SaaS Business Models - Publications - Faculty & Research

21 Mar 2011
Research & Ideas

Are We Thinking Too Little, or Too Much?

The most captivating item in Michael Norton's office is a Star Wars The Force Trainer, a toy that allows would-be Jedi warriors to levitate a Ping-Pong ball within a tube using only the power of focused thinking. Norton, a marketing professor at Harvard View Details

Keywords: by Carmen Nobel

14 Apr 2021
Research & Ideas

The High Cost of the Slow COVID Vaccine Rollout

Government officials should have poured much more money into producing and distributing COVID-19 vaccines to save more lives and rescue the economy faster, according to new research co-authored by 16 researchers including Harvard Business... View Details

Keywords: by Michael Blanding; Health

03 Oct 2018
What Do You Think?

How Should Managers Deal with the Challenges of Building an Inclusive Workplace?

coaching. Linda Powell described several important elements of an effort to support inclusion this way: “Organizations must have clear policies on harassment, (then) insist on leadership that models appropriate behavior, effective... View Details

Keywords: by James Heskett

03 Sep 2014
What Do You Think?

Who Should Choose Your Boss?

conclude that business leadership would be wise to push past pride and the false sense of self importance, and include within the decision making process those in the enterprise who know the actual nuts and bolts of the business."... View Details

Keywords: by James Heskett; Food & Beverage

24 Jul 2000
Research & Ideas

Linking the Globe: The Role of Media and Communications

companies. For years, he said, the media industry has operated in a very fragmented economic structure that gave an individual company "a perverse incentive to defend its territory instead of attacking globally." That is coming to an end for the news View Details

Keywords: by Kenneth Liss; Information; Publishing; Journalism & News; Media & Broadcasting

01 Nov 1999
Research & Ideas

Companies, Cultures and the Transformation to the Transnational

of doing things" and shape its international organization structure and processes. Business historian Alfred Chandler has traced the influence of the cultural values and social structures on British management practice. For reasons... View Details

Keywords: by Christopher A. Bartlett & Sumantra Ghoshal

14 Sep 2016
Research & Ideas

Web Surfers Have a Schedule and Stick to It

Harvard Business School; and Jeffrey Prince, Indiana University. The study notes, for example: We devote a more or less fixed amount of time online each week. We don’t allocate more time when something new comes along; instead, we shift... View Details

Keywords: by Julia Hanna; Retail; Web Services

November 2004 (Revised September 2019)
Background Note

The U.S. Health Club Industry in 2004

By: John R. Wells, Gabriel Ellsworth and Benjamin Weinstock

In 2004, the $16.8 billion U.S. health club industry continued its strong record of growth. There were almost 27,000 health clubs in the United States, up from 6,700 two decades earlier, and these clubs claimed 41 million members, over 14% of the U.S. population.... View Details

Keywords: Health Clubs; Fitness; Gyms; Chain; Weight Loss; Obesity; Exercise; Personal Training; Bally Total Fitness; 24 Hour Fitness; YMCA; Gold's Gym; Curves; Franchise; Franchising; Subscription; Promotional Sales; Promotions; Fixed Costs; Body; Accrual Accounting; Revenue Recognition; Buildings and Facilities; Business Growth and Maturation; Business Model; For-Profit Firms; Trends; Customers; Demographics; Age; Income; Private Equity; Financing and Loans; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Health; Nutrition; Business History; Employees; Retention; Human Capital; Working Conditions; Contracts; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Markets; Demand and Consumers; Supply and Industry; Industry Growth; Industry Structures; Operations; Service Operations; Franchise Ownership; Private Ownership; Public Ownership; Problems and Challenges; Sales; Salesforce Management; Situation or Environment; Opportunities; Nonprofit Organizations; Welfare; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Consolidation; Corporate Strategy; Customization and Personalization; Expansion; Segmentation; Hardware; Health Industry; United States

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21 Oct 2024
Research & Ideas

What Happens in Vegas Could Shape the Metaverse

form or another—was inevitable. Wu, the Arjun and Minoo Melwani Family Associate Professor of Business Administration at Harvard Business School, and Clough, an assistant professor at the University of... View Details

Keywords: by Scott Nover; Computer; Information Technology

05 Jun 2006
Research & Ideas

Using Competition to Reform Healthcare

physician. A growing number of providers have begun to address several of the imperatives, but few, if any, providers are currently addressing all of them. The shift to a value-based model is self-reinforcing. As more of these imperatives... View Details

Keywords: by Michael E. Porter; Health

31 Oct 2016
Research & Ideas

Quantitative Easing Didn’t Ease the Housing Crisis for the Neediest

virtual roller coaster of the financial markets. The findings are detailed in the paper How Quantitative Easing Works: Evidence on the Refinancing Channel, co-authored by Marco Di Maggio, an assistant professor in the Finance Unit at Harvard View Details

Keywords: by Carmen Nobel

05 Feb 2009
Research & Ideas

In Praise of Marketing

Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge. Many dismiss... View Details

Keywords: by John Quelch; Advertising

14 Aug 2012
First Look

First Look: August 14

of leading globally distributed operations. Purchase this case:http://hbr.org/search/612078-PDF-ENG Aman Resorts (Abridged) Eugene Soltes and Aldo SesiaHarvard Business School Case 112-100 This case describes the operating View Details

Keywords: Sean Silverthorne

21 Sep 2016
Research & Ideas

Shabana Azmi: Leveraging Bollywood Fame into Social Good

fighting intolerance and religious extremism. All of which makes her seemingly an unusual interview subject for Harvard Business School's Creating Emerging Markets series, sponsored by the HBS Business... View Details

Keywords: by Sean Silverthorne; Motion Pictures & Video

13 Jun 2017
Research & Ideas

Why Global Investments Are Still a Good Bet

sense to be diversified than it used to in the past, since, at the end of the day, all markets are moving together,” says Luis Viceira, George E. Bates Professor and Senior Associate Dean for International Development at Harvard Business... View Details

Keywords: by Michael Blanding; Financial Services

12 Oct 1999
Research & Ideas

Building Bridges: New Dimensions in Negotiation

MBA course in negotiation as well as advanced dealmaking electives and Executive Education programs), has developed a model with former HBS faculty member David A. Lax called "three-dimensional negotiation." In a course note... View Details

Keywords: by Anita M. Harris

21 Jul 2015
First Look

First Look: July 21, 2015

Watchmaking By: Raffaelli, Ryan Abstract—In this qualitative study, I examine the factors that influence the re-emergence of market demand for a legacy technology in a mature institutional field. I extend previous work related to field emergence and institutions,... View Details

Keywords: Sean Silverthorne

20 Feb 2013
Research & Ideas

Big Deal: Reflections on the Megamerger of American and US Airways

filed for bankruptcy protection in November 2011. For the smaller US Airways, it was a chance to bulk up to compete on an equal footing with the big domestic carriers on the tarmac, United and Delta. In their articles below, Harvard View Details

Keywords: Re: Rosabeth M. Kanter & Stuart C. Gilson; Air Transportation

10 Mar 2011
What Do You Think?

To What Degree Does the Job Make the Person?

Influence Social Judgements and Decisions," Science, 2010. Amy Cuddy, "Just Because I'm Nice, Don't Assume I'm Dumb," Harvard Business Review, February, 2009, p. __. Amy J. C. Cuddy, Susan T. Fiske, and Peter Glick,... View Details