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  • January 1998
  • Case

Connecticut Spring and Stamping Corporation (B)

By: H. Kent Bowen, Massimo Russo and Steven J. Spear
Connecticut Spring and Stamping Corp. (CSSC), a 50-year-old spring manufacturing and metal stamping firm, is experiencing slow sales growth and feeling the impact of global competition. The company has over 800 customers but little understanding of those customers'... View Details
Keywords: Globalization; Competency and Skills; Organizational Change and Adaptation; Production; Customer Relationship Management; Quality; Training; Performance Efficiency; Cost Management; Sales; System
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  • 06 Oct 2016
  • HBS Seminar

John Van Reenen, MIT Sloan School of Management

    TransDigm in 2017: The Beginning of the End or The End of the Beginning?

    TransDigm, an incredibly successful yet relatively unknown company, manufactures a wide range of highly engineered aerospace parts utilizing a somewhat controversial strategy. In the 10 years following its IPO in March 2006, its stock price increased by... View Details

      James L. Heskett

      James L. Heskett is UPS Foundation Professor Emeritus at the Harvard Business School and author of his latest book, With From Within: Build Organizational Culture for Competitive... View Details

      • 24 Jan 2005
      • Research & Ideas

      Rethinking Activity-Based Costing

      resource capacity during this period, representing opportunities for savings or growth depending on the company's circumstances. Activity Quantity Unit Time Total Time Used (in minutes) Cost-Driver Rate Cost Assigned Process customers... View Details
      Keywords: by Robert S. Kaplan & Steven R. Anderson
      • Web

      Continuity of Strategic Direction - Institute For Strategy And Competitiveness

      a strategic position involves making the company’s activities more distinctive, strengthening fit, and communicating the strategy better to those customers who should value it—not chasing after “easy” growth opportunities that dilute the... View Details
      • December 2022 (Revised September 2024)
      • Case

      Sword Health

      By: Regina E. Herzlinger, Annelena Lobb and Carin-Isabel Knoop
      Virgilio “V” Bento, CEO of Sword Health—a startup that provided virtual physical therapy to patients in self-insured firms via AI and sensor technology with supervision by a physical therapist with a doctorate—considered how to increase its U.S. market share. To do so,... View Details
      Keywords: Business Growth and Maturation; Competitive Strategy; Health Industry; Technology Industry
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      • 22 Mar 2021
      • Research & Ideas

      How to Learn from the Big Mistake You Almost Make

      about speaking up at work, incidents in which catastrophe is narrowly averted rise to the surface, spurring important growth and systems improvement. “People don't pay enough attention, especially in the business world, to the potential... View Details
      Keywords: by Kristen Senz; Health
      • 01 Sep 2023
      • Blog Post

      Harvard Business School Announces 2023 Goldsmith Fellows

      to working in social enterprise. The 2023 Goldsmith Fellows are: Rehan Adamjee. A joint degree student at HBS and HKS, Rehan recently served as the strategy and growth lead for Vital Pakistan, a 300+ person healthcare organization... View Details
      • Web

      Events & Presentations - Institute For Strategy And Competitiveness

      improvement in health care delivery. Participants gain insights and capabilities to direct the strategic implementation of value-based health care in their organizations. Health Care jan 2020 Value-Based Health Care Delivery: Systems Integration and View Details
      • 13 Mar 2018
      • First Look

      March 13, 2018

      Yanping Liu Abstract—We evaluate manufacturing firms' responses to changes in the real exchange rate (RER) using detailed firm-level data for a large set of countries for the period 2001–2010. We uncover the following stylized facts: In emerging Asia, real... View Details
      Keywords: Sean Silverthorne
      • 09 May 2017
      • First Look

      New Research and Ideas, May 9

      approaches is often flawed. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52604 Turbulence, Firm Decentralization and Growth in Bad Times By: Aghion, Philippe, Nicholas Bloom, Brian Lucking, Raffaella Sadun, and John... View Details
      Keywords: Sean Silverthorne
      • April 1983 (Revised June 2003)
      • Case

      Shouldice Hospital Limited

      By: James L. Heskett
      Various proposals are set forth for expanding the capacity of the hospital. In assessing them, serious consideration has to be given to the culture of the organization and the importance of preserving it in a service delivery system. In addition to issues of capacity... View Details
      Keywords: Expansion; Health Care and Treatment; Performance Capacity; Organizational Culture; Service Delivery; Growth Management; Strategic Planning; Quality; Social Enterprise; Health Industry; Canada
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      • Web

      Career Re-Entry & Flexible Work - Alumni

      ready. Taking a Step Back Even the most ambitious and accomplished of HBS professionals will want, or need, to step back from business commitments to address more personal concerns, such as: Childcare and family growth Elder care and... View Details
      • November 2019
      • Case

      Edita: Making Choices in Uncertain Times

      By: Caroline M. Elkins, Juan Alcácer, Alpana Thapar and Youssef Abdel Aal
      After 15 years of steady growth and expansion, Edita, a leading Egyptian snack producer, faced a series of challenges in the wake of the Arab Spring. In January 2011, the Egyptian Revolution sparked political and economic turmoil that reflected the waves of protest and... View Details
      Keywords: Decision Making; Developing Countries and Economies; Economy; Business or Company Management; Price; Crisis Management; Growth and Development Strategy; Distribution; Risk and Uncertainty; Business Strategy; Expansion; Currency; Food and Beverage Industry; Egypt; Africa; Middle East
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      • April 2024 (Revised December 2024)
      • Case

      Anthropic: Building Safe AI

      By: Shikhar Ghosh and Shweta Bagai
      In late 2024, Anthropic, a leading AI safety and research company, achieved a significant breakthrough with computer use capabilities that allowed AI to interact with computers like humans. Co-founded by former OpenAI employees and known for its generative AI... View Details
      Keywords: AI and Machine Learning; Corporate Accountability; Corporate Social Responsibility and Impact; Business Growth and Maturation; Corporate Strategy; Technology Industry; United States
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      • 20 Dec 2010
      • Research & Ideas

      Panama Canal: Troubled History, Astounding Turnaround

      West Coast headed to eastern ports, with a smaller flow of manufactured goods and agricultural products headed the other way. The canal supercharged the growth of the West Coast (at the expense of Venezuela in oil and the South in timber)... View Details
      Keywords: by Sarah Jane Gilbert; Transportation

        Joseph L. Bower

        JOSEPH L. BOWER, Donald K. David Professor Emeritus, has been a leader in general management at Harvard Business School for 51 years. He also served on the faculty of the Harvard Kennedy School during its first decade.  He has served in many administrative roles... View Details

        Keywords: banking; chemical; electronics; financial services; home appliances; hotels ＆ motels; information technology industry; insurance industry; private equity (LBO funds); retailing
        • 11 Mar 2024
        • Blog Post

        A Day in the Life: Ben Hsieh

        and International Economy (BGIE) – and we are discussing Korea’s growth story. Our discussion centers around whether government intervention helps economic growth and on the impact of the Chaebols, or large... View Details
        • Web

        About - Behavioral Finance & Financial Stability

        in the modern financial system, and on the unprecedented growth of the financial sector prior to the crisis. Harvard researchers have also been among the first to develop comprehensive historical data on the incidence and length of... View Details