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  • 2011
  • Case

Wrapitup

By: W. Earl Sasser
A restaurant chain based in California offers made-to-order sandwich wraps using fresh, healthy ingredients. The founders of the company take a very active role in day-to-day business and tightly control every aspect of the restaurant operation from hiring store... View Details
Keywords: Service Operations; Governance Controls; Revenue; Employee Relationship Management; Planning; Customer Satisfaction; Problems and Challenges; Profit; Change Management; Compensation and Benefits; Leadership Style; Service Industry; California
Citation
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Sasser, W. Earl. "Wrapitup." Harvard Business Publishing Case, 2011. (Brief Case.)

    John A. Quelch

    John A. Quelch is Executive Vice Chancellor and Distinguished Professor of Social Science at Duke Kunshan University. He is also John DeButts Professor at Duke University's Fuqua School of Business.  Between 2017 and 2023 he was the Leonard M. Miller University... View Details

    Keywords: federal government; federal government; federal government; federal government; federal government; federal government; federal government; federal government; federal government; federal government; federal government; federal government; federal government; federal government
    • 07 Aug 2020
    • News

    What Congress got right with PPP, and what it should do next for small businesses

    • March 2022
    • Case

    The Future of Start-Up Chile

    By: Prithwiraj Choudhury, Ruth Costas and Pedro Levindo
    In 2021, public accelerator program Start-Up Chile, which ten years earlier had created a global buzz, might be losing its competitive edge to similar programs or one-year visas for digital nomads offered by other countries. The case follows SUP’s CEO, Angeles Romo, as... View Details
    Keywords: Entrepreneurship; Cultural Entrepreneurship; Social Entrepreneurship; Disruptive Innovation; Innovation Leadership; Disruption; Knowledge Dissemination; Knowledge Sharing; Business Education; Emerging Markets; Cross-Cultural and Cross-Border Issues; Global Strategy; Globalized Economies and Regions; Globalized Markets and Industries; Government Administration; Recruitment; Job Design and Levels; Human Capital; Leading Change; Business and Government Relations; Groups and Teams; Networks; Social and Collaborative Networks; Public Administration Industry; Latin America; Chile
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    Choudhury, Prithwiraj, Ruth Costas, and Pedro Levindo. "The Future of Start-Up Chile." Harvard Business School Case 622-080, March 2022.
    • 07 Sep 2020
    • Research & Ideas

    How to Help Small Businesses Survive COVID's Next Phase

    government: Aid that’s easier to access The US government also needs to do its part and extend aid efforts, Mills says. The Paycheck Protection Program allocated $659 billion in forgivable loans to small... View Details
    Keywords: by Danielle Kost; Food & Beverage; Service
    • September 1985
    • Supplement

    Richardson Hindustan Ltd.: Gurcharan Das, Video

    By: Francis Aguilar
    Presents Gurcharan Das, president of Richardson Hindustan, in a question and answer session with participants in Harvard's Program for Management Development. View Details
    Keywords: Management Teams; Strategy; Business and Government Relations; India
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    Aguilar, Francis. "Richardson Hindustan Ltd.: Gurcharan Das, Video." Harvard Business School Video Supplement 886-503, September 1985.

      Louis E. Caldera

      Louis Caldera is a Senior Lecturer of Business Administration at Harvard Business School. He teaches Leadership and Corporate Accountability, a required first-year course in the MBA program. He has previously taught law school courses on corporate... View Details

      • 2021
      • Article

      Fundraising for Stigmatized Groups: A Text Message Donation Experiment

      By: Katerina Linos, Laura Jakli and Melissa Carlson
      As government welfare programming contracts and NGOs increasingly assume core aid functions, they must address a long-standing challenge—that people in need often belong to stigmatized groups. To study other-regarding behavior, we fielded an experiment through a... View Details
      Keywords: Demographics; Philanthropy and Charitable Giving; Communication Strategy; Civil Society or Community; Non-Governmental Organizations; Welfare; Greece
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      Linos, Katerina, Laura Jakli, and Melissa Carlson. "Fundraising for Stigmatized Groups: A Text Message Donation Experiment." American Political Science Review 115, no. 1 (2021): 14–30.
      • Program

      Competing in the Age of AI—Virtual

      leveraging massive amounts of data and sophisticated analytics. This program is eligible for the Digital Transformation Certificate. Learn More Key Benefits This online artificial intelligence course is a "how-to" guide that demystifies... View Details
      • 18 Sep 2019
      • News

      Tillerson’s exit interview

      • 2016
      • Working Paper

      Signaling without Certification: The Critical Role of Civil Society Scrutiny

      By: Susan A. Kayser, John W. Maxwell and Michael W. Toffel
      In response to stakeholders' growing concerns, companies are joining voluntary environmental programs to signal their superior environmental management capabilities. In contrast to the literature's focus on certification programs that require a third-party audit, we... View Details
      Keywords: United Nations; Labor Standards; Supplier Relationship; Procurement; Sustainability; Sustainability Management; Quality And Safety; Risk; Globalization; Globalized Markets and Industries; Governance; Working Conditions; Supply Chain Management; Supply Chain; Corporate Social Responsibility and Impact; Quality; Risk and Uncertainty; Safety; Reputation
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      Kayser, Susan A., John W. Maxwell, and Michael W. Toffel. "Signaling without Certification: The Critical Role of Civil Society Scrutiny." Harvard Business School Working Paper, No. 15-009, August 2014. (Revised July 2016.)

        Howard H. Stevenson

        Howard H. Stevenson is Sarofim-Rock Baker Foundation Professor emeritus, former Senior Associate Dean, Director of Publishing, and Chair of the Harvard Business Publishing Company board. The Sarofim-Rock Chair was established in 1982 to provide a continuing base for... View Details

        Keywords: broadcasting; communications; computer; construction; financial services; forest products; health care; high technology; industrial goods; insurance industry; investment banking industry; manufacturing; paper; professional services; real estate; service industry; software; venture capital industry

          Paul W. Marshall

          MBA Class of 1960 Professor of Management, Paul W. Marshall, is affiliated with the Entrepreneurial Management Unit and teaches The Entrepreneurial Manager in the Turnaround Environment. This Elective Curriculum course focuses on the role of... View Details

          Keywords: aerospace; banking; brokerage; computer; consulting; defense; management consulting; manufacturing; metals; professional services; retail financial services; retailing; steel
          • September 2009 (Revised June 2011)
          • Supplement

          Citigroup's Exchange Offer (B)

          By: Robin Greenwood and James Quinn
          Citigroup faced considerable distress in early 2009. In late 2008, the bank had accepted $45 billion in preferred equity from the United States government via the Troubled Assets Relief Program (TARP). Yet, the stock had continued to slide in early 2009. In late... View Details
          Keywords: Financial Instruments; Financial Services Industry
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          Greenwood, Robin, and James Quinn. "Citigroup's Exchange Offer (B)." Harvard Business School Supplement 210-004, September 2009. (Revised June 2011.)
          • Article

          ESG Integration in Investment Management: Myths and Realities

          By: Sakis Kotsantonis, Christopher Pinney and George Serafeim
          The authors’ aim in this article is to set the record straight on the financial performance of sustainable investing while also correcting a number of other widespread misconceptions about this rapidly growing set of principles and methods. Myth Number 1:... View Details
          Keywords: ESG; Sustainability; Investment Management; Finance; Corporate Social Responsibility; Integrated Corporate Reporting; Corporate Social Responsibility and Impact; Investment; Environmental Sustainability; Corporate Governance
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          Kotsantonis, Sakis, Christopher Pinney, and George Serafeim. "ESG Integration in Investment Management: Myths and Realities." Journal of Applied Corporate Finance 28, no. 2 (Spring 2016): 10–16.
          • 04 Jun 2024
          • Blog Post

          Finding Alignment to Make Impact: Layla Ramirez (MBA 2017)

          Before becoming a Director of Diversity, Equity, Inclusion, and Belonging, Layla Ramirez (MBA 2017) was a prospective lawyer, an investment manager, a nonprofit leader, and a tech program manager. Beyond her professional roles, Ramirez is... View Details
          • 01 Jan 2020
          • What Do You Think?

          Why Not Open America's Doors to All the World’s Talent?

          Laurence Dutton SUMMING UP How Should America Admit Talented Workers of the World? The notion of attracting talented workers to the United States deserves support, especially at times when the unemployment rate is low. But the H-1B View Details
          Keywords: by James Heskett; Technology
          • September 2009 (Revised June 2011)
          • Supplement

          Citigroup's Exchange Offer (C)

          By: Robin Greenwood and James Quinn
          Citigroup faced considerable distress in early 2009. In late 2008, the bank had accepted $45 billion in preferred equity from the United States government via the Troubled Assets Relief Program (TARP). Yet, the stock had continued to slide in early 2009. In late... View Details
          Keywords: Financial Instruments; Financial Services Industry
          Citation
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          Greenwood, Robin, and James Quinn. "Citigroup's Exchange Offer (C)." Harvard Business School Supplement 210-015, September 2009. (Revised June 2011.)
          • July 2009 (Revised June 2015)
          • Case

          Citigroup's Exchange Offer

          By: Robin Greenwood and James Quinn
          Citigroup faced considerable distress in early 2009. In late 2008, the bank had accepted $45 billion in preferred equity from the United States government via the Troubled Assets Relief Program (TARP). Yet, the stock had continued to slide in early 2009. In late... View Details
          Keywords: Financial Crisis; Capital Markets; Banks and Banking; Stocks; Price; Globalized Markets and Industries; Financial Services Industry
          Citation
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          Greenwood, Robin, and James Quinn. "Citigroup's Exchange Offer." Harvard Business School Case 210-009, July 2009. (Revised June 2015.)
          • 15 Aug 2016
          • News

          The Scandal Effect

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