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  • 12 Sep 2017
  • First Look

First Look at New Research and Ideas, September 12, 2017

significantly better on high-level metrics such as profitability, growth, and productivity. What’s more, the differences in process quality persist over time, suggesting that competent management is not easy... View Details
Keywords: Carmen Nobel
  • 2012
  • Book

Harder Than I Thought: Adventures of a Twenty-First Century Leader

By: Robert D. Austin, Richard L. Nolan and Shannon O'Donnell
Being a great leader today is much harder than you think—meet Jim Barton. He's a newly minted CEO, rising leader of a firm in transition, and manager of massive complexity—thanks to our incredibly networked and increasingly unpredictable world of business. What if you... View Details
Keywords: Leadership; Complexity; Crisis Management; Problems and Challenges; Volatility
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  • 03 Apr 2007
  • First Look

First Look: April 3, 2007

thousand large retailers, primarily in the U.S. and Europe. It basically does the supply-chain job faster and more accurately with the aid of a sophisticated information system than anyone else. Purchase this case:... View Details
Keywords: Martha Lagace
  • 10 Feb 2003
  • Research & Ideas

Commodity Busters: Be a Price Maker, Not a Price Taker

Business is about making money, not measuring macho. The scrap heap of business disasters is littered with managers whose ego drive overwhelmed good business sense. Founder and former chief executive Ray Noorda had a wonderful business in... View Details
Keywords: by Benson P. Shapiro
  • 01 Aug 2017
  • First Look

First Look at New Research and Ideas, August 1

alluring qualities of a brand without committing to it. We propose that brand flirting is exciting and that when consumers flirt with a brand other than their typically preferred brand in the same product category, they can transfer this... View Details
Keywords: Sean Silverthorne
  • May 2022
  • Case

Deborah Quazzo at GSV Ventures

By: William A. Sahlman, Michael D. Smith and Nicole Tempest Keller
As COVID-19 swept across the globe in 2020, the education sector faced unprecedented disruption. Schools and colleges worldwide shut down, forcing over a billion students and teachers to move to online learning. Investor interest in the EdTech space exploded as... View Details
Keywords: Edtech; Technology; Online Learning; COVID-19 Pandemic; Education; Information Technology; Venture Capital; Change Management; Strategy; Education Industry; Financial Services Industry; Chicago; California
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  • Web

Serving the Public Interest Through Competition: British Railroads - Railroads and the Transformation of Capitalism | Harvard Business School

Railroads Finance Management Business Analysts Mass Distribution Mergers & Syndicates Research Links Serving the Public Interest Through Competition: British Railroads Through comparative analysis of railroads in the United States and... View Details
  • 07 Jan 2002
  • Research & Ideas

How Marketing Can Reduce Worldwide Poverty

at the societal benefit while at the same time taking care of the individual. That in essence is what we're trying to get at. McCaffrey: In a standard marketing situation, there's usually somebody who pays for it—such as a corporate employer who hires marketing to... View Details
Keywords: by Martha Lagace
  • 27 Feb 2006
  • Research & Ideas

When Rights of First Refusal Are a Bad Deal

that this was a bad clause—that was something that Brit and I showed. (That isn't to say that right holders may have noticed the clause was no good once it was too late.) But there's a good chance clauses like that have been eliminated in more recent entertainment... View Details
Keywords: by Sean Silverthorne; Construction; Real Estate; Entertainment & Recreation
  • 17 Aug 2021
  • Op-Ed

Dispensing Justice: The Case for Legalizing Cannabis Nationally

unable to adequately protect their brands, recipes, and manufacturing processes from infringements, underinvest in research and development, innovation, product differentiation, and quality control. Thus, federal prohibition imposes... View Details
Keywords: by Ashish Nanda and Tabatha Robinson
  • September – October 2011
  • Article

The Manufacturer's Incentive to Reduce Lead Times

By: Santiago Kraiselburd, Richard Pibernik and Ananth Raman
It is generally a well acknowledged fact that, ceteris paribus, reducing the lead times between downstream and upstream parties in a supply chain is desirable from an overall system perspective. However, an upstream party (e.g., a manufacturer) may have strong... View Details
Keywords: Cost; Demand and Consumers; Order Taking and Fulfillment; Production; Supply Chain Management; Sales; Manufacturing Industry; Retail Industry
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  • 05 Mar 2013
  • First Look

First Look: March 5

NorrisHarvard Business School Case 113-035 In October 2011, noted hedge fund manager David Einhorn of Greenlight Capital delivered a presentation at an investors' conference analyzing the business and accounting View Details
Keywords: Sean Silverthorne
  • 29 Jan 2007
  • Research & Ideas

The Business Press Is a Watchdog that Bites

as academics that rely on using the press. The more interactions I had with managers convinced me that they're always thinking about the press. So everybody's thinking about it, but we know nothing about it, as academics we couldn't say... View Details
Keywords: by Martha Lagace; Journalism & News; Publishing
  • Profile

Emily Schlichting

about how the ACA helps people like her. "It exposed me to the duality of the health care problem," Emily says. "I saw the complexity of the system itself while experiencing more viscerally what inequality means. I was... View Details
Keywords: Healthcare/Biotech; Nonprofit/Government/Education
  • 13 Feb 2018
  • First Look

New Research and Ideas, February 13, 2018

economy and the history of ideas. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53906 2017 Advances in Strategic Management Capturing Value from Intellectual Property (IP) in a Global Environment By: Alcácer, Juan,... View Details
Keywords: Sean Silverthorne
  • 01 May 2012
  • First Look

First Look: May 1

case:http://cb.hbsp.harvard.edu/cb/product/712052-PDF-ENG Delhi Metro Rail Corporation V.G. Narayanan and Saloni ChaturvediHarvard Business School Case 112-013 In 2009, the Delhi Metro Rail Corporation, the organization tasked with building a Mass Transit View Details
Keywords: Carmen Nobel
  • 27 Jun 2019
  • Research & Ideas

Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too

need to be stated, but they start getting pizza every Friday night and it's fun, so they keep doing it and then they realize they've been doing it the whole year. Either way, it's a commitment, and neither person forgets to have quality... View Details
Keywords: by Dina Gerdeman
  • 04 Dec 2023
  • Blog Post

My Summer of Joy with the National Parks Service

Hi all, my name is Rhea! I was lucky enough to work for the National Park Service this summer as a business management intern with the Submerged Resources Center (SRC). The SRC is the NPS national dive program, responsible for... View Details
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

Spain, was expanding and wanted to exploit customer information to increase commercial effectiveness. At the same time, it was pushing for innovation in the nascent Spanish credit card market. To avoid the considerable investments of time and money that a large-scale... View Details
Keywords: Martha Lagace
  • 22 Jul 2008
  • First Look

First Look: July 22, 2008

David M. Upton Abstract This paper examines how a company sets out to build an operations-based advantage. In particular, we investigate the implementation of a lean operating system at an Indian software services firm. By studying the... View Details
Keywords: Martha Lagace