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  • Web

Seminars & Conferences - Faculty & Research

Marketing Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students More Local Events Local Community Events Harvard Wyss institute- upcoming events Berkman Center for Internet and Society- upcoming events... View Details
  • May 2009 (Revised August 2010)
  • Case

The Jenner Situation

By: Richard G. Hamermesh, Andy Whittemore and Eliot Sherman
Dr. Bill Lemont is the new chief medical officer of a large academic medical center. During his first week on the job he has become aware of the abusive behavior and temper outbursts of a prominent orthopedic surgeon. How Dr. Lemont handles the situation will be... View Details
Keywords: Interpersonal Communication; Employee Relationship Management; Managerial Roles; Behavior; Conflict Management; Health Industry
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  • 30 Mar 2003
  • Research & Ideas

The Future of IT Consulting

The explosion of "computer-to-computer" communication in the twenty-first century is triggering a growth phase for IT consultants. Harvard Business School professor Richard Nolan and HBS Interactive Senior Vice President Larry... View Details
Keywords: by Sarah Jane Johnston; Consulting
  • Web

Alternative Investments Course | HBS Online

Overview Syllabus Enrollment Stories FAQs Enroll Now Key Concepts Speak the language of alternative investments so that you can better communicate and collaborate with your colleagues and customers Evaluate alternative... View Details
  • 13 May 2013
  • Research & Ideas

How to Spot a Liar

Applications In the latest phase of their research, the team is investigating the linguistic differences between lying in person and lying via email. Results regarding the latter may be increasingly useful as a larger portion of business is now being conducted via... View Details
Keywords: by Carmen Nobel
  • Web

Interviews - Recruiting

manage the rest. Here’s how we help: Identify an application deadline. If holding a recruiting event, we recommend a deadline of at least 1-2 weeks after the event. Select an interview date with no academic conflicts. Book space on campus or post your virtual interview... View Details
  • 06 Oct 2023
  • Blog Post

Short Intensive Programs 2024 Preview: From Climate Change to Formula 1

inclusion, and the skills to communicate across differences and be leaders in diverse environments? What types of teaching methodologies—classroom experiences, guest speakers, cases—are going to really help students move along that curve... View Details
  • 28 Jan 2008
  • Research & Ideas

Billions of Entrepreneurs in China and India

lumping them all together. That said, the success of the Silicon Valley community and the massive wealth that some people have accumulated have caught the eye of India. And as in most things in life, timing is everything: In some sense... View Details
Keywords: by Martha Lagace
  • November 2018 (Revised January 2022)
  • Case

JUUL and the Vaping Revolution

By: Michael W. Toffel, John Masko and Sarah Mehta
In late 2019, San Francisco-based electronic cigarette (e-cigarette) maker JUUL Labs (pronounced “jewel”) faced intense pressure. Sales of JUUL products exceeded $1 billion in 2018, dominating the e-cigarette category. While JUUL Labs’ stated goal was to help current... View Details
Keywords: Electronic Cigarettes; E-Cigarettes; Vaping; Nicotine Replacement; JUUL; Juuling; Advertising; Digital Marketing; Customers; Innovation and Invention; Marketing; Ethics; Brands and Branding; Marketing Communications; Marketing Strategy; Product Marketing; Corporate Social Responsibility and Impact; Social Issues; Information Technology; Technology Industry; San Francisco; California
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  • Web

Regional Winners - Alumni

Jewsbury, MBA 2024, Co-Founder & COO Region: Northeastern U.S./New York Together Achieving Dreams (TAD) 3 out of 4 blind Americans are job-ready, but unemployed. TAD is on a mission to increase employment for the blind and low vision View Details
  • 30 Jan 2018
  • First Look

January 30, 2018

Physical: Federal Limitations on Regulating Online Marketplaces By: Edelman, Benjamin, and Abbey Stemler Abstract—Online marketplaces have transformed how we shop, travel, and interact with the world. Yet, their unique innovations also present a panoply of challenges... View Details
Keywords: Sean Silverthorne
  • 04 Jan 2024
  • News

Great Heights

In 2019, after more than a decade scaling the heights of product management in Silicon Valley, Lisa Kostova (MBA 2009) decided to take on a different kind of climb. Over a sabbatical year, Kostova trained for and summited Denali, which, at 20,310 feet, is the tallest... View Details
Keywords: Amy Crawford
  • 29 Sep 2022
  • Op-Ed

Inclusive Leadership Advice: Get Comfortable With the Uncomfortable

disapproval takes the form of silence—“the death pause,” as Pixar’s Ed Catmull describes it. Improv comedy teaches us to keep an open mind, understanding that communication drives insight and that closed conversations generally fail.... View Details
Keywords: by Francesca Gino
  • 19 Dec 2022
  • Research & Ideas

What Motivates People to Give Generously—and Why We Sometimes Don't

at how frequently we’re asked to give—by email, at the grocery store, by postcards, from community organizations—we can’t always say yes. So, the fact that people are looking for excuses not to give doesn’t necessarily mean they’re... View Details
Keywords: by Jen McFarland Flint, HBS Alumni Bulletin
  • Web

Geography of Care - Institute For Strategy And Competitiveness

dramatically improves outcomes and controls health care costs. By expanding strategically and integrating with community providers, those already renowned for innovation and excellence and patient care can widen access, improve... View Details
  • 01 Sep 2023
  • News

Wheel Change

round last December, is the first professional sports league to be majority-minority owned. “For people under 40, the most popular US sports league is e-gaming,” Wallace explains. “Young people are looking for communities and sports that... View Details
Keywords: Julia Hanna; cycling; entrepreneurship; leadership; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • January 2024 (Revised June 2024)
  • Case

School of Rock: Tuning into Structured Empowerment (A)

By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg
In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price’s hire in 2017, School of Rock’s nonconformist rock ‘n’ roll culture led to variability in teaching styles,... View Details
Keywords: Business Growth and Maturation; Business Plan; Change Management; Transformation; Communication Strategy; Decisions; Curriculum and Courses; Teaching; Employee Relationship Management; Knowledge Sharing; Leadership Style; Business or Company Management; Growth and Development Strategy; Management Style; Marketing Strategy; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Franchise Ownership; Performance Expectations; Performance Improvement; Strategic Planning; Attitudes; Conflict Management; Corporate Strategy; Applications and Software; Technology Adoption; Education Industry; Music Industry; Massachusetts; United States
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  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

When our team reached out to 600 CEOs during the pandemic’s early stages to ask them about their greatest concerns, many cited communication with employees. While the right communication strategy has been... View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • 13 Jul 2020
  • Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

that, but the effects are huge. And this is striking Brown and Black communities at a staggering, alarming rate. Frazier: Absolutely. Neeley: Unmasking is the right word. I want to pivot and ask you about George Floyd's devastating death.... View Details
Keywords: by Staff; Pharmaceutical
  • 06 Oct 2010
  • Research & Ideas

John Kotter: Four Ways to Kill a Good Idea

fear mongering and all the other attack strategies (more on that soon). Delay There are questions and concerns that can kill a good proposal simply by creating a deadly delay. They so slow the communication and discussion of a plan that... View Details
Keywords: by John Kotter & Lorne A. Whitehead