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      • October 1975
      • Case

      E.F. Hutton and Co. (B)

      By: Samuel L. Hayes III
      Keywords: Financial Services Industry
      Citation
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      Hayes, Samuel L., III. "E.F. Hutton and Co. (B)." Harvard Business School Case 276-109, October 1975.
      • April 1975 (Revised November 1988)
      • Case

      La Grande Alliance-Restaurant Francaise

      By: Claudine B. B. Malone and Carliss Y. Baldwin
      Pricing of meals for exclusive French restaurant. View Details
      Keywords: Price; Product Marketing; Service Industry; Service Industry
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      Malone, Claudine B. B., and Carliss Y. Baldwin. "La Grande Alliance-Restaurant Francaise." Harvard Business School Case 175-266, April 1975. (Revised November 1988.)
      • April 1975 (Revised May 1993)
      • Case

      New Hampshire-Vermont Hospitalization Service

      By: Regina E. Herzlinger
      Keywords: Health Industry; New Hampshire; Vermont
      Citation
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      Herzlinger, Regina E. "New Hampshire-Vermont Hospitalization Service." Harvard Business School Case 175-243, April 1975. (Revised May 1993.)
      • September 1973 (Revised October 1980)
      • Case

      Sea Pines Racquet Club

      By: W. Earl Sasser
      The student is required to develop a strategy for a tennis club of a large resort area. The tennis director must decide how many courts he needs to build within the next three years, what surface they should have, and how much he should charge for their use.... View Details
      Keywords: Price; Service Operations; Organizations; Performance Capacity; Planning; Strategy; Accommodations Industry; Accommodations Industry
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      Sasser, W. Earl. "Sea Pines Racquet Club." Harvard Business School Case 674-011, September 1973. (Revised October 1980.)
      • November 1972 (Revised July 2023)
      • Case

      Benihana of Tokyo

      By: W. Earl Sasser
      Discusses the development of a chain of "theme" restaurants. The student is asked to evaluate the current operating strategy and suggest a long-term expansion strategy. View Details
      Keywords: Expansion; Business Strategy; Brands and Branding; Food and Beverage Industry; Food and Beverage Industry
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      Sasser, W. Earl. "Benihana of Tokyo." Harvard Business School Case 673-057, November 1972. (Revised July 2023.)
      • October 1971 (Revised September 1983)
      • Case

      Sturdivant Electric Corp.

      By: Richard L. Nolan
      A unit manager on a field computer installation job is faced with recurring conflict between a programmer and his immediate supervisor. View Details
      Keywords: Planning; Rank and Position; Problems and Challenges; Conflict and Resolution; Attitudes; Jobs and Positions; Management Teams; Managerial Roles; Public Relations Industry; Public Relations Industry
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      Nolan, Richard L. "Sturdivant Electric Corp." Harvard Business School Case 172-123, October 1971. (Revised September 1983.)
      • 1971
      • Book

      FORTRAN IV Computing and Applications

      By: R. L. Nolan
      Keywords: Information Technology; Computer Industry
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      Nolan, R. L. FORTRAN IV Computing and Applications. Reading, MA: Addison-Wesley Publishing Company, 1971.
      • January 1971
      • Case

      Compulease Co. (C): A Sequel

      By: William E. Fruhan Jr.
      Keywords: Computer Industry
      Citation
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      Fruhan, William E., Jr. "Compulease Co. (C): A Sequel." Harvard Business School Case 271-003, January 1971.
      • January 1971
      • Case

      Compulease Co. (D): The Denouement

      By: William E. Fruhan Jr.
      Keywords: Computer Industry
      Citation
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      Fruhan, William E., Jr. "Compulease Co. (D): The Denouement." Harvard Business School Case 271-004, January 1971.
      • 1969
      • Book

      Introduction to Computing through the BASIC Language

      By: R. L. Nolan
      Keywords: Information Management; Information Technology; Computer Industry
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      Nolan, R. L. Introduction to Computing through the BASIC Language. New York: Holt, Rinehart and Winston, 1969.
      • January 1955
      • Case

      Compulease Co. (A)

      By: John H. McArthur and William E. Fruhan Jr.
      Keywords: Computer Industry
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      McArthur, John H., and William E. Fruhan Jr. "Compulease Co. (A)." Harvard Business School Case 213-123, January 1955.
      • January 1955
      • Case

      Compulease Co. (B)

      By: John H. McArthur and William E. Fruhan Jr.
      Keywords: Computer Industry
      Citation
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      McArthur, John H., and William E. Fruhan Jr. "Compulease Co. (B)." Harvard Business School Case 213-124, January 1955.
      • Forthcoming
      • Article

      Achieving Epilepsy Care for All: Ecosystem-Based Transformation

      By: Susanna Gallani, Bernice Martin Lee and Lidia M. V. R. Moura
      Epilepsy exemplifies many of the systemic challenges of modern health care— fragmented care delivery, inequitable access, financial strain, and so on. The current “system of systems” (SoS) structure of U.S. health care fosters siloed operations among its member systems... View Details
      Keywords: Healthcare Delivery; Epilepsy; Seizures; Health Care and Treatment; Health Disorders; Equality and Inequality; Framework; Service Delivery
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      Gallani, Susanna, Bernice Martin Lee, and Lidia M. V. R. Moura. "Achieving Epilepsy Care for All: Ecosystem-Based Transformation." Epilepsia (forthcoming). (Pre-published online April 4, 2025.)
      • Research Summary

      Competitive Dynamics of the Textile-Apparel-Retail Channel

      By: Janice H. Hammond
      Janice H. Hammond established in 1991 (with Frederick H. Abernathy and John Dunlop of Harvard University and David Weil of Boston University) the Harvard Center for Textile and Apparel Research. Funding provided by the Alfred P. Sloan Foundation has supported the... View Details
      • Teaching Interest

      Digital Marketing Strategy

      By: John A. Deighton

      When the tools of marketing change, strategies change too. The focus of this course is on firms trying to navigate the transition from offline to online market-making and strategy development. Our concern is primarily with corporations that have products and... View Details

      • Teaching Interest

      Immersive Field Course: China and Taiwan

      By: Willy C. Shih
      I designed this course to enable students to examine cross-strait issues between the Peoples Republic of China and the Republic of China—(Taiwan) at a critical juncture. Many products produced for the global marketplace—televisions, computers and computer components,... View Details
      Keywords: Globalization; Supply Chain; Operations; Technology Industry; China; Asia; Taiwan
      • Research Summary

      India Transformed? Insights from the Firm Level 1988-2005 (with Anusha Chari)

      By: Laura Alfaro
      Using firm-level data this paper analyzes, the transformation of India’s economic structure following the implementation of economic reforms. The focus of the study is on publicly-listed and unlisted firms from across a wide spectrum of manufacturing and services... View Details
      • Research Summary

      Industrial competitiveness in high tech and science-based businesses

      By: Willy C. Shih
      How do emerging economies develop industrial and technical capabilities that overtake those of advanced economies?  Are there some industrial sectors that are especially susceptible to such targeting?  What will it take to restore America’s... View Details
      Keywords: Technological Innovation; Technology Diffusion; Knowledge Flows; Competitive Advantage; Globalization; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; United States; China; Asia
      • Forthcoming
      • Book

      Innovating in Healthcare: Creating Breakthrough Tech, Services, Drugs, Products, and Business Models

      By: Regina E. Herzlinger
      Innovating in Healthcare offers effective approaches for designing, reworking, and implementing innovative healthcare services, products, and business models. It will help anyone working in healthcare service or product development, from hospitals to startups,... View Details
      Keywords: Health Care and Treatment; Service Delivery; Product Development; Business Model; Innovation and Invention; Health Industry
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      Herzlinger, Regina E. Innovating in Healthcare: Creating Breakthrough Tech, Services, Drugs, Products, and Business Models. Boston, MA: John Wiley & Sons, forthcoming.
      • Research Summary

      Managing Product Development in Rapidly Changing Environments

      By: Alan D. MacCormack
      A consistent finding in many studies of innovation is the repeated failure of established firms when faced with radical changes in their core markets or technologies. Professor MacCormack's research takes the view that many of these failures can be attributed to the... View Details
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