Employees - Publications - Faculty & Research

09 Dec 2013
Research & Ideas

Cultural Disharmony Undermines Workplace Creativity

better." As Chua has shown in previous research, awareness of our own cultural biases and assumptions can go a long way toward improving creativity in multicultural situations. He speculates that managers could decrease the effects of ambient cultural disharmony by... View Details

Keywords: by Michael Blanding

04 Jul 2005
What Do You Think?

How Can Business Schools Be Made More Relevant?

"professional" models? Or will it increasingly be achieved in the institutions created and run by large business enterprises to train not only their own employees but those of other organizations as well? What do you think? View Details

Keywords: by James Heskett

29 Oct 2006
Research & Ideas

The History and Influence of Andy Grove

so interested in strategy and the intricacies of running a business? A: Grove made the transition from technologist to technologist/manager because he had no choice. When Intel was founded in July of 1968, he was employee number three.... View Details

Keywords: by Sean Silverthorne; Computer

14 Feb 2017
Research & Ideas

A Strategy For Steady Leadership in an Unsteady World

Listening only to information sources and opinions that reinforce their own views carries great risk of missing alternate points of view. Instead, leaders need to tap into myriad sources covering the full spectrum of viewpoints by engaging directly with their customers... View Details

Keywords: by Bill George

01 Sep 2023
News

The Exchange: Where Ethics Meet Economics

my research on platforms, including Airbnb, Facebook, Instagram, Yelp, and Wayfair. There are lots of exciting opportunities beyond platforms as well. For example, one company recently found that increasing pay for lower-wage employees... View Details

Keywords: Jen McFarland Flint; Data Processing, Hosting, and Related Services; Information

04 May 2011
Research & Ideas

Is Web Surfing Distracting Your Workers?

such as cutting access to the Internet, companies should enact policies that minimize the distraction on employees. "There are many companies that are prohibiting the private Internet use during official hours," says Piovesan. "It means View Details

Keywords: by Michael Blanding

01 Mar 2024
News

Giving All Stakeholders a Voice

decentralized autonomous organizations (DAOs). Founders, investors, and developers all have a say in governing the company. “Suddenly, you’re bootstrapping the fundraising, development, and user base all at once. The users then contribute to marketing and sales,” Wu... View Details

Keywords: April White

05 Sep 2018
Research & Ideas

The Hidden Benefit of Giving Back to Open Source Software

employees on company time to make updates and edits to the software for community use that could be used by competitors? New research by Assistant Professor Frank Nagle, a member of the Strategy Unit at Harvard Business School, shows that... View Details

Keywords: by Kristen Senz; Computer

02 Oct 2017
What Do You Think?

Do Bitcoin and Digital Currency Have a Future?

labeled the leading digital currency, Bitcoin, a “fraud,” likening it to the 17th century tulip bulb mania and adding that he would fire any employee caught trading it. But on October 2, the Wall Street Journal reported that rival Goldman... View Details

Keywords: by James L. Heskett; Financial Services

May 2016
Case

The Inexorable Rise of Walmart? 1988—2016

By: John R. Wells and Gabriel Ellsworth

In October 2015, Walmart surprised investors by announcing that it expected flat sales growth for 2015 and growth of only 3% to 4% over the coming three years. Profits would also fall due to significant investments in people and technology. The company’s stock price... View Details

Keywords: Asda; Costco; David Glass; Convenience Stores; Discount Retailing; Dollar Stores; Doug McMillon; E-commerce; Online Retail; General Merchandise; Grocery; Lee Scott; Mike Duke; Multichannel Retailing; Omnichannel; Neighborhood Market; Sam Walton; Sam's Club; Store Formats; Supercenter; Supermarket; Warehouse Clubs; Merchandising; Walmart; Wal-Mart; Globalized Firms and Management; Competitive Strategy; Corporate Strategy; Growth and Development Strategy; Business Units; Business Divisions; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Film Entertainment; Television Entertainment; Banks and Banking; Price; Profit; Revenue; Food; Global Range; Cross-Cultural and Cross-Border Issues; Global Strategy; Business History; Compensation and Benefits; Employees; Human Capital; Labor Unions; Wages; Business or Company Management; Goals and Objectives; Management Succession; Brands and Branding; Product Positioning; Distribution; Supply Chain; Supply Chain Management; Public Ownership; Problems and Challenges; Labor and Management Relations; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Diversification; Expansion; Segmentation; Information Technology; Internet; Mobile Technology; Online Technology; Web; Web Sites; Retail Industry; Food and Beverage Industry; Distribution Industry; Banking Industry; United States; Arkansas; Bentonville

Citation

Educators

Purchase

01 May 2017
Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

executives also know good employees will opt to work for organizations that invest in the resources the staff needs to accomplish that task. “The more you want to be customer-focused in a highly competitive environment,” Simons says, “the... View Details

Keywords: by Dina Gerdeman

31 Jul 2017
HBS Case

It’s Hard to Fix the Family Business Without Offending the Family

Le is grappling with a host of operational challenges at Pho Hoa that include poor service and variable food delivery times for the menu’s wide array of 150 items. While his father has stepped aside, Tam’s uncle continues to manage the restaurant’s View Details

Keywords: by Julia Hanna; Food & Beverage

March 2010 (Revised June 2010)
Case

Malden Mills (A) (Abridged)

By: Nitin Nohria and Thomas R. Piper

CEO Aaron Feuerstein of Malden Mills decided to pay idled workers after a massive fire at his mill in 1995. Focuses on the decisions made post-fire and the rebuilding process and eventual bankruptcy of the company. Also outlines creditors' struggle to decide whether to... View Details

Keywords: Insolvency and Bankruptcy; Financing and Loans; Employees; Leadership; Crisis Management; Social Issues; Manufacturing Industry; Massachusetts

Citation

Educators

Purchase

10 Sep 2001
Research & Ideas

Do You Have Change Fatigue?

get heard. Unclear intent is another problem. A change effort at Xerox foundered amid mutual recrimination and finger-pointing when an economic downturn revealed a lack of clarity about who was really in charge. Change leaders must explain the particular initiative... View Details

Keywords: by Nick Morgan

Research Summary

The New Social Contract: Contractors, Firms, and Agencies

The emergence of a 'new social contract' linking employees and organizations - perhaps most notable for the absence of a promise of lifelong job security - has been widely remarked. A related trend, less noted but potentially important, has been the emergence of a... View Details

30 Jun 2022
News

Scaling Hope

in the average company in America, 25 percent of employees are directly dealing with addiction; 9 percent have an addiction problem themselves and 16 percent have a dependent or immediate family member with the problem,” D’Antonio says.... View Details

05 May 2011
What Do You Think?

How Ethical Can We Be?

borrows. Why should this matter to us? Employees tell us in one way or another that the single most important characteristic of their job is "a boss who's fair," who hires, promotes, and recognizes the right people. Nearly all... View Details

Keywords: by Jim Heskett

10 Mar 2020
Research & Ideas

The Little Understood Problem Confronting Diverse Workplaces

Knitting together a workforce with diverse backgrounds, cultures, and other demographic differences is challenging even for experienced managers, who must socialize those employees into the organization and also help them form new work... View Details

Keywords: by Julia Hanna

Web

Online Business Courses for Organizations | HBS Online

Subjects Why Us Learning Model Programs Request Info Harvard Business School Online offers certificate and credential programs that help your employees master essential business concepts. Whether you represent a large multinational... View Details

18 Dec 2006
Lessons from the Classroom

Grooming Next-Generation Leaders

use the right approach at the right time and change as the situation demands is going to be tough. Not everybody can do it. That's going to distinguish the true leaders from people who are capable but not leaders." Targeting Talent View Details

Keywords: by Martha Lagace

Publications