
Keywords: Sean Silverthorne
  • 04 Sep 2012
  • Research & Ideas

Book Excerpt: Indispensable: When Leaders Really Matter

that leaders matter. Certainly, many leaders (especially the successful ones) make this claim—just have a look at the business section of your local bookstore. But social scientists who systematically study leadership generally agree with Marx. From View Details
  • 10 Aug 2011
  • Research & Ideas

HBS Faculty Views on Debt Crisis

financial crisis, but they may be hard to get rid of. The Washington political system struggles to deal with this gigantic fiscal challenge, and—no surprise—large tax increases and large expenditure reductions are not high on politicians'... View Details
Keywords: by Staff
  • Web

2021 Symposium - Race, Gender & Equity

Gender and Work Research Symposium: Virtual Edition Gender and Work Research Symposium: Virtual Edition 6 MAY 2021 Home Speakers Videos Agenda Danielle Allen Danielle Allen is James Bryant Conant University Professor at Harvard University. She is a View Details
  • 13 Nov 2007
  • Research & Ideas

Six Steps for Reinvigorating America

the discouraging trends she sees are political and religious attacks that stifle science and innovation; growing unease and pressure in the workplace; too few companies recognizing obligations to their communities as well as to their... View Details
Keywords: by Sean Silverthorne
  • 01 Sep 2005
  • News

Predictable Surprises

Administration at HBS and is also formally affiliated with Harvard’s Kennedy School of Government, Psychology Department, Center on the Environment, and Program on Negotiation. Predictable Surprises (HBS Press) was published in 2004. You... View Details
Keywords: Deborah Blagg; Business Schools & Computer & Management Training; Educational Services
  • 06 Aug 2024
  • Op-Ed

What the World Could Learn from America's Immigration Backlash—100 Years Ago

Alesina, one of the most influential political economists, and I explored these questions before he passed away in 2020. Our work was published recently in the Journal of Economic Literature. We found that anti-immigration arguments tend... View Details
Keywords: by Marco Tabellini
  • 27 Jan 2016
  • Research & Ideas

A Politician's Investment Portfolio Might Tip Off Corruption Potential

misconduct Minor is no stranger to the topic of risk preference. Before entering academia he launched his own investment firm. He constructed lawmakers’ risk preferences using data compiled by the Center for Responsive Politics, which tracks issues related to money and... View Details
Keywords: by Roberta Holland
  • 01 Dec 2001
  • News

BOOK: You Can't Enlarge the Pie

psychology professor at the University of Pennsylvania, argue that too many government decisions and initiatives are shaped by psychological biases and unproductive thinking habits. The result, they say, is... View Details
Keywords: Publishing Industries (except Internet); Information; Colleges, Universities, and Professional Schools; Educational Services