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  • All HBS Web  (2,593)
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  • All HBS Web  (2,593)
    • People  (3)
    • News  (948)
    • Research  (1,090)
    • Events  (4)
    • Multimedia  (2)
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  • September 2009 (Revised June 2011)
  • Supplement

Citigroup's Exchange Offer (C)

By: Robin Greenwood and James Quinn
Citigroup faced considerable distress in early 2009. In late 2008, the bank had accepted $45 billion in preferred equity from the United States government via the Troubled Assets Relief Program (TARP). Yet, the stock had continued to slide in early 2009. In late... View Details
Keywords: Financial Instruments; Financial Services Industry
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Greenwood, Robin, and James Quinn. "Citigroup's Exchange Offer (C)." Harvard Business School Supplement 210-015, September 2009. (Revised June 2011.)
  • July 2009 (Revised June 2015)
  • Case

Citigroup's Exchange Offer

By: Robin Greenwood and James Quinn
Citigroup faced considerable distress in early 2009. In late 2008, the bank had accepted $45 billion in preferred equity from the United States government via the Troubled Assets Relief Program (TARP). Yet, the stock had continued to slide in early 2009. In late... View Details
Keywords: Financial Crisis; Capital Markets; Banks and Banking; Stocks; Price; Globalized Markets and Industries; Financial Services Industry
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Greenwood, Robin, and James Quinn. "Citigroup's Exchange Offer." Harvard Business School Case 210-009, July 2009. (Revised June 2015.)
  • June 1998 (Revised September 1998)
  • Case

Case for Brand Loyalty, A

Brand loyalty is one of the core concepts of the marketing discipline that has enjoyed practical and academic attention for over 75 years. The era of relationship marketing, with its focus on retaining customers for life, has instilled yet greater interest in the... View Details
Keywords: Consumer Behavior; Brands and Branding
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Fournier, Susan M., and Julie Yao. "Case for Brand Loyalty, A." Harvard Business School Case 598-023, June 1998. (Revised September 1998.)
  • 18 Dec 2006
  • Lessons from the Classroom

Grooming Next-Generation Leaders

according to Sasser, a Baker Foundation Professor. These employees enjoy access to talent-identification systems. Big organizations can point to formal programs led by individuals whose sole responsibility... View Details
Keywords: by Martha Lagace
  • September 2009 (Revised June 2011)
  • Supplement

Citigroup's Exchange Offer (B)

By: Robin Greenwood and James Quinn
Citigroup faced considerable distress in early 2009. In late 2008, the bank had accepted $45 billion in preferred equity from the United States government via the Troubled Assets Relief Program (TARP). Yet, the stock had continued to slide in early 2009. In late... View Details
Keywords: Financial Instruments; Financial Services Industry
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Greenwood, Robin, and James Quinn. "Citigroup's Exchange Offer (B)." Harvard Business School Supplement 210-004, September 2009. (Revised June 2011.)
  • Research Summary

Middle East Negotiation Initiative

By: James K. Sebenius
The Middle East Negotiation Initiative is a component of the Harvard Negotiation Project that seeks to analyze and develop grounded analysis and advice for complex negotiations in and around the Middle East.  Its current focus is on the intellectual and study questions... View Details

    F. Warren McFarlan

    Professor McFarlan earned his AB from Harvard University in 1959, and his MBA and DBA from the Harvard Business School in 1961 and 1965 respectively. He has had a significant role in introducing materials on Management Information Systems to all major programs at... View Details

    Keywords: communications; computer; e-commerce industry; health care; information; information technology industry; nonprofit industry
    • 08 Jan 2016
    • Research & Ideas

    Is it Worth a Pay Cut to Work for a Great Manager (Like Bill Belichick)?

    in 13 consecutive seasons, and is the second, after Chuck Noll, to win four Super Bowls. He has coached the Patriots to 13 division titles in 16 years. Arguably, Belichick and the Patriots have dominated the NFL longer than any other team... View Details
    Keywords: by Boris Groysberg & Abhijit Naik; Sports
    • 11 Dec 2008
    • Working Paper Summaries

    Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers

    Keywords: by David I. Levine & Michael W. Toffel
    • 21 Nov 2024
    • Blog Post

    Thoughts on the JD/MBA From a Recent Grad

    how I spent my four years in the program. JD/MBA Program: A Blend of Law and Business Harvard’s JD/MBA program spans four years. In the first two years, JD/MBA students... View Details
    • 24 Jun 2021
    • Blog Post

    Celebrating the Past, Crafting the Future Part 2: The First HBS/HKS Class

    The first MBA/MPP and MBA/MPA-ID joint degree programs are 10 years old! 89% of HBS | HKS joint degree alumni have told us that they worked in a role allowing usage of both degrees. Learn more about a few members from the Class of 2011... View Details
    • June 2010
    • Article

    Are You a High Potential?

    By: Douglas A. Ready, Jay A. Conger and Linda A. Hill
    Some employees are more talented than others, and nearly every company has its method for identifying their high-potential managers. So how can you get on your company's high-potential list? Douglas A. Ready, of the talent-management research center ICEDR; Jay A.... View Details
    Keywords: Talent and Talent Management; Employees; Leadership Development; Personal Development and Career; Personal Characteristics
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    Ready, Douglas A., Jay A. Conger, and Linda A. Hill. "Are You a High Potential?" Harvard Business Review 88, no. 6 (June 2010).
    • 03 May 2004
    • What Do You Think?

    How Much Is Enough?

    respondents helped frame the challenge of "just enough." For example, Saurabh Dwivedy commented, "So long as there is humankind, there will be unfulfilled desires and broken dreams and a longing for 'being there.'" View Details
    Keywords: by James Heskett
    • Article

    Returnable Reciprocity: Returnable Gifts Are More Effective than Unreturnable Gifts at Promoting Virtuous Behaviors

    By: J.J. Zlatev and Rogers, T.
    Increasing virtuous behaviors, such as initiating healthy habits, is an important goal for policymakers and social scientists. To promote compliance with requests to perform virtuous behaviors, we study “returnable reciprocity.” Whereas traditional reciprocity involves... View Details
    Keywords: Nudges; Reciprocity; Want-should Conflicts; Wellness; Health; Behavior; Change; Well-being
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    Zlatev, J.J., and Rogers, T. "Returnable Reciprocity: Returnable Gifts Are More Effective than Unreturnable Gifts at Promoting Virtuous Behaviors." Organizational Behavior and Human Decision Processes 161, Supplement (November 2020): 74–84.
    • 2009
    • Chapter

    Becoming the Lamp Bearer: The Emerging Roles of the Chief Risk Officer

    By: Anette Mikes
    Enterprise risk management, under the leadership of chief risk officers (CROs), has the promise to bring enterprise-wide risks, which threaten the achievement of the firm's strategic objectives, into the open and under control. Its organizational significance is... View Details
    Keywords: Governance Controls; Managerial Roles; Risk Management; Business Processes; Risk and Uncertainty
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    Mikes, Anette. "Becoming the Lamp Bearer: The Emerging Roles of the Chief Risk Officer." Chap. 5 in Enterprise Risk Management: Today's Leading Research and Best Practices for Tomorrow's Executives, edited by John Fraser and Betty Simkins. John Wiley & Sons, 2009.
    • 13 Jun 2017
    • Blog Post

    MS/MBA: Engineering Sciences – A Q&A with Professor Robert Howe

    The first MS/MBA: Engineering Sciences cohort will enroll in the MS/MBA program in August of 2018.The program is a major collaboration between HBS and the Harvard John A. Paulson School of Engineering and... View Details
    • 2020
    • Working Paper

    Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 7 The Value Structure of Technologies, Part 2: Strategy without Numbers

    By: Carliss Y. Baldwin
    Functional analysis as set forth in the last chapter decomposes a technical system into functional components that do things to advance the system’s purpose and the goals of its designers. Functional analysis in turn can be used to construct value structure maps... View Details
    Keywords: Modularity; Value Structure Mapping; Value Capture; Information Technology; Organizations; Strategy; Value Creation
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    Baldwin, Carliss Y. "Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 7 The Value Structure of Technologies, Part 2: Strategy without Numbers." Harvard Business School Working Paper, No. 21-040, September 2020.
    • Career Coach

    Matt Spielman

    Matt (Columbia ’94, HBS ’99)  is the Founder and Managing Partner of Inflection Point Partners, an executive coaching and leadership development firm dedicated to igniting careers and energizing lives. Matt and his team at Inflection... View Details
    Keywords: Consumer Products; Entertainment / Media; Entrepreneurship; Financial Services (All); Investment Banking; Financial Services (All); Investment Management; Financial Services (All); Sports; Technology; Venture Capital; Financial Services (All)
    • 09 Mar 2003
    • Research & Ideas

    Education, Technology, and Business: What’s the Catch?

    The intersection of education, business, and technology is a key nexus for those looking to affect the future of our children, our economy, and our nation, according to the four panelists at the recent "Education, Business, and... View Details
    Keywords: by Carla Tishler; Education
    • 20 May 2009
    • Working Paper Summaries

    On Good Scholarship, Goal Setting, and Scholars Gone Wild

    Keywords: by Lisa D. Ordóñez, Maurice E. Schweitzer, Adam D. Galinsky & Max H. Bazerman
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