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  • All HBS Web  (4,362)
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    • Research  (3,349)
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  • July 2002 (Revised August 2002)
  • Case

Washington Hospital Center (D): Emergency Medicine After September 11

By: Rosabeth M. Kanter and Michelle Heskett
The all-risks-ready emergency room prototype project becomes widely accepted as a need after September 11, 2001. The already operational medical informatics system, Insight, comes under heavy demand after its strong performance during crises and is noticed by various... View Details
Keywords: Change Management; Health Care and Treatment; Nonprofit Organizations; Medical Specialties; Organizational Culture; Crisis Management; Technological Innovation; Higher Education; Performance Productivity; Health Industry; District of Columbia
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Kanter, Rosabeth M., and Michelle Heskett. "Washington Hospital Center (D): Emergency Medicine After September 11." Harvard Business School Case 303-022, July 2002. (Revised August 2002.)
  • July 2020
  • Case

King's College Hospital in Crisis

By: John R. Wells and Benjamin Weinstock
On December 11, 2017, King’s College Hospital NHS Foundation Trust (King’s), one of London’s leading teaching hospital groups, was put into “special measures” by NHS Improvement (NHSI), the financial regulator of England’s National Health Service (NHS). The future of... View Details
Keywords: Hospitals; Financing; Health Care and Treatment; Financial Condition; Crisis Management; Organizational Structure; Transformation; Strategic Planning; United Kingdom
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Wells, John R., and Benjamin Weinstock. "King's College Hospital in Crisis." Harvard Business School Case 721-356, July 2020.
  • 07 Jul 2009
  • First Look

First Look: July 7

an effective set of choices. Balancing search and stability, the authors argue, is a central challenge of organizing. They explore this challenge with an agent-based simulation that shows (1) how a change in... View Details
Keywords: Martha Lagace
  • September 2015
  • Technical Note

The On-Demand Economy

By: Cynthia A. Montgomery, James Weber and Elizabeth Anne Watkins
This note describes the emerging on-demand economy, also referred to as the sharing economy. The note highlights several companies including Uber and Airbnb that exemplify this new mode of competition, a model that threatens to disrupt traditional firms. Uber provides... View Details
Keywords: Regulation; Reform; Disruption; Disruptive Innovation; Strategy; Technological Innovation; Labor; Employment; Working Conditions; Human Capital; Rights; Organizational Design; Social and Collaborative Networks; Service Industry
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Montgomery, Cynthia A., James Weber, and Elizabeth Anne Watkins. "The On-Demand Economy." Harvard Business School Technical Note 716-405, September 2015.
  • October 2007 (Revised August 2009)
  • Case

Perfect Storm over Zurich Airport (A)

By: Michael L. Tushman and David Kiron
Josef Felder, CEO of Zurich Airport, faces several crises as he tries to transform the Airport from a slow-moving, conflict-ridden, government-owned entity into a privatized, world-class airport. View Details
Keywords: Change Management; Transformation; Leading Change; Crisis Management; Organizational Change and Adaptation; State Ownership; Privatization; Air Transportation Industry
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Tushman, Michael L., and David Kiron. "Perfect Storm over Zurich Airport (A)." Harvard Business School Case 408-023, October 2007. (Revised August 2009.)
  • 9 AM – 10 AM EST, 09 Jan 2019
  • HBS Online

HBS Online Management Essentials

Maximize your managerial effectiveness by shaping and influencing processes in the critically-important treetop level between 50,000 feet (strategy) and ground level (daily tasks and activities). Program Dates: January 9, 2019 - March 6, 2019 View Details
  • April 2003
  • Case

IBM Canada: Global Services (B)

By: Michael L. Tushman, David Kiron and Wendy Smith
Supplements the (A) case. View Details
Keywords: Leading Change; Technological Innovation; Organizational Change and Adaptation; Change Management; Management Teams; Information Technology; Organizational Structure; Information Technology Industry; Canada
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Tushman, Michael L., David Kiron, and Wendy Smith. "IBM Canada: Global Services (B)." Harvard Business School Case 403-078, April 2003.
  • 12 Mar 2012
  • Research & Ideas

Crowded at the Top: The Rise of the Functional Manager

managers have risen in power, general managers may be losing some of theirs. A new working paper, Who Lives in the C-Suite? Organizational Structure and the Division of Labor in Top Management, explores... View Details
Keywords: by Carmen Nobel
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

within stores. Align incentives within your organization and in the supply chain. Use technology judiciously and pay attention to emerging new technologies, whose value might still not be apparent. Explain... View Details
Keywords: by Martha Lagace; Retail; Auto
  • March 1998 (Revised July 1998)
  • Case

United Way Community Services

By: V. Kasturi Rangan
Describes in detail the fund development and distribution system of United Way Community Services. A key question is how to measure the outcome/impact of the work done by the agencies that receive United Way funding. A follow-on question is how to reinvent the... View Details
Keywords: Capital; Management Systems; Measurement and Metrics; Distribution Channels; Organizational Change and Adaptation; Outcome or Result; Nonprofit Organizations
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Rangan, V. Kasturi. "United Way Community Services." Harvard Business School Case 598-138, March 1998. (Revised July 1998.)
  • 31 Oct 2006
  • HBS Case

Governing Sumida Corporation

governance structure that would be transparent to investors and stakeholders anywhere in the world. The more we talked, the more it seemed like a way to understand the economic, legal, and cultural View Details
Keywords: by Julia Hanna; Electronics
  • 29 Mar 2019
  • Interview

Integrating Theory into Your Organization: Black Duck by Synopsys

By: Lou Shipley
The Disruptive Voice hits the road, heading to BlackDuck by Synopsys headquarters in Burlington, MA. We sit down with Lou Shipley (CEO), Patrick Carey (Director of Product Marketing), and Tim Kenny (VP of Culture) to hear how Competing Against Luck became a company... View Details
Keywords: Innovation; Company Culture; Disruption; Innovation and Invention; Disruptive Innovation; Technology; Organizational Culture
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"Integrating Theory into Your Organization: Black Duck by Synopsys." no. 31, The Disruptive Voice, HBS Forum on Growth and Innovation, March 29, 2019.
  • 28 Aug 2012
  • First Look

First Look: August 28

paper conducts one of the first large-scale, establishment-level empirical studies of delegation within firms. Recent contributions to a rapidly growing theory literature have focused on the tradeoff between adaptation View Details
Keywords: Sean Silverthorne
  • 01 Mar 2004
  • Lessons from the Classroom

Mission to Mars: It Really Is Rocket Science

In a recent case study, professor Alan MacCormack and research associate Jay Wynn swung for the moon—Mars, actually. After two high-profile missions to Mars failed in 2000, MacCormack wanted to understand the View Details
Keywords: by Sean Silverthorne
  • 19 Mar 2006
  • Research & Ideas

Do I Dare Say Something?

relevant ideas and concerns they have is the focus of this research. Upward voice refers to communications directed to someone higher in the organizational hierarchy with the perceived power or authority to... View Details
Keywords: by Sarah Jane Gilbert
  • 15 Jun 2010
  • First Look

First Look: June 15

wants to adjust the company's business, headcount, and cost levels to adapt to changing economic conditions after one of the worst economic downturns in decades. His all-male... View Details
Keywords: Martha Lagace
  • May 2008 (Revised September 2009)
  • Case

IBM's Dynamic Workplace

By: Rosabeth M. Kanter
IBM already competed for talent by being a best workplace. It was one of the first companies to provide paid vacations, health insurance, sick leave, job sharing, and domestic partner benefits. Its human resources portfolio included a full array of progressive policies... View Details
Keywords: Values and Beliefs; Globalized Firms and Management; Leading Change; Corporate Social Responsibility and Impact; Organizational Culture; Social Enterprise
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Kanter, Rosabeth M. "IBM's Dynamic Workplace." Harvard Business School Case 308-107, May 2008. (Revised September 2009.)
  • 19 Jul 2004
  • Research & Ideas

Why Innovations Sit on the Shelf

conversation about critical issues can occur painlessly is vital, to both innovation and the company overall. But in an environment where such frankness never existed, effecting a shift toward candor and... View Details
Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader
  • June 2014
  • Teaching Note

Andreessen Horowitz

By: Thomas Eisenmann
Andreessen Horowitz (a16z), a venture capital firm launched in 2009, has quickly broken into the VC industry's top ranks, in terms of its ability to invest in Silicon Valley's most promising startups. The case recounts the firm's history; describes its co-founders'... View Details
Keywords: Business Model; Venture Capital; Disruption; Organizational Structure; Entrepreneurship; Industry Structures; Service Industry; United States
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Eisenmann, Thomas. "Andreessen Horowitz." Harvard Business School Teaching Note 814-117, June 2014.
  • December 2022 (Revised July 2023)
  • Case

Applegate Farms

By: Forest L. Reinhardt, José B. Alvarez and Natalie Kindred
Keywords: Agribusiness; Food; Consumer Behavior; Animal-Based Agribusiness; Brands and Branding; Integration; Strategy; Change Management; Change; Organizational Structure; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; United States
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Reinhardt, Forest L., José B. Alvarez, and Natalie Kindred. "Applegate Farms." Harvard Business School Case 723-025, December 2022. (Revised July 2023.)
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