Management Systems - Publications - Faculty & Research

04 Sep 2019
News

Clicks and Mortar

would add that each retailer needs to know who they are, what value they want to provide, and then understand the customer’s purchase journey for obtaining that value. That gives you all of the markers you need to design an omnichannel View Details

Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade

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Brian Trelstad Archives | Social Enterprise

Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services Public Sector Public-Private... View Details

14 Nov 2017
First Look

New Research and Ideas: November 14, 2017

suited for a young, entrepreneurial organization. Start-up joiners need to do three things well: manage uncertainty, push the limits, and think like an owner. He then outlines four steps for choosing the right company: Pick a domain (find... View Details

Keywords: Carmen Nobel

06 Feb 2007
First Look

First Look: February 6, 2007

technology was used illegally on 70-80 percent of the soybean area in southern Brazil. Under pressure from U.S. soybean growers, who were paying to license the technology, the firm implemented an innovative delivery-based collection View Details

Keywords: Martha Lagace

June 2024
Case

SnapTravel: Betting on 'Super.com'

By: Reza Satchu and Tom Quinn

This case explores SnapTravel, a travel startup offering discounted hotel rooms, and its founders’ desire to pivot to a “super app” that saved customers money across many different purchase types. During the COVID-19 pandemic, Hussein Fazal and Henry Shi saw SnapTravel... View Details

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Departments | Employment

control structure, risk management and compliance, policy development and enforcement and financial systems administration, implementation and training. More about working in the Financial Office Customer... View Details

30 Oct 2005
Research & Ideas

Tuning Jobs to Fit Your Company

lower level. Finally, executives can use accounting and control systems to adjust the span of influence. For example, the span will be wider for managers who are forced to bear the burden of indirect cost... View Details

Keywords: by Robert Simons

September – October 2008
Article

Care Platforms: A Basic Building Block for Care Delivery

By: Richard Bohmer and David Lawrence

Without significant operational reform within the nation's health care delivery organizations, new financing models, payment systems, or structures are unlikely to realize their promise. Adapting insights from high-performing companies in other high-risk, high-cost,... View Details

Keywords: Health Care and Treatment; Management Systems; Standards; Service Delivery; Service Operations; Business Processes; Organizational Design; Customization and Personalization; Health Industry

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08 Nov 2024
Op-Ed

How Private Investors Can Help Solve Africa's Climate Crisis

African people, businesses, and nations are becoming increasingly stressed by climate-related perils like droughts, river flooding, extreme heat, and rising sea levels. This is leading not only to the destruction of assets but also challenges to lives and... View Details

Keywords: by John Macomber; Green Technology; Energy

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Kemi Akenzua | MBA

intersection of technology and business: While working at Apple as an intern in Product Systems Quality, I learned a tremendous amount about how products go from concept to the hands of users around the world. I had the opportunity to... View Details

01 May 2006
Research & Ideas

What Companies Lose from Forced Disclosure

other research examines the design of performance measurement systems and incentive contracts for rewarding teams and channel partners. In short, this research explores the idea that career concerns, influenced by disclosure requirements,... View Details

Keywords: by Ann Cullen; Financial Services

01 Oct 1999
News

New Releases

business, obtaining venture capital, managing growth, handling bankruptcy, and starting a nonprofit venture. The pieces focus on the skills and abilities one must master to fill the entrepreneurial role, from creativity and innovation to... View Details

30 May 2017
First Look

First Look at New Research and Ideas, May 30

2017 Advances in Strategic Management Geography, Location, and Strategy By: Alcácer, Juan, Bruce Kogut, Catherine Thomas, and Bernard Yin Yeung, eds. Abstract—Changes in both technology and global political economy have vastly accelerated... View Details

Keywords: Sean Silverthorne

04 Mar 2015
What Do You Think?

Can a Laissez-Faire Approach Fix Labor Market Inequality?

broad legislation to keep power in balance, you don't need to micromanage all the particulars, like individual wages." AIM expressed the opinion that "the voluntary actions of Walmart are not replicable but it is the best approach to solving View Details

Keywords: by James Heskett; Retail

01 Aug 2001
News

J. Ronald Fox (MBA '59)

after graduating from HBS. "He struck a chord with me because of the way he could identify and analyze complex problems, then develop implementation plans to solve them." In 1960, Livingston and Fox founded Management View Details

Keywords: Alumni Achievement Award; J. Sterling Livingston; George P. Baker; Government

01 Jun 2003
News

Books

company’s name. Clearly, all signs point to your firm’s continued success. Right? Not necessarily, says HBS assistant professor Donald Sull in Revival of the Fittest: Why Good Companies Go Bad and How Great Managers Remake Them. Based on... View Details

Keywords: Deborah Blagg; Laura Singleton; Donald; Sull; Henry; Chesbrough; Rob; Austin; Leslie; Perlow; Publishing Industries (except Internet); Information

19 Jan 2021
Blog Post

2+2 Where Are They Now Spotlight: Marc Duranteau (MBA 2019)

background offered me one of the best training programs in engineering, I knew I would need to add an MBA to my courses to be a leader in the aerospace industry. The French education system separates the View Details

10 Aug 2015
News

A Talent Pipeline for Society’s Challenges

to support their career growth during and after the fellowship. The agency also has launched a leadership development program, Managing for Success, which helps nonprofits support their rising managers... View Details

Keywords: Jill Radsken

November 1997 (Revised February 1998)
Case

WESCO Distribution, Inc.

By: Das Narayandas

In 1996, WESCO, a national distributor of electrical equipment and supplies, charted out a growth of 6 to 8 percent in sales, and 12 to 16 percent in profitability over the next five years. The centerpiece of this growth strategy is the National Accounts (NA) program... View Details

Keywords: Restructuring; Customer Satisfaction; Growth and Development; Growth and Development Strategy; Distribution; Sales; Balance and Stability; Distribution Industry; Electronics Industry

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December 2010
Article

Building Sustainable Hybrid Organizations: The Case of Commercial Microfinance Organizations

By: Julie Battilana and Silvia Dorado

We explore how new types of hybrid organizations (organizations that combine institutional logics in unprecedented ways) can develop and maintain their hybrid nature in the absence of a "ready-to-wear" model for handling the tensions between the logics they combine.... View Details

Keywords: Organizational Structure; Microfinance; Growth and Development Strategy; Identity; Commercialization; Balance and Stability; Policy; Recruitment; Business Model

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