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  • March 2021 (Revised January 2023)
  • Case

The Trouble with TCE

By: Vincent Pons, Rafael Di Tella and Galit Goldstein
Trichloroethylene, or TCE, was a chemical used by tens of thousands of businesses in the United States. It was an affordable tool for many. Yet, TCE had been associated with important health risks, including cancer and autoimmune disease. TCE potentially posed other... View Details
Keywords: Trichloroethylene; Toxicity; Lobbying; Chemicals; Health Disorders; Governing Rules, Regulations, and Reforms; Policy; Ethics; Business and Government Relations; Chemical Industry; United States
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  • Summer 2016
  • Article

Open Content, Linus' Law, and Neutral Point of View

By: Shane Greenstein and Feng Zhu
The diffusion of the Internet and digital technologies has enabled many organizations to use the open-content production model to produce and disseminate knowledge. While several prior studies have shown that the open-content production model can lead to high-quality... View Details
Keywords: Prejudice and Bias; Internet and the Web; Balance and Stability; Operations; Knowledge Management; Knowledge Dissemination
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  • February 1999
  • Case

Volant Skis

By: Steven C. Wheelwright and Matt Verlinden
Volant brought innovation to the ski equipment industry in 1989 by developing a stainless steel ski. He claimed the skis could turn more easily, could hold an edge in icy conditions, and were more stable than aluminum or fiberglass skis. The company's "soft-flex"... View Details
Keywords: Change Management; Technological Innovation; Growth and Development Strategy; Operations; Product Development; Performance Improvement; Quality; Corporate Strategy; Value Creation
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  • Web

C. Roland Christensen - Christensen Center for Teaching & Learning

into “a learning community with shared values and common goals." In the classroom, Christensen was a true artist, like the conductor of a symphony orchestra, as he posed questions to students, listened carefully to their replies, and then... View Details
  • June 2012
  • Article

Leadership Is a Conversation

By: Boris Groysberg and Michael Slind
Globalization and new technologies have sharply reduced the efficacy of command-and-control management and its accompanying forms of corporate communication. In the course of a recent research project, the authors concluded that by talking with employees, rather than... View Details
Keywords: Employees; Management Style; Interpersonal Communication; Leadership; Cooperation; Partners and Partnerships
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  • 14 Sep 2020
  • Research & Ideas

You're Right! You Are Working Longer and Attending More Meetings

to keep working from home part of the time after COVID-19 abates, researchers are probing how virtual interaction might reshape organizations. In the first large-scale analysis of digital communication early in the crisis, the team—Sadun;... View Details
Keywords: by Danielle Kost
  • 20 Jul 2011
  • Research & Ideas

Five Discovery Skills that Distinguish Great Innovators

two-thirds of our innovation skills still come through learning—from first understanding the skill, then practicing it, and ultimately gaining confidence in our capacity to create. This is one reason that individuals who grow up in societies that promote View Details
Keywords: by Jeff Dyer, Hal Gergersen & Clayton M. Christensen
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

personality. Zoom fatigue is real. Not all bonding has to be in the moment. Take advantage of asynchronous communication with a page or Slack channel for sharing recipes, articles, and snapshots. The leveling effect of remote work may... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 19 Sep 2023
  • Blog Post

2023 Summer Internships in Business & Environment

communicating their impressive impact metrics, exploring additional income sources (such as carbon credits), and engaging potential donors to support their ambitious growth plans over the next five years. Dengo is a socially responsible... View Details
  • Web

For Alumni - Health Care

Initiative Hawes 101 Open to the Harvard community Join the Student Health Care Club and the Health Care Initiative for an engaging conversation with Dr. Rochelle Walensky, Former Director of the Centers for Disease Control and Prevention... View Details
  • 12 Dec 2005
  • Research & Ideas

Using the Law to Strategic Advantage

"bridge the communications gap" between lawyers and managers. Sean Silverthorne: You argue that managers shouldn't just view the law as a compliance issue, but rather something that can be used actively to increase the firm's... View Details
Keywords: by Sean Silverthorne; Legal Services
  • Web

Seminars & Conferences - Faculty & Research

Strategy Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students More Local Events Local Community Events Harvard Wyss institute- upcoming events Berkman Center for Internet and Society- upcoming events... View Details
  • Profile

Jean Luo

things and see how I liked entrepreneurship.” As early as November in her RC year, Jean began Outdoor Pass, an application that uses machine learning and social graphs to help users identify and participate in local activities with friends and View Details
Keywords: Financial Services; Tech
  • Profile

Era Jain

no time or pursuing them was too risky for me, professionally. Being part of the HBS community is like Being surrounded by highly accomplished people with diverse experiences, filled with humility and gratitude. I am grateful to be a part... View Details
  • 22 Mar 2021
  • Research & Ideas

How to Learn from the Big Mistake You Almost Make

on high-quality care. "When people don't recognize near-misses as this goldmine, then they're not going to take advantage of them." In other settings, it may be up to managers to communicate a clear and compelling purpose, and to make... View Details
Keywords: by Kristen Senz; Health
  • Web

Online Business Analytics Course | HBS Online

global community of peers before, during, and after your course. Learners who successfully complete an HBS Online program will be added to the HBS Online Community's Official Networking Group and gain exclusive access to events and other... View Details
  • Web

Find Past & Upcoming Events - Alumni

Careers Find Past & Upcoming Events Careers Find Past & Upcoming Events Explore events both virtual and near you. The HBS Community is a global entity. Browse events, regional clubs, and more. Webinars May 02 12 PM – 1:30 PM EDT, 02 May... View Details
  • 11 Mar 2024
  • Blog Post

A Day in the Life: Ben Hsieh

active debate on whether companies have primary responsibility to their shareholders (as in the U.S.) or a multi-faceted responsibility to employees, customers, the broader community (as written into the law to varying degrees in the UK... View Details
  • 21 Sep 2020
  • Research & Ideas

Are You Sabotaging Your Own Company?

“Sometimes when things go wrong, an organization needs to look at whether the problems are self-inflicted. The way things are handled in some organizations, the way decisions are made, and the way people communicate are often at the root... View Details
Keywords: by Dina Gerdeman

    W. Earl Sasser

    Earl Sasser is a Baker Foundation Professor at Harvard Business School and has been a member of the faculty there since 1969. He received a B.A. in Mathematics from Duke University in 1965, an MBA from the University of North Carolina in 1967, and a Ph.D. in... View Details

    Keywords: communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications