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  • 28 Jan 2013
  • Research & Ideas

Helping Yelp Create More Accurate Reviews

to consumers—and fairer to the businesses they review. “What this does is reduce the noise. We're trying to extract more information from the reviews.” Michael Luca, an assistant professor at Harvard View Details
Keywords: by Kim Girard; Food & Beverage
  • 16 Aug 2017
  • Research & Ideas

Researchers Use Google Street View to See the Future of Cities

You can see the subtle changes when a neighborhood is on its way up—streets get cleaner, building facades improve, new businesses start moving in. Across an entire city, however, it’s harder to track such changes, to understand in real... View Details
Keywords: by Michael Blanding; Real Estate
  • 06 Sep 2011
  • Research & Ideas

The Power of Leadership Groups for Staying on Track

Author's Note: Why Leaders Lose Their Way, my article in the June 6, 2011, edition of Harvard Business School Working Knowledge, generated a large number of very thoughtful and profound comments. The following article proposes an antidote... View Details
Keywords: by Bill George
  • 13 Feb 2006
  • Research & Ideas

The Hidden Market for Babies

area of scientific inquiry, but also one that has been mired thus far in political controversy. I want to look at how different countries are dealing with this science and what kinds of regulatory regimes they are establishing around it. And I eventually want to figure... View Details
Keywords: by Manda Salls; Biotechnology; Health; Technology
  • 06 Aug 2018
  • Research & Ideas

Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels

Management Practice in Business Administration at Harvard Business School, who recently published a paper on the topic of technology commoditization in MIT Sloan Management Review. According to Shih,... View Details
Keywords: by Sean Silverthorne; Manufacturing; Electronics
  • 05 May 2015
  • First Look

First Look: May 5

multiple needs not only possible, but profitable. We conclude by emphasizing the role of business schools in socializing business leaders and how these schools, by incorporating a more stakeholder-centric... View Details
Keywords: Carmen Nobel
  • 28 May 2013
  • Research & Ideas

Can LEGO Snap Together a Future in Asia?

where top execs tested whether the current business model was robust enough for the challenges lying ahead. While LEGO has sold toys in Asia for three decades, there is serious potential to improve market... View Details
Keywords: by Kim Girard; Entertainment & Recreation
  • 05 Feb 2001
  • Research & Ideas

The Ten Deadly Mistakes of Wanna-Dots

as a reward for his years of loyal service. (Never mind that he has no Internet business experience; he surfs the Web, doesn't he?) Find the simplest, least-demanding thing you can do on the Web. Go for copyware that looks like what... View Details
Keywords: by Rosabeth Moss Kanter
  • 20 Mar 2017
  • Book

Why Companies Are Placing Users at the Core of Their Innovation Strategies

to work for me. The research shows you don’t have to hire all the smart people to have innovation. It allows the outside world to help with innovation and causes companies to excel in other dimensions. Previously, you relied on R&D for success. Now you have to be... View Details
Keywords: by Dina Gerdeman
  • 21 Mar 2011
  • Research & Ideas

Are We Thinking Too Little, or Too Much?

The most captivating item in Michael Norton's office is a Star Wars The Force Trainer, a toy that allows would-be Jedi warriors to levitate a Ping-Pong ball within a tube using only the power of focused thinking. Norton, a marketing professor at Harvard View Details
Keywords: by Carmen Nobel
  • 11 Apr 2000
  • Research & Ideas

Financial Services 24/7

brave new world. The transformation ignited by the Internet is creating a new paradigm in the financial services industry, characterized by surprising business structures. "The competitive landscape is changing dramatically," says Dwight... View Details
Keywords: by Susan Young
  • November 2004 (Revised September 2019)
  • Background Note

The U.S. Health Club Industry in 2004

By: John R. Wells, Gabriel Ellsworth and Benjamin Weinstock
In 2004, the $16.8 billion U.S. health club industry continued its strong record of growth. There were almost 27,000 health clubs in the United States, up from 6,700 two decades earlier, and these clubs claimed 41 million members, over 14% of the U.S. population.... View Details
Keywords: Health Clubs; Fitness; Gyms; Chain; Weight Loss; Obesity; Exercise; Personal Training; Bally Total Fitness; 24 Hour Fitness; YMCA; Gold's Gym; Curves; Franchise; Franchising; Subscription; Promotional Sales; Promotions; Fixed Costs; Body; Accrual Accounting; Revenue Recognition; Buildings and Facilities; Business Growth and Maturation; Business Model; For-Profit Firms; Trends; Customers; Demographics; Age; Income; Private Equity; Financing and Loans; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Health; Nutrition; Business History; Employees; Retention; Human Capital; Working Conditions; Contracts; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Markets; Demand and Consumers; Supply and Industry; Industry Growth; Industry Structures; Operations; Service Operations; Franchise Ownership; Private Ownership; Public Ownership; Problems and Challenges; Sales; Salesforce Management; Situation or Environment; Opportunities; Nonprofit Organizations; Welfare; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Consolidation; Corporate Strategy; Customization and Personalization; Expansion; Segmentation; Hardware; Health Industry; United States
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Wells, John R., Gabriel Ellsworth, and Benjamin Weinstock. "The U.S. Health Club Industry in 2004." Harvard Business School Background Note 705-445, November 2004. (Revised September 2019.)
  • 14 Sep 2016
  • Research & Ideas

Web Surfers Have a Schedule and Stick to It

Harvard Business School; and Jeffrey Prince, Indiana University. The study notes, for example: We devote a more or less fixed amount of time online each week. We don’t allocate more time when something new comes along; instead, we shift... View Details
Keywords: by Julia Hanna; Retail; Web Services
  • 06 Aug 2014
  • Research & Ideas

Climbing Down from the Ivory Tower

creating the final versions. Some companies even base their business model on co-production; Build-a-Bear stores allow consumers to create personalized teddy bears. "With the growth of customizable... View Details
Keywords: by Carmen Nobel; Education; Health
  • 14 Apr 2009
  • First Look

First Look: April 14, 2009

Competition Between Differentiated Products with Demand for More Than One Variety Author: Andrei Hagiu Abstract We analyze the existence of pure strategy symmetric price equilibria in a generalized version of Salop's (1979) circular model... View Details
Keywords: Martha Lagace
  • 24 Oct 2012
  • Research & Ideas

Want People to Save More? Send a Text

that if she lost her job, she couldn't pay her children's school fees or pay for a doctor," says Pomeranz, an assistant professor in entrepreneurial management at Harvard Business School. “How can we understand what projects work to... View Details
Keywords: by Kim Girard
  • 16 Jul 2008
  • Op-Ed

What Should Employers Do about Health Care?

Quality, defined in terms of outcomes, is the secret to success in health care. Second, high-value care is delivered by integrated practice units including all the needed specialties that care for the patient's medical condition over the full cycle of care, not the... View Details
Keywords: by Michael E. Porter, Elizabeth O. Teisberg & Scott Wallace; Health
  • 30 Sep 2014
  • First Look

First Look: September 30

Governance Codes in Context: How States, Markets, and Civil Society Shape Adherence to Global Labor Standards By: Toffel, Michael W., Jodi L. Short, and Melissa Ouellet Abstract—Transnational business regulation is increasingly... View Details
Keywords: Sean Silverthorne
  • 23 Mar 2015
  • Research & Ideas

It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers

attract desirable customers. "On the face of it, price coherence seems good for consumers because they get a benefit for choosing the intermediary, and they pay no additional fee," says Benjamin G. Edelman, an associate professor at Harvard View Details
Keywords: by Carmen Nobel; Retail; Air Transportation; Food & Beverage; Entertainment & Recreation
  • 19 Jul 2010
  • Research & Ideas

How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem

United States," Ton points out, "the norm is only seven hours, and the difference shows." For example, Mercadona cross-trains employees so their productivity is not tied to store traffic. Cleaners can work the cash registers during View Details
Keywords: by Julia Hanna; Retail; Food & Beverage
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