Publications

2005
Chapter

The Professionalization of Corporate Directors

By: Martin Lipton and Jay W. Lorsch

Keywords: Management Teams; Governing and Advisory Boards

01 Dec 2017
News

Enhancing Students’ Cultural Intelligence

from throughout their first year to on-site, customer-related projects with companies around the world. Before their trip, Franklin’s six-person team tested their research methodology in interviews with Boston-area teens and parents.... View Details

April 2000 (Revised September 2005)
Case

Coca-Cola Company (A), The: The Rise and Fall of M. Douglas Ivester

By: Michael D. Watkins, Carin-Isabel Knoop and Cate Reavis

Chronicles M. Douglas Ivester's 26-month term as chairman and CEO of The Coca-Cola Co., and how he navigated the company through a series of what some considered "small crises." View Details

Keywords: Personal Development and Career; Crisis Management; Management Teams; Food and Beverage Industry

March 2015
Supplement

MELF and Business Culture in the Twin Cities (C)

By: Clayton S. Rose and David Lane

Leaders of the many Fortune 500 firms headquartered in Minneapolis-St. Paul have a long history of engaging collectively, and with educational, political and social leaders, to deal with important community issues. Focusing on the participation of leading CEOs in the... View Details

Keywords: Education; Business and Community Relations; Management Teams; Minneapolis; Saint Paul

March 2009 (Revised May 2009)
Background Note

Executing Strategy

By: J. Bruce Harreld

This is a note to introduce the principles for effectively implementing a new strategy. It emphasizes the interdependence of strategy and execution in developing and sustaining superior competitive performance. Primarily based on the notion that strategy should be a... View Details

Keywords: Alignment; Competitive Strategy; Management Teams

Keywords: Keith Larson; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

15 Aug 2024
Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

team. Incorporate unanticipated, random complications and consider scheduling exercises during peak and non-peak business hours. Ensure the dissemination of clear crisis management procedures to provide structured and effective responses... View Details

Keywords: by Hise Gibson and Anita Lynch

01 Jun 2018
News

In My Humble Opinion: Be Our Guest

The son of a diplomat and a veteran of the hospitality industry, Craig Smith (AMP 188, 2015) has lived in 13 countries and territories. “Home,” he says, is defined by the furniture and keepsakes that move with you from place to place. Currently based in Hong Kong as... View Details

Keywords: Julia Hanna; Hospitality

16 Dec 2013
HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

operational innovation to manage the tradeoff between cost and quality. It's an issue you find in every business, whether you're a chef or an executive at Mercedes or BMW or Apple." In November, Oldani visited Pisano's second-year... View Details

Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage

01 Sep 2007
News

Club Leaders Get a Boost from Campus Conference

Professor Jeff Polzer focused on team management issues. “Besides being informational from an academic point of view, the case discussions and faculty involvement were great ways to facilitate interaction... View Details

Keywords: clubs; Centennial; outreach; Colleges, Universities, and Professional Schools; Educational Services

01 Sep 2007
News

Last Look - September 2007

Our thanks to MBA 1976 classmates John Adams, Dottie Stephenson (both Section C), Sam Yates (Section D), and many others who provided details about this model rocket launch in Harvard Stadium. Yates wrote: “We had a first-year Marketing case called ‘Estes Rocket... View Details

June 2014
Case

The Kursk Submarine Rescue Mission — Short Film

By: Anette Mikes and Tom Ryder

During a military exercise in August 2000, a state-of-the-art Russian nuclear submarine, the Kursk, sank in the Barents Sea, triggering global media attention and an international rescue effort.
In addition to Russia's Northern Fleet, two other organizations got... View Details

Keywords: Risk Management; Groups and Teams; Crisis Management

2011
Case

How Fast and Flexible Do You Want Your Information, Really?

By: Thomas H. Davenport and Jim Snabe

Almost all executives want more and faster information, and almost all companies are racing to provide it. What many of them are overlooking is that the real aim should not be faster information but faster decision making, and those aren't the same things. Executives... View Details

Keywords: Management Teams; Information; Service Delivery; Decision Making; Crisis Management

1998
Chapter

Changing the Role of Top Management: Beyond Strategy to Purpose

By: Christopher A. Bartlett and Sumantra Ghoshal

Keywords: Management Teams; Strategy; Mission and Purpose

March 1988
Case

Debi Coleman and Apple Computer, Inc.

A companion case to Donna Dubinsky and Apple Computer (A) and (B). In a conflict with Dubinsky over the introduction of a new just-in-time distribution system, this case provides Coleman's side of the story. Coleman's perception of the issue is quite different and her... View Details

Keywords: Conflict and Resolution; Management Teams; Computer Industry

August 1996
Supplement

Andersen Consulting - EMEAI: Bill Barnard on Organization Change

By: Ashish Nanda and Michael Y. Yoshino

Remarks by William (Bill) Barnard, partner-in-charge for Strategic Services in the subregion of Western Europe, in a conversation he had with Professors Ashish Nanda and Michael Yoshino of the Harvard Business School on November 1, 1995. View Details

Keywords: Management Teams; Organizational Change and Adaptation; Consulting Industry; Europe

November 16, 2011
Article

Group Therapy for Executives

By: Bill George

Keywords: Groups and Teams; Health; Management

Find at Harvard

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March 2015
Case

MELF and Business Culture in the Twin Cities (A)

By: Clayton S. Rose and David Lane

Leaders of the many Fortune 500 firms headquartered in Minneapolis-St. Paul have a long history of engaging collectively, and with educational, political and social leaders, to deal with important community issues. Focusing on the participation of leading CEOs in the... View Details

Keywords: Education; Business and Community Relations; Management Teams; Minneapolis; Saint Paul

July 2002 (Revised April 2004)
Supplement

GE's Digital Revolution

By: Christopher A. Bartlett

Presents interviews with Gerry Podesta, VP of GE Plastics Component of General Electric Co., and Gary Reiner, senior VP and CIO of General Electric Co. A revised version of an earlier video. View Details

Keywords: Leadership; Corporate Strategy; Management Teams; Consumer Products Industry; Technology Industry

April 2000 (Revised October 2005)
Case

Coca-Cola Company, The (B): Douglas Daft's First Quarter

By: Michael D. Watkins, Carin-Isabel Knoop and Cate Reavis

Describes Douglas Daft's first quarter as chairman and CEO of The Coca-Cola Co. Highlights actions taken to resolve issues that arose under M. Douglas Ivester's 26-month term. View Details

Keywords: Personal Development and Career; Management Teams; Food and Beverage Industry