communication - Publications - Faculty & Research

28 Aug 2014
Op-Ed

Government Can Do More to Unfreeze Small Business Credit

released in May 2013, economists from the Federal Reserve Bank of Minneapolis quantified the costs of increased regulation on community banks, modeling the impact of new regulatory costs as the hiring of additional staff, resulting in... View Details

Keywords: by Karen Mills; Banking

06 Mar 2013
Research & Ideas

HBS Cases: Women MBAs at Harvard Business School

since 2010, Senior Associate Dean for the School's Culture and Community Initiative, organized a research team to look into the factors that made female students and faculty thrive. By 2012, men and women were performing equally in terms... View Details

Keywords: by Carmen Nobel; Education

08 Apr 2013
Research & Ideas

Women’s Summit Celebrates ‘Sisterhood of the Traveling Pantsuit’

"That number is considerably lower than just about anyone I've asked has imagined," said Ely, Diane Doerge Wilson Professor of Business Administration and senior associate dean for culture and community at HBS. "And it's... View Details

Keywords: by Katie Koch & Harvard Gazette

15 Aug 2011
Research & Ideas

A New Model for Business: The Museum

brick-and-mortar shops are natural curators (and docents), guiding customers toward the wares that best suit their needs, and away from the wares that don't. But on the web, customers depend on community review sites like Yelp.com where... View Details

Keywords: by Carmen Nobel

07 Jun 2010
Research & Ideas

Improving Brand Recognition in TV Ads

generalized finding that companies across the board can benefit from this communication strategy of pulsing. And factors such as irritation and likability remain constant, so it doesn't solve one problem at the expense of another."... View Details

Keywords: by Julia Hanna; Media & Broadcasting; Entertainment & Recreation

24 Jan 2005
Research & Ideas

Entrepreneurial Hospital Pioneers New Model

pediatric heart hospital facilities in the world." Shetty also directs telemedicine units that connect to remote areas in northeastern India, allowing physicians and technicians to communicate on acute care. Telemedicine is one way... View Details

Keywords: by Martha Lagace; Health

21 Jan 2020
Research & Ideas

Lessons for Retailers from the Rebirth of Indie Bookstores

down to three main points: Community, Curation, and Convening. Community: As longtime community stalwarts, bookstores have been at the vanguard of the “buy local” movement, pioneering events such as Small-Business Saturday, and making... View Details

Keywords: by Michael Blanding; Entertainment & Recreation

24 Jul 2000
Research & Ideas

Global Brands: Connecting With Consumers Across Boundaries

Wedgwood to Dell. Before leading a wide-ranging discussion that dipped into topics such as cultural literacy, the impact of the Internet, and the continuing importance of traditional communications channels, Koehn provided an historical... View Details

Keywords: by James E. Aisner

28 Oct 2014
First Look

First Look: October 28

around the world. Purchase this case: http://hbr.org/product/Advanced-Leadership-Pathw/an/313116-PDF-ENG Harvard Business School Case 615-702 Havas: Change Faster As of 2013, Havas was the sixth largest global advertising, digital, and View Details

Keywords: Carmen Nobel

04 Feb 2014
First Look

First Look: February 4

increased their communication if teammates were also actively participating. Additionally, team performance is uniquely driven by the level of emergent interdependence, as indexed by the diversity of topics discussed and the temporal... View Details

Keywords: Sean Silverthlorne

02 Apr 2015
Research & Ideas

Digital Initiative Summit: Freeing Patient Data to Enable Innovation

Patients are not actually the customers in the United States health care system, a fact largely to blame for the dearth of communication and data sharing between providers, according to experts at a recent Harvard Business School... View Details

Keywords: Re: Karim R. Lakhani; Health

18 Nov 2013
Op-Ed

Twitter IPO: Overvalued or the Start of Something Big?

communicate and made abbreviations like RT (retweet) and ICYMI (in case you missed it) part of the lingo of Twitter users everywhere. What to make of all this? Senior Lecturer Chet Huber, who joined the School's General Management unit... View Details

Keywords: by Chet Huber; Technology

April 2009 (Revised March 2014)
Teaching Note

Evan Williams: From Blogger to Odeo (A) and (B)

By: Noam T. Wasserman

Teaching Note for [809088]. View Details

Keywords: Venture Capital; Strategy; Groups and Teams; Blogs; Business Startups; Financing and Loans; Governing and Advisory Boards; Projects; Entrepreneurship

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January 2006 (Revised August 2006)
Case

Wikis at Dresdner Kleinwort Wasserstein: (A)

In October 2005, Myrto Lazopoulou, head of user centered design at the investment bank Dresdner Kleinwort Wasserstein (DrKW), contemplates how to spread the usage of wikis inside the company. As a "social software" like chats and blogs (both already in use at DrKW),... View Details

Keywords: Communication Technology; Information Technology; Performance Productivity; Investment Banking; Applications and Software; Social and Collaborative Networks; Cooperation; Banking Industry; Financial Services Industry

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August 2005
Background Note

Dual Class Share Companies

By: Samuel L. Hayes III, Lynn S. Paine and Christopher Bruner

Provides a brief historical overview of dual class share companies in the United States, focusing on the New York Stock Exchange's evolving position on dual class structures since the 1920s, the impact of hostile takeovers on their use since the 1980s, and recent... View Details

Keywords: Acquisition; Debates; Capital Structure; Equity; Business History; Law; Organizational Structure; Business and Shareholder Relations; Perspective; Europe; United States

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14 Jan 2008
Research & Ideas

Mapping Polluters, Encouraging Protectors

stakeholder interest. For instance, which companies and industries attract more attention from stakeholders? Which communities are particularly interested in the environmental performance and activities of local companies? Taking Action... View Details

Keywords: by Martha Lagace; Manufacturing; Chemical

30 Oct 2007
First Look

First Look: October 30, 2007

properties help us understand how the intensity of communication among group-members and some select structural characteristics of the group affect recognition outcomes in novel and structurally ambiguous worlds. In particular, we... View Details

Keywords: Sean Silverthorne

Research Summary

Overview

By: Brian L. Trelstad

The focus of my research is on the systems of social innovation. How small groups of individuals come up with new products and services targeting important problems; how they finance these initial efforts, and convert prototypes into viable organizational strategies;... View Details

2025
Working Paper

Partisan Corporate Speech

By: William Cassidy and Elisabeth Kempf

We construct a novel measure of partisan corporate speech using natural language processing techniques and use it to establish three stylized facts. First, the volume of partisan corporate speech has risen sharply between 2012 and 2022. Second, this increase has... View Details

Keywords: Natural Language Processing; Perspective; Communication; Public Opinion; Business and Shareholder Relations; Trends

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June 2023
Article

Amplification of Emotion on Social Media

By: Amit Goldenberg and Robb Willer

Why do expressions of emotion seem so heightened on social media? Brady et al. argue that extreme moral outrage on social media is not only driven by the producers and sharers of emotional expressions, but also by systematic biases in the way people that perceive moral... View Details

Keywords: Emotion; Perception; Prejudice and Bias; Emotions; Social Media