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  • Web

Increasing Value in Care Delivery - Health Care

focus of Professor Robert Kaplan’s research and Executive Education teaching. He focuses on two topics: measuring and managing organizational risk and, in a joint project with Michael Porter , measuring the... View Details
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

United States, what were the economic and political advantages of building and managing the canal? A: The Panama Canal provided massive cost savings to intercoastal commerce. Before the Second World War, the vast majority of the cargo... View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • Web

Women at HBS - Alumni

Presentations (video) W50 Summit Photo Gallery HBS Resources Alumni Career & Professional Development – Career management and professional development resources for HBS alumni. Harvard ManageMentor and Spark – From Harvard Business... View Details
  • August 2008
  • Case

The Chubb Corporation in China

By: Li Jin, Michael Shih-ta Chen and Aldo Sesia
The Chubb Corporation, headquartered in the U.S., was the holding company for a number of property and casualty insurance companies which operated in 29 countries. In 1979, the Chinese government, as part of its "reform and open" policy invited a delegation of Chubb... View Details
Keywords: Insurance; Globalized Firms and Management; Growth and Development Strategy; Emerging Markets; Market Entry and Exit; Business and Government Relations; Insurance Industry; China; United States
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  • 21 Sep 2021
  • Office Hours

Readers Ask: How Can I Gain Power and Influence?

seeks to democratize and demystify power. In their new book, Power, for All, Battilana and co-author Tiziana Casciaro, a professor at the Rotman School of Management at the University of Toronto, outline the fundamentals of power and the... View Details
Keywords: by Kristen Senz
  • 20 Jan 2022
  • Op-Ed

3 Steps to Help Companies Rebuild Trust During the Pandemic

business leaders made during the pandemic fractured their relationship with employees, we recommend managers take these three steps to rebuild trust and, ultimately, loyalty: 1. Take responsibility. First, companies need to acknowledge... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 01 Jun 2023
  • News

Cultivating Prosperity in Afghanistan

dilemma while participating in the second semester required course The Entrepreneurial Manager taught by Shikhar Ghosh, the MBA Class of 1961 Professor of Management Practice and the faculty cochair of the... View Details
Keywords: Jennifer Gillespie
  • 16 Dec 2008
  • First Look

First Look: December 16, 2008

individuals in MBA and Executive MBA programs. Our third study developed survey measures of the six implicit voice theories identified in the prior two studies in a new sample of 265 adults with diverse work experience, and examined... View Details
Keywords: Sean Silverthorne
  • Web

Information Technology - Institute For Strategy And Competitiveness

Create standardized templates for medical conditions to improve usability and highlight the information most pertinent to management of a specific condition. Collect structured data , rather than free text, in patient records. Allow easy... View Details
  • 05 Mar 2009
  • What Do You Think?

How Frank or Deceptive Should Leaders Be?

trends present special challenges or pressing needs for greater honesty, candor, and transparency in the future? In discussing management issues, we often conclude that "it all depends." Does that kind of thinking apply here?... View Details
Keywords: by Jim Heskett
  • 23 Sep 2022
  • Research & Ideas

8 Strategies to Sustain Business Innovation

for tailgate redesigns—a response Honda executives and engineers hadn’t anticipated. 5. Keep it simple For McDonald and Bingham, simple practices are key to helping companies manage complexities. Chick-fil-A... View Details
Keywords: by Lane Lambert
  • 13 Oct 2010
  • First Look

First Look: October 13, 2010

delineates how leading firms manage these multiple objectives throughout the entire process of forecasting, sourcing, and onboarding top talent. It also expands on potential misalignments that can arise and tradeoffs firms face in... View Details
Keywords: Sean Silverthorne
  • 12 Sep 2022
  • Research & Ideas

When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment

When evaluating whether to invest in a new idea, senior executives often rely on experts. But these advisers often favor ideas that are easy to execute over tough-to-pull-off but potentially groundbreaking... View Details
Keywords: by Rachel Layne; Aerospace
  • 01 Dec 2019
  • News

Bridging the Gap

and political challenge facing the country,” he says. “This was back in 2011 and 2012, when that was still a fairly novel point of view.” Participants in YALP are chosen by a senior city leader, based on their placement and ability to... View Details
Keywords: Julia Hanna; illustration by Josh Cochran; photographed by Melissa Golden; cross sector collaboration; local government; nonprofits; education; leadership; Administration of Economic Programs; Government
  • 20 Dec 2016
  • First Look

December 20, 2016

instant availability of funds invested in liquid assets overseas, thereby limiting firms’ ability to rapidly and/or aggressively respond to competitive market conditions. More specifically, we show that the effects of cash holdings on... View Details
Keywords: Carmen Nobel
  • Web

Faculty - Creating Emerging Markets

Professor of Business Administration Research Interests : customer behavior , customer satisfaction , service management , service operations , service quality Interviews Prithvi Raj Singh Oberoi Ramon Casadesus-Masanell Herman C.... View Details
  • December 2023
  • Case

Davivienda Bank's Upskilling and Reskilling Strategy in Colombia

By: Jorge Tamayo, Raffaella Sadun and Jenyfeer Martinez Buitrago
Set in 2022, this case describes the digital transformation strategy of Davivienda— a leading player in Colombia’s commercial banking and one of the companies belonging to Grupo Bolívar, a major Colombian financial conglomerate—and the bank’s upskilling and reskilling... View Details
Keywords: Change Management; Transformation; Decision Choices and Conditions; Digital Strategy; Digital Transformation; Internet and the Web; Mobile and Wireless Technology; Innovation and Management; Innovation Strategy; Growth and Development Strategy; Business Strategy; Corporate Strategy; Organizational Culture; Talent and Talent Management; Training; Banking Industry; Latin America; Central America; South America; Colombia
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  • 07 Nov 2006
  • First Look

First Look: November 7, 2006

Executive MBA programs who had worked in a range of organizational settings. Overall, our analyses demonstrate that influences on the decision to speak up include both stable and situation-specific factors, such that conceptualizing... View Details
Keywords: Sean Silverthorne
  • December 2011
  • Case

Roger Caracappa: Package Deals for the Estée Lauder Companies

By: James K. Sebenius
Roger Caracappa must negotiate a cost-saving, innovative proposal from a potential French supplier that could displace the otherwise satisfactory, long-time incumbent supplier. Shortly after being promoted to executive vice president of the Estée Lauder Companies with... View Details
Keywords: Operations; Supply Chain Management; Change; Innovation and Invention; Cost vs Benefits; Beauty and Cosmetics Industry
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  • Web

Online Business Strategy Course | HBS Online

Professionals General Managers Consultants and Investors Develop a powerful, value-based strategy to achieve greater success for your team and organization. Participating in the student discussions was empowering. It ignited a drive... View Details