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  • 2019
  • Chapter

A Claim to Own Productive Property

By: Nien-hê Hsieh
BOOK ABSTRACT: The status of economic liberties remains a serious lacuna in the theory and practice of human rights. Should a minimally just society protect the freedoms to sell, save, profit, and invest? Is being prohibited to run a business a human rights violation?... View Details
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  • October 2016
  • Case

Triangulate: Stay, Pivot or Exit?

By: Thomas Eisenmann, Shikhar Ghosh and Christopher Payton
Sunil Nagaraj, Triangulate's founder had spent a few years trying to launch a dating application that matched users based on their behavior on social media. Based on input from advisors, the company changed its focus from a B2B site to a B2C dating site with a unique... View Details
Keywords: Early Stage; Pivot; Two Sided Markets; Business Model; Business Exit or Shutdown; Product Launch; Venture Capital; Failure; Internet and the Web; Entrepreneurship; Information Technology; Social and Collaborative Networks; United States; North America
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  • Article

Team Scaffolds: How Mesolevel Team Structures Enable Role-based Coordination in Temporary Groups

By: Melissa A. Valentine and Amy C. Edmondson
This paper shows how mesolevel structures support effective coordination in temporary groups. Prior research on coordination in temporary groups describes how roles encode individual responsibilities so that coordination between relative strangers is possible. We... View Details
Keywords: Groups and Teams; Health Care and Treatment; Cooperation; Health Industry
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  • September–October 2013
  • Article

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

By: Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased outsourcing.... View Details
Keywords: Job Cuts and Outsourcing; Medical Specialties; Health Care and Treatment; Customer Focus and Relationships; Learning; Customer Satisfaction; Health Industry
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  • 2011
  • Working Paper

From Single Deals to Negotiation Campaigns

By: David A Lax and James K. Sebenius
Negotiation scholars typically take the individual deal, or a few linked deals, as the unit of analysis. While analyzing one deal requires a familiar conceptual framework, doing the same for a broader "negotiation campaign" calls for a different focus and set of... View Details
Keywords: Negotiation Deal; Framework; Business Subsidiaries; Agreements and Arrangements; Mergers and Acquisitions; Information Management; Finance; Business and Shareholder Relations; Corporate Governance; Business and Government Relations; Governing Rules, Regulations, and Reforms; Cross-Cultural and Cross-Border Issues
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    The Challenge of Maintaining Passion for Work over Time: A Daily Perspective on Passion and Emotional Exhaustion

    Passion for work is highly coveted, but many employees report struggling to maintain their passion over time. In the current research, we explain the challenge of pursuing passion by conceptualizing passion as an attribute with temporal variation. Viewed through... View Details
    • 07 May 2012
    • Research & Ideas

    The Art of Haggling

    present opportunity for mutual gain. But while Wheeler supports the interest-based approach, he cautions that the approach has its limits. "It's unrealistic to imagine that pies can be infinitely expanded," he says. "At... View Details
    Keywords: by Katie Johnston
    • 15 Sep 2022
    • Blog Post

    6 Things to Know About Sustainability at HBS

    the understanding of environmental challenges confronting business leaders today. The BEI supports incoming MBA students pursuing careers and developing new companies at the intersection of business and the environment through programming... View Details
    • 01 Jan 2015
    • Working Paper Summaries

    Lobbying Behavior of Governmental Entities: Evidence from Public Pension Accounting Rules

    Keywords: by Abigail M. Allen & Reining Petacchi
    • January 2025
    • Supplement

    Negotiating with Data: Analytics FC (B)

    By: Jillian Jordan and Livia Alfonsi
    Analytics FC was a UK-based sports consultancy that focused on international football (soccer), leveraging cutting-edge data-analytic techniques to support clubs, federations, and players. In 2022, Alex Greenwood, an elite female defender, approached the company for... View Details
    Keywords: Negotiation Preparation; Gender; Analytics and Data Science; Reputation; Value Creation; Consulting Industry; Sports Industry; Europe; United Kingdom
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    • September 2024
    • Case

    Topaz: Navigating Governance, Legacy, and Change

    By: Christina R. Wing and Carla Larangeira
    Since its founding in 2011, the Garza Sada brothers and their father positioned Topaz among leading family offices in Monterrey, Mexico, with several assets under management. Topaz aspired to have a transformative impact across multiple Mexican industries. An industry... View Details
    Keywords: Business Conglomerates; Family Business; Governing and Advisory Boards; Managerial Roles; Management Succession; Family Ownership; Corporate Governance; Organizational Structure; Adoption; Financial Services Industry; Real Estate Industry; Education Industry; Energy Industry; Latin America; Mexico
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    • May 2024 (Revised February 2025)
    • Case

    Choosing the Course of Passion: Brooke Boyarsky Pratt at knownwell

    By: Jon M. Jachimowicz and Alexis Lefort
    Brooke Boyarsky Pratt (HBS ’13) enjoyed considerable success in her early career, quickly climbing the ranks to associate partner at McKinsey, and later becoming an executive vice president at Berkadia, a Berkshire Hathaway portfolio company. Throughout these years,... View Details
    Keywords: Passion; Career; Career Planning; Purpose; Personal Development and Career; Mission and Purpose; Identity; Business Startups; Health Care and Treatment; Health Disorders; Growth and Development Strategy; Market Entry and Exit; Health Industry; United States
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    • 2024
    • Report

    The Eco-Digital EraTM: The Dual Transition to a Sustainable and Digital Economy

    By: Suraj Srinivasan, Andy Feinstein, Amol Khadikar, Jiani Zhang, Noémie Lauer, Hiral Shah, Sally Epstein, Jerome Buvat and Vaishnavee Ananth
    Since the proliferation of smartphones and social media in the late 2000s, digital has captured an increasingly large portion of the economy. In this Capgemini Research Institute report, The Eco-Digital EraTM: The dual transition to a sustainable and... View Details
    Keywords: Technology Adoption; Digital Transformation; Environmental Sustainability; Trends
    Related
    • June 2021
    • Case

    HelloSelf: Launch

    By: John R. Wells and Benjamin Weinstock
    In April 2021, Charles Wells, founder and CEO of HelloSelf was reflecting on the company’s progress since it launched two years earlier. HelloSelf’s goal was to help the mentally ill recover and those who were mentally fit to stay well and feel even better. To do this,... View Details
    Keywords: Mental Health; Health Care and Treatment; Internet and the Web; Growth and Development Strategy; Great Britain
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    • April 2021
    • Background Note

    HEAD vs. LEAD: Disruptions Originating at the High- vs. Low-End of the Market

    By: Elie Ofek, Olivier Toubia and Didier Toubia
    Twenty five years after it was initially proposed, Clay Christensen’s theory of disruptive innovation continues to be a major reference for entrepreneurs, corporate innovators, and investors. However, the term “disruptive innovation” is often used in ways and contexts... View Details
    Keywords: Market Entry; New Product Management; Targeting; Disruptive Innovation; Market Entry and Exit; Entrepreneurship; Product; Management; Innovation Strategy; Technology
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    • August 2020
    • Article

    Does Spending Money on Others Promote Happiness? A Registered Replication Report

    By: Lara B. Aknin, Elizabeth W. Dunn, Jason Proulx, Iris Lok and Michael I. Norton
    Research indicates that spending money on others—prosocial spending—leads to greater happiness than spending money on oneself (e.g., Dunn, Aknin, & Norton, 2008, 2014). These findings have received widespread attention because they offer insight into why people engage... View Details
    Keywords: Prosocial Spending; Generosity; Well-being; Replication; Happiness; Behavior; Spending
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    • 2018
    • Working Paper

    Show or Tell? Improving Agent Decision Making in a Tanzanian Mobile Money Field Experiment

    By: Jason Acimovic, Chris Parker, David F. Drake and Karthik Balasubramanian
    When workers make operational decisions, the firm's global knowledge and the workers’ domain-specific knowledge complement each other. Oftentimes workers have the final decision-making power. Two key decisions a firm makes when designing systems to support these... View Details
    Keywords: Employees; Decision Making; Training; Performance Improvement; Money; Mobile Technology; Developing Countries and Economies; Financial Services Industry
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    • 2017
    • Working Paper

    Digital Agility: The Impact of Software Portfolio Architecture on IT System Evolution

    By: Alan MacCormack, Robert Lagerström, Martin Mocker and Carliss Y. Baldwin
    The modern industrial firm increasingly relies on software to support its competitive position. However, the uncertain and dynamic nature of today’s global marketplace dictates that this software be continually evolved and adapted to meet new business challenges. This... View Details
    Keywords: Information Systems; Software; Architecture; Modularity; Agility; Coupling; Applications and Software; Design; Decisions; Performance
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      Waze Connected Citizens Program

      Di-Ann Eisnor, Director of Growth at Waze, founded the company’s Connected Citizens Program (CCP), a data-sharing partnership that provided officials with traffic incident and congestion data in exchange for data on anticipated road closures, re-routing, etc.... View Details
      • 16 May 2023
      • Blog Post

      Celebrating Asian American and Pacific Islander Heritage Month at HBS (part 2)

      true to myself and encourage others to stay true to themselves. We should accept who we are and make joint efforts to build Asian representation and supportive communities. My generation might not have a super strong and confident Asian... View Details