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  • All HBS Web  (11,306)
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    • News  (2,861)
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  • 01 Sep 2021
  • Op-Ed

How Women Can Learn from Even Biased Feedback

women. When I presented men and women with the same feedback, some of which was negative but constructive, women reported finding it more negative than men did. But when I asked recipients to focus on what they could View Details
Keywords: by Francesca Gino
  • April 2025
  • Background Note

Climate Change Adaptation with Artificial Intelligence and Machine Learning

By: Michael W. Toffel and Nabig Chaudhry
Artificial Intelligence (AI) and machine learning (ML) have emerged as powerful tools to address climate change. This note summarizes a wide range of the uses of AI/ML to drive climate change adaptation and resilience, the measures organizations and governments are... View Details
Keywords: Climate Change; Adaptation
Citation
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Toffel, Michael W., and Nabig Chaudhry. "Climate Change Adaptation with Artificial Intelligence and Machine Learning." Harvard Business School Background Note 625-050, April 2025.
  • Forthcoming
  • Article

Personalization and Targeting: How to Experiment, Learn & Optimize

By: Aurelie Lemmens, Jason M.T. Roos, Sebastian Gabel, Eva Ascarza, Hernan Bruno, Elea McDonnell Feit, Brett Gordon, Ayelet Israeli, Carl F. Mela and Oded Netzer
Personalization has become the heartbeat of modern marketing. Advances in causal inference and machine learning enable companies to understand how the same marketing action can impact the choices of individual customers differently. This article provides an academic... View Details
Keywords: Targeting; Experiments; Observational Studies; Policy Implementation; Policy Evaluation; Customization and Personalization; Marketing Strategy; Customer Focus and Relationships; Research
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Lemmens, Aurelie, Jason M.T. Roos, Sebastian Gabel, Eva Ascarza, Hernan Bruno, Elea McDonnell Feit, Brett Gordon, Ayelet Israeli, Carl F. Mela, and Oded Netzer. "Personalization and Targeting: How to Experiment, Learn & Optimize." International Journal of Research in Marketing (forthcoming). (Pre-published online July 25, 2025.)
  • 1999
  • Chapter

On the Role of Reinforcement Learning in Experimental Games: The Cognitive Game Theory Approach

By: Ido Erev and A. E. Roth
Keywords: Game Theory; Cognition and Thinking; Learning
Citation
Related
Erev, Ido, and A. E. Roth. "On the Role of Reinforcement Learning in Experimental Games: The Cognitive Game Theory Approach." In Games and Human Behavior: Essays in Honor of Amnon Rapoport, edited by D. Budescu, I. Erev, and R. Zwick, 53–77. Lawrence Erlbaum Associates, 1999.
  • 2023
  • Working Paper

Learning by Investing: Entrepreneurial Spillovers from Venture Capital

By: Josh Lerner, Jinlin Li and Tong Liu
This paper studies how investing in venture capital (VC) affects the entrepreneurial outcomes of individual limited partners (LPs). Using comprehensive administrative data on entrepreneurial activities and VC fundraising and investments in China, we first document that... View Details
Keywords: Partners and Partnerships; Entrepreneurship; Venture Capital; Investment; China
Citation
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Lerner, Josh, Jinlin Li, and Tong Liu. "Learning by Investing: Entrepreneurial Spillovers from Venture Capital." Harvard Business School Working Paper, No. 24-029, November 2023. (Revise and resubmit, Review of Financial Studies.)
  • 2012
  • Working Paper

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

By: Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased outsourcing.... View Details
Keywords: Experience and Expertise; Learning; Health Care and Treatment; Job Cuts and Outsourcing; Knowledge Acquisition; Volume; Performance Productivity; Health Industry
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Clark, Jonathan R., Robert S. Huckman, and Bradley R. Staats. "Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services." Harvard Business School Working Paper, No. 11-057, December 2010. (Revised September 2011, January 2013. NBER Working Paper Series, No. w18723, January 2013)
  • 13 Jun 2005
  • Research & Ideas

From Turf Wars to Learning Curves: How Hospitals Adopt New Technology

Harvard Business School professors are more likely to be found in the pages of the Academy of Management Review than the New England Journal of Medicine, but recently Gary... View Details
Keywords: by Sara Grant; Health
  • January 2018 (Revised February 2023)
  • Teaching Note

The Future of Patent Examination at the USPTO

By: Prithwiraj Choudhury
This teaching note pairs with the case entitled: “The Future of Patent Examination at the USPTO” (case no. 617-027). View Details
Keywords: Machine Learning; Telework; Collaborating With Unions; Recruitment; Intellectual Property; Copyright; Patents; Trademarks; Knowledge Sharing; Technology Adoption; District of Columbia
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Choudhury, Prithwiraj. "The Future of Patent Examination at the USPTO." Harvard Business School Teaching Note 618-035, January 2018. (Revised February 2023.)
  • 2023
  • Working Paper

Learning to Use: Stack Overflow and Technology Adoption

By: Daniel Jay Brown and Maria P. Roche
In this paper, we examine the potential impact of Q&A websites on the adoption of technologies. Using data from Stack Overflow – one of the most popular Q&A websites worldwide – and implementing an instrumental-variable approach, we find that users whose questions... View Details
Keywords: Technology Adoption; Knowledge Sharing
Citation
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Brown, Daniel Jay, and Maria P. Roche. "Learning to Use: Stack Overflow and Technology Adoption." Harvard Business School Working Paper, No. 24-001, July 2023.
  • 4 Oct 2013
  • Other Presentation

Economic and Social Development: The New Learning

By: Michael E. Porter
This presentation draws on ideas from Professor Porter's articles and books, in particular, The Competitive Advantage of Nations (The Free Press, 1990), "Building the Microeconomic Foundations of Competitiveness," in The Global Competitiveness Report... View Details
Keywords: Economics; Panama
Citation
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Porter, Michael E. "Economic and Social Development: The New Learning." Americas Competitiveness Forum, Panama City, Panama, October 4, 2013.
  • 2015
  • Chapter

The Role of Multiplier Firms and Megaprojects in Leading Change for Sustainability

By: Amy C. Edmondson, Martine Haas, John D. Macomber and Tiona Zuzul
In both the private and public sectors, organizations around the world face increasingly pressing questions about how to stimulate and manage change for long-term environmental, social, and economic sustainability. The purpose of this chapter is to highlight the roles... View Details
Keywords: Blueprint Logic; Learning Logic; Megaprojects; Multiplier Firms; Leading Change; Environmental Sustainability
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Edmondson, Amy C., Martine Haas, John D. Macomber, and Tiona Zuzul. "The Role of Multiplier Firms and Megaprojects in Leading Change for Sustainability." Chap. 11 in Leading Sustainable Change: An Organizational Perspective, edited by Rebecca Henderson, Ranjay Gulati, and Michael Tushman. Oxford University Press, 2015.
  • Article

Faithful and Customizable Explanations of Black Box Models

By: Himabindu Lakkaraju, Ece Kamar, Rich Caruana and Jure Leskovec
As predictive models increasingly assist human experts (e.g., doctors) in day-to-day decision making, it is crucial for experts to be able to explore and understand how such models behave in different feature subspaces in order to know if and when to trust them. To... View Details
Keywords: Interpretable Machine Learning; Black Box Models; Decision Making; Framework
Citation
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Lakkaraju, Himabindu, Ece Kamar, Rich Caruana, and Jure Leskovec. "Faithful and Customizable Explanations of Black Box Models." Proceedings of the AAAI/ACM Conference on Artificial Intelligence, Ethics, and Society (2019).
  • 2013
  • Article

Learning and the Disappearing Association Between Governance and Returns

By: Lucian A. Bebchuk, Alma Cohen and Charles C.Y. Wang
The correlation between governance indices and abnormal returns documented for 1990–1999 subsequently disappeared. The correlation and its disappearance are both due to market participants' gradually learning to appreciate the difference between good-governance and... View Details
Keywords: Corporate Governance; Investment Return; Operations; Performance; Value; Learning; Business Earnings; Behavioral Finance
Citation
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Bebchuk, Lucian A., Alma Cohen, and Charles C.Y. Wang. "Learning and the Disappearing Association Between Governance and Returns." Journal of Financial Economics 108, no. 2 (May 2013): 323–348. (2013 IRRCi Investor Research Award.)
  • 1982
  • Chapter

Industrial Organization and the Evolution of Concepts for Strategic Planning: The New Learning

By: M. E. Porter
Keywords: Strategic Planning; Organizational Change and Adaptation
Citation
Related
Porter, M. E. "Industrial Organization and the Evolution of Concepts for Strategic Planning: The New Learning." In Corporate Strategy: The Integration of Corporation Planning Models and Economics, edited by T. H. Taylor. Amsterdam: North-Holland Publishing Company, 1982.
  • October 1997
  • Article

Leveraging on Systemic Learning to Manage the Early Phases of Product Innovation Projects

By: Roberto Verganti
Citation
Related
Verganti, Roberto. "Leveraging on Systemic Learning to Manage the Early Phases of Product Innovation Projects." R&D Management 27, no. 4 (October 1997).
  • March 2012
  • Article

Racial Diversity, Racial Asymmetries, and Team Learning Environment: Effects on Performance

By: Robin J. Ely, Irene Padavic and David A. Thomas
This paper argues that learning in cross-race interactions is critical for work teams to realize performance benefits from racial diversity but that diversity is a liability when society's negative stereotypes about racial minorities' competence inhibit such... View Details
Keywords: Groups and Teams; Performance; Learning; Diversity
Citation
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Ely, Robin J., Irene Padavic, and David A. Thomas. "Racial Diversity, Racial Asymmetries, and Team Learning Environment: Effects on Performance." Organization Studies 33, no. 3 (March 2012): 341–362.
  • Article

The Art of Balancing Autonomy and Control: What Managers Can Learn from Hackathon Organizers about Spurring Innovation.

By: Hila Lifshitz - Assaf, Sarah Lebovitz and Lior Zalmanson
Today, managers recognize that innovation requires a high level of work autonomy for their employees. This encourages curiosity, enables independent thinking, and provides an environment in which employees can experiment and test new problem-solving approaches with... View Details
Keywords: Innovation; Hackathon; Autonomy; Control; Innovation and Invention; Innovation and Management
Citation
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Lifshitz - Assaf, Hila, Sarah Lebovitz, and Lior Zalmanson. "The Art of Balancing Autonomy and Control: What Managers Can Learn from Hackathon Organizers about Spurring Innovation." MIT Sloan Management Review 60, no. 2 (Winter 2019): 1–6.
  • 05 Jul 2006
  • Working Paper Summaries

Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units

Keywords: by Anita L. Tucker, Ingrid M. Nembhard & Amy C. Edmondson; Health
  • 2011
  • Conference Presentation

Old Memories and New Behaviors: Learning to Trust in an Industry Context of Mistrust

By: Faaiza Rashid
Citation
Related
Rashid, Faaiza. "Old Memories and New Behaviors: Learning to Trust in an Industry Context of Mistrust." Paper presented at the Organization Science Winter Conference, Steamboat Springs, CO.
  • 2005
  • Working Paper

Getting More Out of Analogical Training in Negotiations: Learning Core Principles for Creating Value

By: Simone Moran, Yoella Bereby-Meyer and Max H. Bazerman
Citation
Related
Moran, Simone, Yoella Bereby-Meyer, and Max H. Bazerman. "Getting More Out of Analogical Training in Negotiations: Learning Core Principles for Creating Value." Harvard Business School Working Paper, No. 05-038, January 2005.
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