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Publications

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  • All HBS Web  (9,654)
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Show Results For

  • All HBS Web  (9,654)
    • People  (41)
    • News  (3,270)
    • Research  (4,131)
    • Events  (42)
    • Multimedia  (165)
  • Faculty Publications  (2,904)
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  • Web

1.1 HBS Community Values | MBA

1.1 HBS Community Values 1.0 MBA Standards of Conduct The MBA Program is built around the HBS Learning Model, where students and faculty teach and learn from one another. The goal of Community Values and the... View Details
  • Web

5.0 Community Standards Processes | MBA

5.0 Community Standards Processes Student Handbook 5.1 Community Standards/Disciplinary Process 5.2 Cases Involving Sexual Harassment or Other Sexual Misconduct & Cases involving Discrimination or Bullying... View Details
  • April 2002 (Revised July 2003)
  • Case

Cisco Systems and its Community Fellowship Program (A)

By: Diana Barrett and Sheila McCarthy
Focuses on the introduction, implementation, and initial evaluation of Cisco Systems Community Fellowship Program. This program provided Cisco employees affected by the layoff the option of working with a nonprofit organization for one year. Instead of a severance... View Details
Keywords: Job Cuts and Outsourcing; Compensation and Benefits; Philanthropy and Charitable Giving; Web Services Industry; Information Technology Industry; United States
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Barrett, Diana, and Sheila McCarthy. "Cisco Systems and its Community Fellowship Program (A)." Harvard Business School Case 302-078, April 2002. (Revised July 2003.)
  • July 2007
  • Article

Community Isomorphism and Corporate Social Action

By: Christopher Marquis, Mary Ann Glynn and Gerald F. Davis
Keywords: Corporate Social Responsibility and Impact; Civil Society or Community
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Marquis, Christopher, Mary Ann Glynn, and Gerald F. Davis. "Community Isomorphism and Corporate Social Action." Academy of Management Review 32, no. 3 (July 2007): 925–945. (Read an interview about this paper in HBS Working Knowledge.)
  • 8 Aug 2008
  • Conference Presentation

Where Will Open Development Communities Prevail?

By: Carliss Y. Baldwin
Keywords: Product Development; Applications and Software; Civil Society or Community
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Baldwin, Carliss Y. "Where Will Open Development Communities Prevail?" Paper presented at the HBS-MIT User and Open Innovation Workshop, Boston, MA, August 08, 2008.
  • 01 Feb 2002
  • News

Building Community in the Bay Area

his experiences with his board and about critical issues relating to governing nonprofit organizations today. The event was hosted by the HBS Community Partners, a group established by the HBS Association of Northern California in 1986 to... View Details
Keywords: Reynold Levy; Colleges, Universities, and Professional Schools; Educational Services
  • 25 Sep 2000
  • Research & Ideas

Cyber-Marketing: Scouting the Digital Communications Frontier

becomes evident that digital communications will fundamentally reshape the way businesses market, and often deliver, goods and services. The current communications revolution is hardly the first to be... View Details
Keywords: by Peter K. Jacobs
  • 01 Jun 2001
  • News

HBS Community Rolls Up Its Sleeves

In an ongoing commitment to public service, some three hundred HBS students, partners, faculty, and staff participated in the School’s annual Project Outreach event on Saturday, March 24. Fanning out across Greater Boston, volunteers devoted the day to a variety of... View Details
  • 06 Nov 2014
  • News

Building a Startup Community Beyond Commencement

As director of the Harvard Innovation Lab (i-lab), Jodi Goldstein (MBA 1996) has watched a number of innovative student businesses thrive at the space in its three years of operation. But watching those students lose their access to this View Details
  • 2024
  • Working Paper

Operational Impact of Communication Channels: Evidence from Last-Mile Delivery Services

By: Natalie Epstein, Santiago Gallino and Antonio Moreno
Communication channels are often used to improve customer satisfaction and behavior. This paper studies how they can be used to enhance operational performance.
We partner with a last-mile delivery company and, through natural and field experiments, explore... View Details
Keywords: Customer Satisfaction; Consumer Behavior; Logistics; Communication
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Epstein, Natalie, Santiago Gallino, and Antonio Moreno. "Operational Impact of Communication Channels: Evidence from Last-Mile Delivery Services." Working Paper, August 2024.
  • 17 Feb 2003
  • Research & Ideas

Building Communities as Well as Companies

Despite the uncertain climate for start-ups, launching a business continues to hold irresistible appeal for aspiring entrepreneurs. For many African-Americans, entrepreneurship is seen as a means of building community as well as personal... View Details
Keywords: by Julia Hanna
  • 09 Jul 2020
  • News

5 Tips for Communicating with Employees During a Crisis

  • June 2008
  • Teaching Note

Threadless: The Business of Community (TN)

By: Karim R. Lakhani
Teaching Note for 608707 View Details
Keywords: Internet and the Web; Civil Society or Community; Competition; Blogs; Business Model; Decisions; Design; Retail Industry; Apparel and Accessories Industry; Chicago
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Lakhani, Karim R. "Threadless: The Business of Community (TN)." Harvard Business School Teaching Note 608-169, June 2008.
  • March 2011
  • Article

Restaurant Organizational Forms and Community in the U.S. in 2005

By: Glenn R. Carroll and Magnus Thor Torfason
Recent sociological theory and research highlights food, drink, and restaurants as culturally meaningful and related to social identity. An implication of this view holds that the prevalence of corporate chain restaurants affects the sociological character of... View Details
Keywords: Demographics; Age; Supply Chain Management; Culture; Balance and Stability; Income Characteristics; Research; Civil Society or Community; Identity; Theory; Society; Service Industry; United States
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Carroll, Glenn R., and Magnus Thor Torfason. "Restaurant Organizational Forms and Community in the U.S. in 2005." City & Community 10, no. 1 (March 2011): 1–25.
  • March 1978 (Revised December 1983)
  • Case

Founding of the European Economic Community

By: Bruce R. Scott and Audrey T. Sproat
Keywords: Globalized Economies and Regions; International Relations; Economy; Europe
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Scott, Bruce R., and Audrey T. Sproat. "Founding of the European Economic Community." Harvard Business School Case 378-217, March 1978. (Revised December 1983.)
  • January 21, 2020
  • Article

When Community Becomes Your Competitive Advantage

By: Jeffrey J. Bussgang and Jono Bacon
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Bussgang, Jeffrey J., and Jono Bacon. "When Community Becomes Your Competitive Advantage." Harvard Business Review Digital Articles (January 21, 2020).
  • March 1992 (Revised February 1994)
  • Teaching Note

Willow Creek Community Church, Teaching Note

By: Leonard A. Schlesinger
Teaching Note for (9-691-102). View Details
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Schlesinger, Leonard A. "Willow Creek Community Church, Teaching Note." Harvard Business School Teaching Note 692-092, March 1992. (Revised February 1994.)
  • September 1994
  • Case

Benetton: The "United Colors" Communications Campaigns

By: James L. Heskett, Stephen A. Greyser and Norman Klein
Keywords: Advertising Campaigns; Apparel and Accessories Industry
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Heskett, James L., Stephen A. Greyser, and Norman Klein. Benetton: The "United Colors" Communications Campaigns. Harvard Business School Case 595-032, September 1994.
  • August 1978 (Revised May 1993)
  • Case

Community Television of Southern California: KCET

By: Regina E. Herzlinger
Keywords: Media and Broadcasting Industry; California
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Herzlinger, Regina E. "Community Television of Southern California: KCET." Harvard Business School Case 179-046, August 1978. (Revised May 1993.)
  • 17 Dec 2020
  • Video

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