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Show Results For
- All HBS Web
(13,001)
- People (70)
- News (3,993)
- Research (5,647)
- Events (52)
- Multimedia (95)
- Faculty Publications (2,437)
- 25 Aug 2003
- Research & Ideas
Studying Japan from the Inside
performance. What struck me most from this case was the power of the great leader. It was fascinating to learn that all the reforms Ghosn implemented were originally proposed by the middle managers who had... View Details
Keywords: by Cynthia Churchwell
- 22 Oct 2018
- Sharpening Your Skills
Motivate Me, Please
governments to get citizens to do the right thing. Hiding From Managers Can Increase Your Productivity Forget management by walking around. Decreasing workplace transparency can increase worker productivity.... View Details
Keywords: by Sean Silverthorne
- February 2021
- Case
Digital Manufacturing at Amgen
By: Shane Greenstein, Kyle R. Myers and Sarah Mehta
This case discusses efforts made by biotechnology (biotech) company Amgen to introduce digital technologies into its manufacturing processes. Doing so is complicated by the fact that the process for manufacturing biologics—or therapeutics made from living cells—is... View Details
Keywords: Digital Technologies; Change; Change Management; Decision Making; Cost vs Benefits; Decisions; Information; Analytics and Data Science; Innovation and Invention; Innovation and Management; Innovation Leadership; Innovation Strategy; Technological Innovation; Jobs and Positions; Knowledge; Leadership; Organizational Culture; Science; Strategy; Information Technology; Technology Adoption; Biotechnology Industry; Pharmaceutical Industry; United States; California; Puerto Rico; Rhode Island
Greenstein, Shane, Kyle R. Myers, and Sarah Mehta. "Digital Manufacturing at Amgen." Harvard Business School Case 621-008, February 2021.
- 06 Sep 2006
- Lessons from the Classroom
Mixing Students and Scientists in the Classroom
As an example, we had a discussion of medical ethics where I asked one of the physicians to role-play a doctor trying to convince a patient to enroll in a study. Not one of the fifteen physicians in the room would do it—even after a cold... View Details
- 2024
- Working Paper
Using LLMs for Market Research
By: James Brand, Ayelet Israeli and Donald Ngwe
Large language models (LLMs) have rapidly gained popularity as labor-augmenting
tools for programming, writing, and many other processes that benefit from quick text
generation. In this paper we explore the uses and benefits of LLMs for researchers and
practitioners... View Details
Keywords: Large Language Model; Research; AI and Machine Learning; Analysis; Customers; Consumer Behavior; Technology Industry; Information Technology Industry
Brand, James, Ayelet Israeli, and Donald Ngwe. "Using LLMs for Market Research." Harvard Business School Working Paper, No. 23-062, April 2023. (Revised July 2024.)
- 21 Aug 2000
- Lessons from the Classroom
Under the Magnifying Glass: The Benefits of Being a Case Study
memorized information. Jonathan Coles In business, he said, people navigate dilemmas and learn how to do their work by direct participation. "Most of all," Coles... View Details
Keywords: by Martha Lagace
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
who have enriched themselves spectacularly in recent years without engaging in actual malfeasance have managed to do so by insulating themselves from such fundamental market imperatives as "pay for... View Details
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
simple: Why? Why do you do this? Why do you do things in this way? Just keep asking “why?”—every subsequent “why?” will go deeper. Asking “why?”... View Details
- January 2024
- Supplement
Buurtzorg
By: Ethan Bernstein and Tatiana Sandino
As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg’s 10,000 nurses across 950 neighborhood nursing teams in the Netherlands were empowered to manage themselves, both in... View Details
Keywords: Organizational Design; Management Style; Business Model; Knowledge Dissemination; Learning; Organizational Culture; Health Industry; Netherlands
Bernstein, Ethan, and Tatiana Sandino. "Buurtzorg." Harvard Business School Multimedia/Video Supplement 424-705, January 2024.
- October 2014 (Revised January 2016)
- Case
IDEO: Human-Centered Service Design
By: Ryan W. Buell and Andrew Otazo
The case describes IDEO, one of the world's leading design firms, and its human-centered innovation culture and processes. It is an example of what managers can do to make their own organizations more innovative. In reaction to a rapidly changing competitive landscape,... View Details
Keywords: Design Thinking; Innovation; Service Management; Service; Design; Service Delivery; Innovation and Management; Entertainment and Recreation Industry; Peru
Buell, Ryan W., and Andrew Otazo. "IDEO: Human-Centered Service Design." Harvard Business School Case 615-022, October 2014. (Revised January 2016.)
- 10 Nov 2003
- Research & Ideas
A Fast Start on Your New Job
need to make major calls, which is good news because you have to learn a lot and to begin building supportive coalitions. Q: Of the many challenges that managers face in their first ninety days, which one do... View Details
Keywords: by Martha Lagace
- 04 Jun 2018
- Research & Ideas
Think of it as Professors in Cars Having Coffee
emerged from bankruptcy. “I did the quick calculation that you could buy and control all the US (gun) capacity for about $2 billion,” he said. His colleague sitting nearby, Felix Oberholzer-Gee, chimed in. “As the owner, you could do... View Details
- 02 May 2005
- What Do You Think?
Where is Consumer Generated Marketing Taking Us?
Text-mining technologies can now help companies listen to their customers better than ever... My advice: 'Don't let your competitors listen to your clients; do it yourself first.'" Andrea Learned... View Details
Keywords: by James Heskett
- 15 Feb 2008
- Working Paper Summaries
Embracing Commitment and Performance: CEOs and Practices Used to Manage Paradox
- 18 Sep 2013
- Research & Ideas
Unspoken Cues: Encouraging Morals Without Mandates
life at the School) and another one less so (having never been at the School). These discussions help me build distance. But only the combination of distance and involvement allows, in my mind, for deep dives into human systems. Q: What can leaders or managers View Details
- 22 May 2018
- Blog Post
How to Engage a Search Firm
The most important thing to remember when engaging with an executive search firm (or a recruiter), is that they do not work for you. Their client is the organization that engages them to find someone to fill a specific position. There are... View Details
- 12 Mar 2006
- Research & Ideas
Global Poverty Needs a Global Answer
learning about the impact of business on poverty reduction, something about which we know surprisingly little today. Q: How much progress do you think has been made towards reducing global poverty? Are there... View Details
Keywords: by Cynthia Churchwell
- 2011
- Book
What to Ask the Person in the Mirror: Critical Questions for Becoming a More Effective Leader and Reaching Your Potential
By: Robert Steven Kaplan
Successful leaders know that leadership is less often about having all the answers-and more often about asking the right questions. The challenge lies in being able to step back, reflect, and ask the key questions that are critical to your performance and your... View Details
Keywords: Leadership Development; Organizational Development; Reaching Your Potential; Career Planning; Management Styles; Interpersonal Communication; Leadership; Performance Effectiveness; Personal Development and Career
Kaplan, Robert Steven. What to Ask the Person in the Mirror: Critical Questions for Becoming a More Effective Leader and Reaching Your Potential. Boston: Harvard Business Review Press, 2011.
- 26 Apr 2004
- Research & Ideas
A Clear Eye for Innovation
preparing for the innovations that will define the future. This mental balancing act can be one of the toughest of all managerial challenges—it requires executives to explore new opportunities even as they work diligently to exploit existing capabilities—and it's no... View Details
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
unite partners' objectives for creating a flexible supply chain; benchmark performance against other retailers; and evaluate and manage new technologies. Raman and Fisher provide specific, detailed metrics and techniques that can be used View Details