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  • All HBS Web  (10,152)
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  • May 1996
  • Background Note

The GM's Operational Challenge: Managing Through People

By: Christopher A. Bartlett and Ashish Nanda
Highlights and explores how a general manager adds value to the firm at the operational level by managing through people. Discusses how assumptions about human motivation influence the employment contract that the general manager implicitly enters into with the workers... View Details
Keywords: Employee Relationship Management; Selection and Staffing; Contracts; Managerial Roles; Operations; Problems and Challenges; Labor and Management Relations; Motivation and Incentives; Value
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Bartlett, Christopher A., and Ashish Nanda. "The GM's Operational Challenge: Managing Through People." Harvard Business School Background Note 396-400, May 1996.
  • 15 Sep 2020
  • Video

Competing in the Age of AI and Digital Transformation

  • December 1998 (Revised January 1999)
  • Case

Carver Consulting Co.

By: William J. Bruns Jr.
The managing partner of a relatively new consulting firm is concerned because training costs at the firm's new training center are higher than expected. Analysis of actual costs compared to those expected is required. In addition, he is considering capitalizing some... View Details
Keywords: Cost Management; Training; Management Systems; Consulting Industry
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Bruns, William J., Jr. "Carver Consulting Co." Harvard Business School Case 199-006, December 1998. (Revised January 1999.)
  • March 2016
  • Case

Preparing a Concession Bid at TAV Airports Holding

By: C. Fritz Foley and Çiğdem Çelik
In 2013, TAV Airports Holding prepared a bid for the concession to build and operate the third Istanbul airport. This process involved input from various parts of the firm with operating and financial expertise. Burcu Geriş, the CFO of TAV Airports Holding, and her... View Details
Keywords: Project Finance; Infrastructure Development; Equity Cash Flows; Capital Budgeting; Valuation; Financial Management; Financing and Loans; Turkey
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Foley, C. Fritz, and Çiğdem Çelik. "Preparing a Concession Bid at TAV Airports Holding." Harvard Business School Case 216-054, March 2016.
  • 2014
  • Report

Bridge the Gap: Rebuilding America's Middle Skills

By: Joseph B. Fuller, Jennifer Burrowes, Manjari Raman, Dan Restuccia and Alexis Young
The market for middle-skills jobs—those that require more education and training than a high school diploma but less than a four-year college degree—is consistently failing to clear. That failure is inflicting a grievous cost on the competitiveness of American firms... View Details
Keywords: Business or Company Management; Human Capital; Education; Competency and Skills; Macroeconomics; United States
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Fuller, Joseph B., Jennifer Burrowes, Manjari Raman, Dan Restuccia, and Alexis Young. "Bridge the Gap: Rebuilding America's Middle Skills." Report, U.S. Competitiveness Project, Harvard Business School, November 2014. (This report was authored jointly by Accenture, Burning Glass Technologies, and Harvard Business School.)
  • September 2010 (Revised August 2011)
  • Background Note

Pricing, Profits, and Customer Value

By: Frank V. Cespedes, Benson P. Shapiro and Elliot B. Ross
This note discusses how some firms (start-ups and established companies) maximize customer value and profits via their pricing processes. It is aimed at companies that compete on the basis of performance initiatives rather than absolute cost advantages and low price.... View Details
Keywords: Customer Focus and Relationships; Customer Value and Value Chain; Cost; Price; Profit; Performance Effectiveness; Sales; Competitive Strategy
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Cespedes, Frank V., Benson P. Shapiro, and Elliot B. Ross. "Pricing, Profits, and Customer Value." Harvard Business School Background Note 811-016, September 2010. (Revised August 2011.)
  • April 1988 (Revised March 1991)
  • Case

Tektronix: Portable Instruments Division (A)

Tektronix's Portable Instruments Division has recently converted to a JIT production process. The existing cost system was designed for conventional manufacturing and is obsolete. The case describes the new material-burdening system the firm implemented. This system... View Details
Keywords: Cost Accounting; Production; Management Systems; Manufacturing Industry
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Cooper, Robin. "Tektronix: Portable Instruments Division (A)." Harvard Business School Case 188-142, April 1988. (Revised March 1991.)
  • 08 Sep 2010
  • News

Proposed Obama tax cuts aren't enough for companies to start hiring again

  • 13 Jun 2011
  • News

Why American Management Rules the World

  • 09 Feb 2017
  • News

Black Business Leaders Series: Putting Diversity to Work

    Bridging Present Capabilities and Future Success: Organizational Ambidexterity

    IESE presentation - 21 September 2014 - Madrid

    Large, incumbent firms are often handicapped by their inability to explore new opportunities. Great firms, on the other hand, are able to overcome the tension between present and future success by exploiting and... View Details
    • Research Summary

    Dissertation: "Essays in International Non-market Strategy and the Political Economy of Environmental Regulation"

    My dissertation is part of a research agenda intended to advance our understanding of the interaction between companies and non-market actors (e.g. regulators) in an international context. The empirical setting of my analysis is the European Union Emissions Trading... View Details

    • Research Summary

    Institutions and Corporate Lobbying

    “Institutions and Make-or-Buy Decision of Lobbying: The Role of Sociopolitical Legitimacy on Foreign MNEs’ Lobbying Internalization”

    In this study, I examine how legitimacy comes into play in foreign MNEs’ make-or-buy decisions... View Details

    Keywords: Institutions; Make V. Buy; Lobbying; Legitimacy; Corruption; Culture; Multinational Enterprise; United States
    • 09 Jun 2015
    • First Look

    First Look: June 9, 2015

    https://www.hbs.edu/faculty/Pages/item.aspx?num=49214   Working Papers Lifting the Veil: The Benefits of Cost Transparency By: Mohan, Bhavya, Ryan W. Buell, and Leslie K. John Abstract— A firm's costs are typically tightly guarded secrets. However, across a field study... View Details
    Keywords: Sean Silverthorne
    • 17 Sep 2007
    • Working Paper Summaries

    Evidence on the Effects of Unverifiable Fair-Value Accounting

    Keywords: by Karthik Ramanna & Ross L. Watts
    • 25 May 2007
    • Working Paper Summaries

    Self-Regulatory Institutions for Solving Environmental Problems: Perspectives and Contributions from the Management Literature

    Keywords: by Andrew King & Michael W. Toffel
    • February 2024
    • Supplement

    JTC: Stronger Together with Shared Ownership: What JTC Did and Its Impact

    By: Ethan Bernstein
    Nigel Le Quesne, CEO of Jersey-based financial services firm JTC, firmly believed that "shared ownership" was at the heart of his company’s successful track record. The firm had seen its revenues, profits, and number of clients and staff grow steadily throughout its... View Details
    Keywords: Employee Stock Ownership Plan; Leadership Style; Organizational Culture; Going Public; Employee Ownership; Financial Services Industry
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    Bernstein, Ethan. "JTC: Stronger Together with Shared Ownership: What JTC Did and Its Impact." Harvard Business School Multimedia/Video Supplement 424-707, February 2024.
    • April 2024 (Revised August 2024)
    • Case

    The Engine

    By: Joshua Lev Krieger, Jim Matheson, Fiona Murray and Nicholas Christman
    The Engine, a venture capital firm founded by MIT to fill a gap in the technology funding landscape by commercializing breakthrough science and technology. Led by managing partner and CEO Katie Rae, the Engine's unique approach involved an unusually longer fund life,... View Details
    Keywords: Growth and Development Strategy; Mission and Purpose; Venture Capital; Business Startups; Entrepreneurial Finance; Financial Services Industry
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    Krieger, Joshua Lev, Jim Matheson, Fiona Murray, and Nicholas Christman. "The Engine." Harvard Business School Case 824-147, April 2024. (Revised August 2024.)
    • September–October 2018
    • Article

    The Paradox of Responsive Authoritarianism: How Civic Activism Spurs Environmental Penalties in China

    By: Christopher Marquis and Yanhua Bird
    Recognizing the need to better understand institutional change processes in authoritarian states, which play an increasingly prominent role in the world economy, we examine the efficacy of civic activism aimed at spurring governmental action concerning the... View Details
    Keywords: Civic Activism; Authoritarianism; Regulation; Corporate Sustainability; Environmental Sustainability; Government and Politics; Business and Government Relations; Social Issues; Change; China
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    Marquis, Christopher, and Yanhua Bird. "The Paradox of Responsive Authoritarianism: How Civic Activism Spurs Environmental Penalties in China." Organization Science 29, no. 5 (September–October 2018): 948–968.
    • March 2011 (Revised February 2012)
    • Case

    Innovation and Growth at Actelion Ltd.

    By: Gary P. Pisano, Daniela Beyersdorfer and Ruth Dittrich
    In late 2010, Jean-Paul Clozel, CEO of the Swiss biotech pharmaceuticals firm Actelion, looks back on a successful decade. The small venture that he had started with a few of his scientist colleagues in the late 1990s to discover novel medicine in a research-driven... View Details
    Keywords: Business Model; Talent and Talent Management; Innovation and Management; Leadership; Growth and Development Strategy; Product Development; Organizational Culture; Research and Development; Biotechnology Industry; Pharmaceutical Industry; Switzerland
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    Pisano, Gary P., Daniela Beyersdorfer, and Ruth Dittrich. "Innovation and Growth at Actelion Ltd." Harvard Business School Case 611-065, March 2011. (Revised February 2012.)
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