Publications

Article

Big Other: Surveillance Capitalism and the Prospects of an Information Civilization

By: Shoshana Zuboff

This article describes an emergent logic of accumulation in the networked sphere, 'surveillance capitalism,' and considers its implications for 'information civilization.' The institutionalizing practices and operational assumptions of Google Inc. are the... View Details

Keywords: Surveillance Capitalism; Big Data; Google; Information Society; Privacy; Internet Of Everything; Rights; Economic Systems; Analytics and Data Science; Internet and the Web; Ethics

SSRN

August 2011 (Revised September 2011)
Background Note

U.S. Universities and Technology Transfer

By: Richard G. Hamermesh, Josh Lerner and Phillip Andrews

Technology transfer from U.S. universities to industry has increased dramatically in the last 25 years. Reviews the history of technology transfer with particular emphasis on the Bayh-Dole Act of 1980. It then examines how universities responded to Bayh-Dole, the... View Details

Keywords: Higher Education; Information Technology; Laws and Statutes; Technology Industry; Technology Industry; United States

October 2020
Case

Israelis, Palestinians and the Technology Bridge Between Them: A Work in Progress

By: Elie Ofek and Lia Weiner

In Israel of 2020 the demand for software engineers was endless. Meanwhile just miles away, Palestinian universities were graduating 3,000 engineers a year, and many of them could not find jobs in the still nascent Palestinian tech sector. Could these dots be... View Details

Keywords: Geopolitics; Technology Ecosystem; Software Engineers; Information Technology; Applications and Software; Business Startups; International Relations; Cooperation; Opportunities; Problems and Challenges; Technology Industry; Israel; Palestinian state

Web

IT Strategy: HBS IT Website Provides Easier Access to News and Support | Information Technology

this new website to showcase to our HBS community (and the world) and the great work and depth of resources coming from HBS IT,” said Shannon Breen, Managing Director, Organizational Effectiveness, HBS IT. “We hope this site brings the community closer to the View Details

22 Aug 2022
Research & Ideas

Can Amazon Remake Health Care?

experiments around price transparency in health care, where patients have been given information on prices and there’s no evidence they use that information at the time they... View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Health

Web

Health & Safety Protocols

What to Expect When Coming to Campus Last updated: 13 APR 2023 The health, safety, and well-being of our entire HBS community remain our top priority. We continue to monitor health and safety protocols as provided by the U.S. Centers for... View Details

February 2016 (Revised February 2018)
Case

Weathering the Storm at NYU Langone Medical Center

By: Robert S. Huckman, Raffaella Sadun and Michael Norris

In the fall of 2012, Hurricane Sandy forced a full evacuation of NYU Langone Medical Center in New York City. The institution, which comprised NYU Medical School and several teaching hospitals, had been on an upward trajectory for several years under the leadership of... View Details

Keywords: Health Care; Technology; Culture; Information Technology; Crisis Management; Health Care and Treatment; Organizational Culture; Health Industry; United States; New York (city, NY)

26 Sep 2016
Working Paper Summaries

Technological Leadership (de)Concentration: Causes in ICTE

Keywords: by Yasin Ozcan and Shane Greenstein; Telecommunications

April 2013
Article

Information and Subsidies: Complements or Substitutes?

By: Nava Ashraf, B. Kelsey Jack and Emir Kamenica

Does providing information about a product affect the impact of price subsidies on purchases of new or unfamiliar products? This question is particularly relevant for the introduction of health products in developing countries where consumers may be uncertain about... View Details

Keywords: Subsidies; Information; Consumer Behavior; Health; Zambia

Read Now

May 2017
Supplement

ATH Technologies (D)

By: Robert Simons and Jennifer Packard

Supplements the (A) case. Designed as an on-class handout. View Details

Keywords: Strategy And Execution; Management Control Systems; Performance Management; Balancing Innovation And Control; Health Industry

May 2016
Article

Transformation of Health Care—Perspectives of Opinion Leaders

By: Joanne Disch, Thomas W. Feeley, Diana J. Mason, Richard L. Schilsky, Ellen L. Stovall and Shelley Fuld Nasso

"What Health System Transformations Do You Believe Are Necessary for the Future of Health Care?" We need to transform to a true value-based health care delivery system. That means organizing care around medical conditions, not simply around hospitals and doctors. We... View Details

Keywords: Perspective; Health Disorders; Performance Improvement; Health Care and Treatment; Transformation; Health Industry

Web

The VideaHealth AI Factory: CEO Florian Hillen on Speed, Scale, and Innovation | Information Technology

dental diagnostics. The Founder and CEO, Florian Hillen, was convinced that their AI could vastly improve the health outcomes of patients across the globe, setting the goal to reach one billion patients. However, he faced pivotal... View Details

Web

IT Strategy: Creating a Frictionless Experience with Federated Identity and Access Management | Information Technology

more flexible and scalable technical backend. This isn't just an upgrade; it's a game-changer. As Ryan Frazier, Managing Director of Technology at HBS Online and Executive Education, puts it: "While 'identity services' doesn't sound like... View Details

12 Apr 2017
Video

Health Care Sector at HBS

August 2001 (Revised March 2008)
Case

Helios Health (A)

By: Regina E. Herzlinger and Alfred Martin

Helios PC system provides personalized drug information to the patients in the doctor's waiting room. It has met with considerable consumer acceptance and a very high return for the drug companies that sponsor it. What price should it charge them for the service? View Details

Keywords: Entrepreneurship; Price; Health Care and Treatment; Information Publishing; Innovation and Invention; Product Marketing; Demand and Consumers; Health Industry; Health Industry

August 2012 (Revised August 2013)
Background Note

Competency-Destroying Technology Transitions: Why the Transition to Digital Is Particularly Challenging

By: Willy Shih

Some technology transitions are exceedingly difficult for incumbent firms to execute. The bankruptcy filing by the Eastman Kodak Company highlighted the difficulty companies faced when their core business transitioned from an analog to a digital world. Kodak's business... View Details

2025
Working Paper

How to Choose Among Technologies with Learning Curves: Making Better Investment Decisions

By: Christian Kaps and Arielle Anderer

Learning curves, the fact that technologies improve as a function of cumulative experience or investment, are desirable-think inexpensive solar panels or higher performing semiconductors. But, for firms that need to pick one technology among several candidates, such as... View Details

Keywords: Learning Curve; Technology; Innovation; Batteries; Energy Storage; Sequential Decision Making; TELCO; Exploration; Exploitation; Problems and Challenges; Cost vs Benefits; Technology Adoption; Battery Industry

SSRN

May 2024
Article

Financial Innovation in the 21st Century: Evidence from U.S. Patents

By: Josh Lerner, Amit Seru, Nick Short and Yuan Sun

We develop a unique dataset of 24 thousand U.S. finance patents granted over the last two decades to explore the evolution and production of financial innovation. We use machine learning to identify the financial patents and extensively audit the results to ensure... View Details

Keywords: Banking; Investment Banks; Information Technology; Regulation; Patents; Innovation and Invention; Trends