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  • Web

Video - Institute For Strategy And Competitiveness

Care Measured Outcomes: A Future View of Value-Based Health Care This video examines the critical role of outcomes measurement in improving health worldwide. Featuring... View Details
  • Web

Strategy for Universities & Nonprofits - Institute For Strategy And Competitiveness

customers must be quantified and measured Social organizations often pursue multiple societal outcomes , which requires multiple measured goals Understanding the full costs of... View Details
  • 22 Jul 2002
  • Research & Ideas

Is Performance-Based Pricing the Right Price for You?

individual level. No person or organization wants to pay more for a product or service than it is worth. Again, when performance delivery is in doubt, performance-based pricing enables the buyer to pay only for the amount of performance that is actually delivered on a... View Details
Keywords: by Benson Shapiro; Manufacturing
  • 08 Dec 2015
  • First Look

December 8, 2015

Big Cities: The Promises and Limitations of Improved Measures of Urban Life By: Glaeser, Edward L., Scott Duke Kominers, Michael Luca, and Nikhil Naik Abstract—New, "big" data sources allow View Details
Keywords: Sean Silverthorne
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

the full spectrum of possible outcomes and assign probabilities to each. Keep in mind that “possibilities always exist.” Even in the worst situations, there are opportunities and choices to be made. Thinking about strategy A clear sense... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 21 Jul 2021
  • Research & Ideas

What Does an ESG Score Really Say About a Company?

Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details
Keywords: by Kristen Senz
  • Web

Strategy for Health Care Delivery - Institute For Strategy And Competitiveness

delivery, and patient value: Access a network of health care institutions and facilities to enhance quality and coordination of care Leverage partnerships and implement outcome measurement strategies to... View Details
  • Web

Health Care Curriculum - Institute For Strategy And Competitiveness

HBS ISC Health Care Health Care Value-Based Health Care Health Care Courses Fast Facts Health Care Courses Health Care Courses Executive Education Courses Health Care Curriculum Residents & Fellows Course Strategy for Health Care Delivery VBHCD Intensive Seminars Value... View Details
  • Web

ICHOM - Institute For Strategy And Competitiveness

Delivery Project The Institute for Cancer Care Innovation MOC Network ICIC U.S. Cluster Mapping Project U.S. Competitiveness Project FSG Shared Value Initiative Social Progress Imperative AllWorld Network ICHOM International Consortium for Health View Details
  • 13 Jul 2010
  • First Look

First Look: July 13

  PublicationsHow Will You Measure Your Life? Authors:Clayton M. Christensen Publication:Harvard Business Review 88, nos. 7-8 (July-August 2010) An abstract is unavailable at this time. Read the Article:... View Details
Keywords: Martha Lagace
  • Web

Criteria | Social Enterprise | Harvard Business School

evaluate that there is a practical approach to milestones and organizational outcome measurement, and a clear plan to deliver high performance and measurable social impact.] For founders (of nonprofit or... View Details
  • Web

Alternative Investments Course | HBS Online

successful distress investing. Highlights From Equity to Debt Structuring the Pierre Foods Deal GSO/Crosstex: The Outcome Show Hide Details Concepts Introduction to Distress Investing Distress Investing: Oaktree/Pierre Foods Private Debt... View Details
  • Web

News - Institute For Strategy And Competitiveness

the principles of value-based health care can be applied in low and middle income countries and how it can assist the the journey to universal health coverage. August 2019 Media Mention Navy Saves Money Improves Patient Outcomes Through... View Details
  • January–February 2024
  • Article

Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments

By: Ryan W. Buell, Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan and Rengaraj Venkatesh
Problem Definition: Clients and service providers alike often consider one-on-one service delivery to be ideal, assuming – perhaps unquestioningly – that devoting individualized attention best improves client outcomes. In contrast, in shared service delivery, clients... View Details
Keywords: Health Care and Treatment; Customer Satisfaction; Outcome or Result; Performance Improvement
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  • 22 Oct 2021
  • Research & Ideas

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

need to be shoulder-to-shoulder to collaborate,” Neeley says, “but you have to trust people will show up when they need to. 2. Stop counting ‘butts in seats’ As a corollary to trusting in workers, managers must also change the way they View Details
Keywords: by Michael Blanding
  • 01 Dec 2019
  • News

Bridging the Gap

centers on a citywide effort to improve public education, led in part by an alliance of 50 business and community leaders. This focus on education is a new one for the partnership, which has historically worked on economic development. Its initial foray centers on a... View Details
Keywords: Julia Hanna; illustration by Josh Cochran; photographed by Melissa Golden; cross sector collaboration; local government; nonprofits; education; leadership; Administration of Economic Programs; Government
  • 13 Jun 2017
  • First Look

First Look at New Research and Ideas, June 13

between immigration and innovation. We construct a measure of foreign born expertise and show that technology areas where immigrant inventors were prevalent between 1880 and 1940 experienced more patenting and citations between 1940 and... View Details
Keywords: Sean Silverthorne
  • 15 Mar 2022
  • Research & Ideas

This Workplace Certification Made Already Safe Companies Even Safer

called OHSAS 18001. While advocates have claimed for years that OHSAS 18001 adoption would lead to fewer workplace injuries, better brand image, and access to new customers, such claims were based on anecdotal evidence. In fact, little systematic evidence about the... View Details
Keywords: by Rachel Layne
  • 16 Mar 2023
  • Research & Ideas

Why Business Travel Still Matters in a Zoom World

whenever they knew the address of each patent’s inventor and used cutting-edge empirical methods to determine causality. In addition to the 1.4 percent uptick in patents, the authors found that new applications cited other patents 3.4 percent more often—evidence of... View Details
Keywords: by Kara Baskin; Air Transportation
  • 22 Oct 2019
  • Research & Ideas

Use Artificial Intelligence to Set Sales Targets That Motivate

until they hit the right formula. In reality, that’s problematic, says Chung. “If you want to know if a compensation plan is working or not, you need to change the compensation plan and observe and measure the change in productivity,... View Details
Keywords: by Michael Blanding