• Research Summary

Dissertation Summary

From a contractual viewpoint, the employment relations observed in the early 1960s in large unionized manufacturing firms in the U.S. and Japan represented two contrasting cases. Employment relations in the U.S. were based largely on explicit, elaborate, and... View Details

• January 2024
• Supplement

Buurtzorg

By: Ethan Bernstein and Tatiana Sandino

As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg’s 10,000 nurses across 950 neighborhood nursing teams in the Netherlands were empowered to manage themselves, both in... View Details

Keywords: Organizational Design; Management Style; Business Model; Knowledge Dissemination; Learning; Organizational Culture; Health Industry; Netherlands

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Bernstein, Ethan, and Tatiana Sandino. "Buurtzorg." Harvard Business School Multimedia/Video Supplement 424-705, January 2024.

• 04 Jul 2005
• What Do You Think?

How Can Business Schools Be Made More Relevant?

"professional" models? Or will it increasingly be achieved in the institutions created and run by large business enterprises to train not only their own employees but those of other organizations as well? What do you think? View Details

Keywords: by James Heskett

• 29 Oct 2006
• Research & Ideas

The History and Influence of Andy Grove

so interested in strategy and the intricacies of running a business? A: Grove made the transition from technologist to technologist/manager because he had no choice. When Intel was founded in July of 1968, he was employee number three.... View Details

Keywords: by Sean Silverthorne; Computer

• 06 Jun 2008
• What Do You Think?

Why Don’t Managers Think Deeply?

of employee time" for it. Edward Hare proposes that organizations might "understand who their deep thinkers are and then make absolutely certain that they're in a position to take advantage of their rather unique... View Details

Keywords: by Jim Heskett

• 14 Feb 2017
• Research & Ideas

A Strategy For Steady Leadership in an Unsteady World

Listening only to information sources and opinions that reinforce their own views carries great risk of missing alternate points of view. Instead, leaders need to tap into myriad sources covering the full spectrum of viewpoints by engaging directly with their customers... View Details

Keywords: by Bill George

• Web

US Business Immigration Overview - Alumni

This can include the internet version of the required newspaper advertisement. Participation in on-campus recruiting events ( HBS campus presentations and/or interviews ) Posting with trade or professional organizations Having an established View Details

• 13 Apr 2021
• Book

How Inclusive Managers Create Glass-Shattering Organizations

others’ views and insights. Superficial recognition that doesn’t allow women to fully contribute won’t placate employees who feel their voices are unheard. Indeed, lip service can be all the more frustrating, as expressed by one woman... View Details

Keywords: by Kristen Senz

• July 2005 (Revised September 2016)
• Case

24 Hour Fitness (A): The Rise, 1983–2004

By: John R. Wells, Elizabeth A. Raabe and Gabriel Ellsworth

In October 2004, Mark S. Mastrov, CEO of 24 Hour Fitness, reflected on how far his company had come in just over 20 years. From humble beginnings in 1983 in San Leandro, California, 24 Hour Fitness had grown to become the largest privately-owned health-club chain in... View Details

Keywords: 24 Hour Fitness; Mark Mastrov; Health Clubs; Fitness; Gyms; Chain; Weight Loss; Exercise; Personal Training; Retention; Sales Force Compensation; Incentive Systems; Buildings and Facilities; Business Growth and Maturation; Business Model; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Private Equity; Revenue; Geographic Scope; Multinational Firms and Management; Nutrition; Business History; Employees; Recruitment; Selection and Staffing; Human Capital; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Marketing; Operations; Service Operations; Private Ownership; Problems and Challenges; Sales; Salesforce Management; Sports; Strategy; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Segmentation; Information Technology; Internet; Technology Platform; Web; Web Sites; Capital Structure; Performance; Organizational Structure; Organizational Culture; Health Industry; United States; California; San Francisco

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Wells, John R., Elizabeth A. Raabe, and Gabriel Ellsworth. "24 Hour Fitness (A): The Rise, 1983–2004." Harvard Business School Case 706-404, July 2005. (Revised September 2016.)

• 01 May 2017
• Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

executives also know good employees will opt to work for organizations that invest in the resources the staff needs to accomplish that task. “The more you want to be customer-focused in a highly competitive environment,” Simons says, “the... View Details

Keywords: by Dina Gerdeman

• Research Summary

The New Social Contract: Contractors, Firms, and Agencies

The emergence of a 'new social contract' linking employees and organizations - perhaps most notable for the absence of a promise of lifelong job security - has been widely remarked. A related trend, less noted but potentially important, has been the emergence of a... View Details

• Web

Launching Tech Ventures | HBS Online

chances of raising capital Get an insider view into the venture capital (VC) process Develop an awareness of the systemic biases and ethical considerations in the startup ecosystem Who Will Benefit Founder Startup Employee Investor... View Details