Publications

Educators

Web

Statement on Supreme Court Decision | About

Statement on Supreme Court Decision Harvard University leadership, including Dean Srikant Datar, address the Harvard community after the Supreme Court delivered its decision in Students for Fair Admissions... View Details

July 2013 (Revised January 2014)
Case

Experience! The Finger Lakes: The Groupon Partnership Decision

By: Lynda M. Applegate, Chekitan S. Dev, Gabriele Piccoli and Arnold B. Peinado

In 2010, Experience! The Finger Lakes (ExperienceFLX), a tour operator offering guided tours and concierge services in the Finger Lakes region of New York State, was at a crossroads. The business was poised for growth, and its owners, Laura and Alan Falk, were... View Details

Keywords: Marketing Strategy; Social Marketing; United States

Educators

February 2018
Article

Laboratory Evidence on the Effects of Sponsorship on the Competitive Preferences of Men and Women

By: Nancy R. Baldiga and Katherine Baldiga Coffman

Sponsorship programs have been proposed as one way to promote female advancement in competitive career fields. A sponsor is someone who advocates for a protégé, and in doing so, takes a stake in her success. We use a laboratory experiment to explore two channels... View Details

Keywords: Economics; Behavior And Behavioral Decision Making; Laboratory Experiment; Competition; Organizations; Gender; Behavior

01 Oct 1989
Conference Presentation

Organization Decision Support: An Interacting Team Perspective

By: L. M. Applegate and J. C. Henderson

Keywords: Organizations; Decisions; Groups and Teams

Research Summary

Making Machine Learning Models Interpretable

By: Himabindu Lakkaraju

I work on developing various tools and methodologies which can help decision makers (e.g., doctors, managers) to better understand the predictions of machine learning models. View Details

October 2019
Article

Making Sense of Recommendations

By: Michael Yeomans, Anuj Shah, Sendhil Mullainathan and Jon Kleinberg

Computer algorithms are increasingly being used to predict people's preferences and make recommendations. Although people frequently encounter these algorithms because they are cheap to scale, we do not know how they compare to human judgment. Here, we compare computer... View Details

Keywords: Recommender Systems; Artificial Intelligence; Interpretability; Information Technology; Forecasting and Prediction; Decision Making; Attitudes

August 2021
Case

Mylestone: Can Multiple Pivots Preserve the Life of a Death Tech Startup?

By: Shikhar Ghosh and Marilyn Morgan Westner

Dave Balter and Jim Myers co-founded Mylestone, a death tech startup that applied technology to transform how grieving people memorialize the dead. The startup addressed a cultural problem and promised to solve a pressing need in the antiquated, multi-billion dollar... View Details

Keywords: Pivot; Startup; Business Model; Cryptocurrency; Ethical Decision Making; Emotions; Growth and Development Strategy; Ethics; Market Entry and Exit; Customer Relationship Management; Loss; Change Management; Relationships

Educators

1986
Article

Model Management Systems: Designs for Decision Support

By: L. M. Applegate, B. Konsynski and J. Nunamaker

Keywords: Management; System; Design; Decision Making

July 2008
Article

Harnessing Our Inner Angels and Demons: What We Have Learned About Want/Should Conflicts and How That Knowledge Can Help Us Reduce Short-Sighted Decision Making

By: Katherine L. Milkman, Todd Rogers and Max Bazerman

Although observers of human behavior have long been aware that people regularly struggle with internal conflict when deciding whether to behave responsibly or indulge in impulsivity, psychologists and economists did not begin to empirically investigate this type of... View Details

Keywords: Decision Choices and Conditions; Ethics; Policy; Behavior; Conflict and Resolution

2007
Working Paper

Harnessing Our Inner Angels and Demons: What We Have Learned About Want/Should Conflicts and How That Knowledge Can Help Us Reduce Short-Sighted Decision Making

By: Katherine L. Milkman, Todd Rogers and Max H. Bazerman

Although observers of human behavior have long been aware that people regularly struggle with internal conflict when deciding whether to behave responsibly or indulge in impulsivity, psychologists and economists did not begin to empirically investigate this type of... View Details

Keywords: Decision Choices and Conditions; Ethics; Policy; Behavior; Conflict and Resolution

Read Now

11 Mar 2020
News

Making It Rain

all the airlines at Logan that snow is expected in 45 minutes exactly, versus a 20 percent chance of snow in the next hour, they can make decisions that will help them save a lot of money by, for example,... View Details

Keywords: Lisa Scanlon Mogolov

July 2021
Article

Creating Exercise Habits Using Incentives: The Trade-off Between Flexibility and Routinization

By: John Beshears, Hae Nim Lee, Katherine L. Milkman, Robert Mislavsky and Jessica Wisdom

Habits involve regular, cue-triggered routines. In a field experiment, we tested whether incentivizing exercise routines—paying participants each time they visit the gym within a planned, daily two-hour window—leads to more persistent exercise than offering flexible... View Details

Keywords: Behavior And Behavioral Decision Making; Healthcare; Exercise; Habit; Routine; Health; Behavior; Decision Making

1991
Chapter

Organizational Decision Support: An Interacting Team Perspective

By: L. M. Applegate and J. Henderson

Keywords: Groups and Teams; Decisions; Social and Collaborative Networks; Organizational Culture