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    Jay W. Lorsch

    Jay W. Lorsch is the Louis Kirstein Professor of Human Relations at the Harvard Business School. He is editor of View Details

    • December 1997 (Revised October 2008)
    • Case

    Wolfgang Keller at Konigsbrau-TAK (A)

    By: John J. Gabarro
    Wolfgang Keller, manager of the Ukrainian subsidiary of a German beer company, faces a managerial dilemma. His subordinate, Dmitri Brodsky, is a talented and experienced commercial director who is not meeting his goals expediently and often requires considerable... View Details
    Keywords: Business Subsidiaries; Performance Evaluation; Management Style; Managerial Roles; Behavior; Conflict Management; Situation or Environment; Failure; Employee Relationship Management; Food and Beverage Industry; Ukraine; Germany
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    • 17 Oct 2016
    • HBS Case

    Business Solutions That Help Cut Food Waste

    As much as 40 percent of food grown in the United States for human consumption is wasted. Source: Eivaisla After decades of wasteful food practices, where perfectly good food is discarded even as poverty keeps many families hungry,... View Details
    Keywords: by Dina Gerdeman; Food & Beverage
    • October 2023
    • Case

    Vida Health: Transforming Chronic Disease Treatment

    By: William Sahlman and Nicole Tempest Keller
    San Francisco based Vida Health, founded by Stephanie Tilenius, former vice president of Commerce and Payments at Google, was a B2B digital health startup focused on the treatment of cardiometabolic conditions, such as diabetes and obesity. Its innovative digital... View Details
    Keywords: Corporate Strategy; Growth and Development Strategy; Demand and Consumers; Health Care and Treatment; Product Marketing; Risk and Uncertainty; Technological Innovation; Health Industry; Technology Industry; United States; California; San Francisco
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      Marketing Metaphoria

      Why do advertising campaigns and new products often fail? Why do consumers feel that companies don't understand their needs? Because marketers themselves don't think deeply about consumers' innermost thoughts and feelings. Marketing Metaphoria is a groundbreaking book... View Details
      • 2010
      • Chapter

      Lessons from Catastrophe Reinsurance

      By: Kenneth A. Froot
      Of the 20 most costly catastrophes since 1970, more than half have occurred since 2001. Is this an omen of what the 21st century will be? How might we behave in this new, uncertain, and more dangerous environment? Will our actions be rational or irrational? A select... View Details
      Keywords: Decision Making; Insurance; Risk and Uncertainty; Natural Disasters; Behavior
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      • August 2007 (Revised June 2020)
      • Case

      Trouble with a Bubble

      By: Tom Nicholas
      Examines technology, firm performance, and the stock market during the 1929 Great Crash and the Great Depression of the 1930s. The 1920s was an extraordinary period of technological progress marked by a strong run-up in stock market prices. Firms invested heavily in... View Details
      Keywords: Bubble; Stock Market; Great Depression; Irving Fisher; Information Technology; Organizational Change and Adaptation; History; Financial Markets; Performance; Labor and Management Relations; Equity; Financial Crisis; Innovation and Invention; United States
      Related
      • 2013
      • Book

      Flourishing: A Frank Conversation About Sustainability

      By: John Ehrenfeld and Andrew J. Hoffman
      Flourishing: A Frank Conversation about Sustainability invites you into a conversation between a teacher, John R. Ehrenfeld, and his former student now professor, Andrew J. Hoffman, as they discuss how to create a sustainable world. Unlike virtually all other... View Details
      Keywords: Environmental Sustainability; Culture; Behavior; Society
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      • 05 May 2003
      • Research & Ideas

      Sharing the Responsibility of Corporate Governance

      resolved it. Since past behavior is the best indicator of future behavior, the board should ask candidates what concrete steps they took in their prior job to ensure that senior and lower-level managers were conducting the business with... View Details
      Keywords: by Carla Tishler
      • 07 Mar 2017
      • News

      Survey: Career-Management Programs Lacking

      • May 2017
      • Case

      Fresh to Table

      By: Gautam Mukunda and Brooks C. Holtom
      After the contentious firing of an office manager, the leadership at Fresh to Table, a software-as-a-service provider for luxury hotels and restaurants, make an unpleasant discovery. While reviewing the office manager's internal electronic communications, company... View Details
      Keywords: Behavior; Resignation and Termination; Organizational Culture; Values and Beliefs; Leadership
      Related
      • 24 Jul 2019
      • Lessons from the Classroom

      Can These Business Students Motivate Londoners to Do the Right Thing?

      central role in a variety of corporate settings ranging from strategy and marketing to finance and human resources. Behavioral economics provides frameworks for knowing where and how to augment standard... View Details
      Keywords: by Dina Gerdeman
      • 13 Apr 2010
      • First Look

      First Look: April 13

        PublicationsDriven to Lead: Good, Bad, and Misguided Leadership Author:Paul R. Lawrence Publication:Jossey-Bass, forthcoming (2010) Abstract The author applies the four drive theory of human behavior (to... View Details
      Keywords: Martha Lagace

        Raffaella Sadun

        Raffaella Sadun is Charles E. Wilson Professor of Business Administration at Harvard Business School, and is a Co-Chair of Harvard Business School’s Project on Managing the Future of Work and co-PI of the Digital Reskilling Lab. Sadun received her PhD in Economics... View Details

        • May 2008
        • Article

        Working in the Gray Zone

        By: Michel Anteby
        Supervisors often turn a blind eye when employees use company resources and time to work on personal projects. They realize that stamping out such behavior may do more harm than good. View Details
        Keywords: Employee Relationship Management; Management Practices and Processes; Performance Effectiveness; Behavior
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        • December 2023
        • Article

        Discerning Saints: Moralization of Intrinsic Motivation and Selective Prosociality at Work

        By: Mijeong Kwon, Julia Lee Cunningham and Jon M. Jachimowicz
        Intrinsic motivation has received widespread attention as a predictor of positive work outcomes, including employees’ prosocial behavior. In the current research, we offer a more nuanced view by proposing that intrinsic motivation does not uniformly increase prosocial... View Details
        Keywords: Motivation and Incentives; Behavior; Moral Sensibility; Employees
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        • 2012
        • Working Paper

        When Performance Trumps Gender Bias: Joint versus Separate Evaluation

        By: Iris Bohnet, Alexandra van Geen and Max H. Bazerman
        We examine a new intervention to overcome gender biases in hiring, promotion, and job assignments: an "evaluation nudge," in which people are evaluated jointly rather than separately regarding their future performance. Evaluators are more likely to focus on individual... View Details
        Keywords: Prejudice and Bias; Selection and Staffing; Behavior; Groups and Teams; Decision Making; Performance Evaluation; Gender
        Related
        • 26 Jul 2011
        • First Look

        First Look: July 26

          PublicationsPolicy Bundling to Overcome Loss Aversion: A Method for Improving Legislative Outcomes Authors:Katherine L. Milkman, Mary Carol Mazza, Lisa L. Shu, Chia-Jung Tsay, and Max H. Bazerman Publication:Organizational Behavior and... View Details
        Keywords: Sean Silverthorne
        • 03 Dec 2008
        • What Do You Think?

        Can Housing and Credit be “Nudged” Back to Health?

        Summing Up The current global recession has, judging from responses to this month's column, many origins, among them housing and credit. All, of course, are traceable to human responses to both perceived opportunities and calamities,... View Details
        Keywords: by Jim Heskett
        • 23 Aug 2010
        • Research & Ideas

        The Drive to Acquire’s Impact on Globalization

        heart of good and wise leadership. In the following excerpt, Lawrence describes how various forms of globalization—classic trading, international sales, and transnational outsourcing—reveal examples of good, bad, and misguided leadership View Details
        Keywords: by Paul R. Lawrence