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  • 30 Dec 2013
  • Research & Ideas

Most Popular Articles of 2013

litigations on firm strategy. Increased Speed Equals Increased Wait: The Impact of a Reduction in Emergency Department Ultrasound Order Processing Time This study of ultrasound... View Details
Keywords: by Staff
  • 13 Jan 2003
  • Research & Ideas

The Subconscious Mind of the Consumer (And How To Reach It)

unconscious mind to identify new product opportunities. Using metaphor-elicitation techniques, firms providing farming supplies, home appliances, office systems, and beauty care have identified important unmet needs. R&D departments... View Details
Keywords: by Manda Mahoney
  • 02 Jan 2012
  • Research & Ideas

Most Popular Articles of 2011

Jaffe of the Harvard University Department of Economics. Key concepts include: For retailers, discount vouchers provide price discrimination, letting merchants reach customers... View Details
Keywords: by Staff
  • 02 Aug 2011
  • Working Paper Summaries

To Groupon or Not to Groupon: The Profitability of Deep Discounts

Keywords: by Benjamin Edelman, Sonia Jaffe & Scott Duke Kominers; Retail; Technology
  • 13 Dec 2022
  • HBS Seminar

Christine Beckman, USC Price School of Public Policy

  • 07 Dec 2006
  • News

There's Nothing Wrong with Sharing

  • 2022
  • Article

Becoming a Learning Organization While Enhancing Performance: The Case of LEGO

By: Thomas Borup Kristensen, Henrik Saabye and Amy Edmondson
Purpose - The purpose of this study is to empirically test how problem-solving lean practices, along with leaders as learning facilitators in an action learning approach, can be transferred from a production context to a knowledge work context for the purpose... View Details
Keywords: Performance Efficiency; Learning; Organizational Change and Adaptation
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  • 21 Apr 2017
  • News

Good Riddance to Big Insurance Mergers

  • January 2018 (Revised May 2018)
  • Case

AT&T Managing Technological Change and the Future of Telephone Operators in the 20th Century

By: Daniel P. Gross and William R. Kerr
By the 1930s, AT&T dominated the American phone industry, serving 10 million telephones and employing over 100,000 switchboard operators. But beginning in the mid-1910s, the company began changing from manually operated switchboards to mechanical switching systems that... View Details
Keywords: AT＆T; Bell Telephone; Phone Lines; Phone Operators; Mechanical Switching; Layoffs; Technological Change; Transition; History; Innovation and Invention; Technological Innovation; Information Technology; Disruption; Change Management; Communications Industry; Telecommunications Industry; United States
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  • 05 Apr 2011
  • Working Paper Summaries

The Power of Political Voice: Women’s Political Representation and Crime in India

Keywords: by Lakshmi Iyer, Anandi Mani, Prachi Mishra & Petia Topalova
  • Article

Paradise Lost (and Restored?): A Study of Psychological Safety over Time

By: Derrick P. Bransby, Michaela Kerrissey and Amy C. Edmondson
Although prior research indicates that psychological safety can fluctuate, questions about when and why remain. To gain insights into the emergence and temporal dynamics of psychological safety, we explored longitudinal data representing more than 10,000 health care... View Details
Keywords: Analytics and Data Science; Research; Attitudes; Working Conditions; Well-being; Health Industry
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  • 27 May 2015
  • Research & Ideas

Build 'Scaffolds' to Improve Performance of Temporary Teams

southeastern United States, was an early adopter of a team-focused structure that many emergency departments are now implementing. The research showed that temporary teams mimic the behaviors View Details
Keywords: by Roberta Holland; Health
  • 08 Jun 2009
  • Research & Ideas

The Return of the Salesman

aims to make a one-time sale and hence can be quite insistent. This is the door-to-door salesman and the canvasser. Then there is the relationship-oriented salesperson. The classic instance of this was the traveling salesman who worked... View Details
Keywords: by Sean Silverthorne; Retail
  • 29 Aug 2018
  • News

The Value of Valleys

strength. So those are basically one of the business level, one of the personal level. We always continue to strive. Skydeck is produced by the External Relations department at... View Details
  • 19 Jan 2024
  • News

The Values and Virtues of a Quick Fix

of business. It’s produced by the External Relations Department at HBS. Our audio engineer is Craig McDonald. It is available on Apple, Spotify, and wherever you get your favorite podcasts. And If you could... View Details
  • 01 Oct 2000
  • News

Laura Scher of Working Assets

Laura S. Scher (MBA '85) is something of a modern-day Robin Hood, an entrepreneurial activist who redistributes the wealth of the marketplace to those in need. Through her company, San Francisco based... View Details
Keywords: Marguerite Rigoglioso
  • 02 Mar 2023
  • News

A Century of Birthday Candles

HBS. That launched Duff’s long career in the personnel department of major Boston banks. She also served on the Board of Governors of the HBS... View Details
Keywords: Educational Support Services; Educational Services
  • 22 Sep 2017
  • News

The Epicenter of Miami’s Vice

Subscribe on iTunes Subscribe on SoundCloud More Skydeck episodes Dan Morrell: The dark neon of late 70s and early 80s Miami has long been one of pop culture's favorite settings, from Miami Vice to Grand... View Details
  • 30 Jan 2020
  • Research & Ideas

The Upside of Highlighting a Product's Downsides

charity. [related readings] “It’s a way to clearly communicate that ‘We are unique in the space,’” Choi says. “Here’s what we are and here’s what we aren’t.” More traditional organizations have also been opening up. The US Department... View Details
Keywords: by Danielle Kost
  • Web

Use of Harvard Name & Logo | About

Guidelines . Department Marketing Materials The Harvard Business School logo may be used on official HBS marketing materials (brochures, flyers, Web sites, etc.). (Note that this does not include an individual's activities outside View Details