Publications

01 Mar 2015
News

A Boomtown's Echo

have to rely on diesel generators. That is a lot of the same kind of stuff you do in an emerging economy. It’s the same thing you do in a new city in India or China.” Macomber... View Details

Keywords: Oil and Gas Extraction; Mining

01 Dec 2016
News

Research Brief: So Many Sites, So Little Time

and news to social media and video. That stability becomes easier to understand if you take into account that internet use inside most homes is an activity that takes place in little moments of free time... View Details

2021
Article

Consumer Disclosure

By: Tami Kim, Kate Barasz and Leslie John

As technological advances enable consumers to share more information in unprecedented ways, today’s disclosure takes on a variety of new forms, triggering a paradigm shift in what “disclosure” entails. This review introduces two factors to conceptualize consumer... View Details

Keywords: Disclosure; Passive Disclosure; Information; Internet and the Web; Consumer Behavior; Situation or Environment

Read Now

September 2000 (Revised July 2001)
Case

Chapters.ca

By: Michael J. Roberts, Rajiv Lal and Walter J. Salmon

Describes the challenges facing the online site associated with Canada's largest bricks-and-mortar bookseller. Presents a variety of lenses for examining the economic model of the online versus traditional book-selling business, and asks students to identify the... View Details

Keywords: Marketing Strategy; Internet and the Web; Business Model; Entrepreneurship; Product Marketing; Business Strategy; Technological Innovation; Canada

05 Sep 2008
What Do You Think?

Is Case Method Instruction Due for an Overhaul?

response is a revival of the management simulation that became the rage before the emergence of the Internet and nearly unlimited computing and storage power. As a developer... View Details

Keywords: by Jim Heskett; Education

29 Nov 2018
Blog Post

The HBS Community - Student Initiatives

If you were to ask students or alumni what the best thing about Harvard Business School is, they will almost always respond; “the people.” When we started at HBS in the fall of 2017, we found that our... View Details

01 Oct 2000
News

Q & A: Bain & Company's Thomas J. Tierney

that is to look at what has changed at Bain & Company in recent years. Increasingly, our clients are demanding strategic counsel in this critical area. At least two-thirds of them currently engage Bain's services on one or more View Details

Keywords: Peter K. Jacobs; Management, Scientific, and Technical Consulting Services; Professional Services

September 2006 (Revised January 2007)
Background Note

Where to Get Your News and Information: The Digital Disruption

By: Stephen P. Bradley and Nancy Bartlett

What is the response by traditional news and information deliverers (newspapers and television networks) to declining audiences as media consumption moves to the digital medium? Provides a view of the news industry in mid-2006 and discusses the impact of an... View Details

Keywords: News; Media; Emerging Markets; Internet and the Web; Disruption; Perspective; Advertising; Journalism and News Industry

15 Nov 2006
Research & Ideas

Lessons Not Learned About Innovation

isolated—their ideas will never catch on. So pick leaders who not only can communicate inside and outside the organization but who also know how to foster a collaborative culture. In short, there are a lot of specific View Details

Keywords: by Sean Silverthorne

01 Dec 2017
News

@Soldiers Field

entrepreneur Diane Hessan (MBA 1977) concerning her qualitative research on the American electorate. In late September, the HBS Association of Boston hosted a fireside chat with General Electric’s Jeff Immelt (MBA 1982) and HBS professor... View Details

April 29, 2020
Article

The Case for AI Insurance

By: Ram Shankar Siva Kumar and Frank Nagle

When organizations place machine learning systems at the center of their businesses, they introduce the risk of failures that could lead to a data breach, brand damage, property damage, business interruption, and in some cases, bodily harm. Even when companies are... View Details

Keywords: Artificial Intelligence; Machine Learning; Internet and the Web; Safety; Insurance; AI and Machine Learning; Cybersecurity

Register to Read

July 2023
Article

So, Who Likes You? Evidence from a Randomized Field Experiment

By: Ravi Bapna, Edward McFowland III, Probal Mojumder, Jui Ramaprasad and Akhmed Umyarov

With one-third of marriages in the United States beginning online, online dating platforms have become important curators of the modern social fabric. Prior work on online dating has elicited two critical frictions in the heterosexual dating market. Women, governed by... View Details

Keywords: Online Dating; Internet and the Web; Analytics and Data Science; Gender; Emotions; Social and Collaborative Networks

29 Oct 2000
Research & Ideas

The Entrepreneurial Venture: A Conversation

funding. Things have changed with the rise of the Internet and dot-coms; VCs now take a much more proactive role in the business. O'Lear: Since I'm both an entrepreneur and an... View Details

Keywords: by Susan Young

01 Jun 2024
News

The Exchange: Chance Encounters

Assistant Professor Maria Roche and Associate Professor Andy Wu; image by John Ritter Late one day in the fall of 2021, as she was packing up to head home, Assistant Professor Maria Roche bumped into Andy Wu, a colleague in the Strategy Unit whose office is next to... View Details

Keywords: Jen McFarland Flint

January 2001 (Revised June 2001)
Case

COFIDIS

An offspring of French catalog marketer 3 Suisses, and a popular sponsor of Tour de France, Cofidis sells consumer credit over the phone, defying conventional banking with a product policy and a communication strategy that perfectly fits the company's comparative... View Details

Keywords: Marketing Strategy; Internet and the Web; Marketing Communications; Competitive Advantage; Product; Credit; Financial Services Industry; France

Educators

08 Apr 2014
First Look

First Look: April 8

travel reservation systems, payment card systems, marketplaces, rebate services, search engine advertising, and various types of brokers and agencies. Download working paper: http://ssrn.com/abstract=2373671 Search Based Peer Firms:... View Details

Keywords: Sean Silverthorne

September 1999 (Revised April 2000)
Case

drugstore.com

By: Richard L. Nolan

On a clear day in August 1999 in the new headquarters of drugstore.com, against a backdrop of the Blue Angels flying in formation over Lake Washington practicing for their hydroplane Seafare Cup performance, Peter Neupert was pleased with his company's IPO performance.... View Details

Keywords: Business Growth and Maturation; Internet and the Web; Problems and Challenges; Business Startups; Retail Industry

Educators