Outsourcing - Publications - Faculty & Research

26 Nov 2007
Research & Ideas

Best Practices of Global Innovators

partner. Leading firms develop an explicit strategy for collaboration that is aligned with their business objectives. While a focus on lower cost is sometimes the outcome, it is not always. A second reason that managing collaboration like production View Details

Keywords: by Sean Silverthorne

October 2000 (Revised March 2007)
Case

Nick Fiore: Healer or Hitman? (A)

By: Clayton M. Christensen and Tara Donovan

Many general managers face this predicament at one time or another: if I don't deliver the numbers, senior management won't invest in our growth. But what it takes to deliver the desired numbers may include layoffs and other undesirable solutions. Is it better to back... View Details

Keywords: Risk Management; Job Cuts and Outsourcing; Strategic Planning; Decision Choices and Conditions

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April 2004 (Revised July 2005)
Case

Offshoring at Global Information Systems, Inc.

By: William E. Fruhan Jr.

This case explores the topic of offshoring high-tech jobs several perspectives. The issues presented include determining the stock price consequences of offshoring, examining the economic consequences of the offshore job to both the transferring and receiving... View Details

Keywords: Economy; Stocks; Job Cuts and Outsourcing; Personal Development and Career; Competition

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1990
Article

Outsourcing: Harbinger of IS's Transformation

By: R. L. Nolan

Keywords: Job Cuts and Outsourcing; Transformation

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26 Jan 2009
Research & Ideas

Where is Home for the Global Firm?

outsourcing operation of General Electric and was the largest outsourcing operation in India. In 2005 GE decided to partially divest this subsidiary to a number of private equity players. By 2007, the firm... View Details

Keywords: by Martha Lagace

February 2017
Supplement

Truly Human Leadership at Barry-Wehmiller: Video Supplement

By: Jan Rivkin and Dylan Minor

Keywords: Job Cuts and Outsourcing; Values and Beliefs; Organizational Culture; Employees; Business Strategy; Manufacturing Industry

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27 Sep 2011
First Look

First Look: September 27

the boundaries of organizations. Though experience and productivity improvement may be seen as key benefits of this trend, little is known about how this shift toward outsourcing influences learning. When producing a unit of output, the... View Details

Keywords: Sean Silverthorne

31 Jul 2014
Research & Ideas

A Scholarly Crowd Explores Crowdsourcing

When Clayton Christensen and Derek van Bever prepared to write The Capitalist's Dilemma for the June issue of Harvard Business Review, they took an approach rarely tried on the same scale: They outsourced it with 150 Harvard Business... View Details

Keywords: by Sean Silverthorne

02 Feb 2010
First Look

First Look: Feb. 2

Accounting Research (forthcoming) Abstract We examine the accrual choices of outsourcing firms with links to U.S. congressional candidates during the 2004 elections, when corporate outsourcing was a major... View Details

Keywords: Martha Lagace

February 2015 (Revised May 2015)
Supplement

Nokia's Bridge Program: Outcome and Results (B)

By: Sandra J. Sucher and Susan J. Winterberg

Nokia's leaders reflect on the Bridge program, lessons learned during its implementation, and the business benefits it brought to the company. Nokia's Bridge program resulted in 60% of employees knowing their next step the day they exited the firm. It also helped... View Details

Keywords: Layoffs; Plant Closure; Outplacement; Shared Value; Business or Company Management; Job Cuts and Outsourcing; Restructuring; Employee Relationship Management; Telecommunications Industry

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25 Apr 2018
Research & Ideas

We May Have Taken Too Much Credit for Easing Workplace Segregation

companies, and this is where we’re seeing more segregation. So, we made gains in some companies, but overall have seen a loss in diversity. That’s problematic.” The connection between racial segregation and wage inequality The authors are now investigating how View Details

Keywords: by Dina Gerdeman

13 Mar 2012
First Look

First Look: March 13

Abstract Governments and other organizations often outsource activities to achieve cost savings from market competition. Yet such benefits are often accompanied by poor quality resulting from moral hazard, which can be particularly... View Details

Keywords: Sean Silverthorne

04 Aug 2009
First Look

First Look: August 4

outsourcing and movement of labor, with its social welfare offerings. Reforms implemented during the past two decades drove down unemployment, promoted new company formation, and put the country at or near the top of international polls... View Details

Keywords: Martha Lagace

April 1995 (Revised October 1995)
Case

Unemployment in France: "Priority Number One"

By: David A. Moss

Explores the problem of French unemployment on the eve of the presidential elections of 1995. Traces the development of social and economic policies under President Mitterrand and surveys leading explanations for the nation's mounting unemployment crisis. One major... View Details

Keywords: Job Cuts and Outsourcing; Employment; Economics; Government and Politics; Political Elections; Social Issues; Wages; France

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29 Oct 2008
Research & Ideas

The Next Marketing Challenge: Selling to ’Simplifiers’

that is so assured that it no longer requires conspicuous display. They lease their cars, rent other people's holiday homes, and would happily outsource other aspects of their lifestyles. They reject the marketer's continual pressure to... View Details

Keywords: by John Quelch; Retail; Consumer Products; Entertainment & Recreation

24 Oct 2005
Research & Ideas

Building an IT Governance Committee

is particularly important if the firm chooses to outsource its functions and connect multiple vendors across a network. The expert must also thoroughly understand the underlying dynamics governing changes in technology and their potential... View Details

Keywords: by Richard Nolan & Warren McFarlan

06 Jul 2009
Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

In this uncertain economic climate, downsizing and layoffs are a sadly frequent occurrence. Although bad news is always painful to deliver and to hear, the process of conducting "necessary evils"—such as layoffs or firings—can be managed in a way that is... View Details

Keywords: by Martha Lagace

October 2014
Supplement

Honeywell and the Great Recession: The Economic Recovery (B)

By: Sandra J. Sucher and Susan J. Winterberg

Five years after the Great Recession, Honeywell's CEO Dave Cote and his executive team reflect on the choices they made to manage costs and earnings forecasts during that uncertain time. They discuss which cost cutting measures they decided to take and their personal... View Details

Keywords: Layoffs; Furloughs; Downsizing; Work Sharing; Short Time Work; Recessions; Earnings Forecast; Job Cuts and Outsourcing; Cost Management; Executive Compensation; Crisis Management; Financial Crisis; Manufacturing Industry

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02 Sep 2015
Research & Ideas

Explaining China's Crash

part from massive outsourcing on the part of companies in developed markets. They were moving production to China in droves because labor was cheap, so the economy grew very, very fast. In the process of becoming the “factory of the... View Details

Keywords: by Christina Pazzanese; Financial Services