Innovation Management - Publications - Faculty & Research

01 Jul 2008
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First Look: July 1, 2008

Working PapersCollaborative Architectures for Innovation Authors:Gary P. Pisano and Roberto Verganti Abstract Collaborative innovation has become a hot topic in innovation... View Details

Keywords: Martha Lagace

February 2024 (Revised January 2025)
Case

AGENTS.inc: Pathways to Growth at an AI Startup

By: Frank Nagle, Manuel Hoffmann, Karoline Ströhlein and Susan Pinckney

The case describes the history of AGENTS.inc. Despite being a small startup, with only four employees, that had never had a funding round, the company boasted an impressive client portfolio including multiple Fortune 500 companies. While AGENTS.inc had been an early... View Details

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10 Mar 2015
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First Look: March 10

Publications February 2015 Academy of Management Review Reflections on the 2013 Decade Award: "Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited" Ten Years Later By: Benner, Mary, and... View Details

Keywords: Carmen Nobel

Web

Helping and harnessing business to address society’s greatest challenges. | Institute for Business in Global Society

& Equity Initiative We catalyze and translate cutting-edge research to transform practice, enable leaders to drive change, and eradicate gender, race, and other forms of inequality in business and society. Social Enterprise Initiative We educate, support, and inspire... View Details

February 2022
Case

Toraya

By: Lauren Cohen and Akiko Kanno

Mitsuharu Kurokawa was the 18th generation leader of a family firm that produced and sold premium Japanese sweets, Toraya Confectionery Co., Ltd. He had succeeded the business from his father, Mitsuhiro Kurokawa who had led the firm for thirty years. Mitsuharu was... View Details

Keywords: Branding; Luxury Brand; Succession; Family Business; Management Succession; Brands and Branding; Luxury; Marketing; Expansion; Globalization; Innovation and Invention; Customer Satisfaction; Food and Beverage Industry; Retail Industry; Japan

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25 Sep 2007
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First Look: September 25, 2007

of hospitals, and to contrast these concerns with national patient safety initiatives. Data Sources. Primary data include semi-structured interviews with frontline staff and 1732 staff identified operational failures at 20 U.S. hospitals from 2004-2006. Study Design.... View Details

Keywords: Martha Lagace

10 Nov 2003
Research & Ideas

Globalization: The Strategy of Differences

in most of its major markets, reinforced by cross-border scale economies in such areas as trading, logistics, information technology, and innovation (in the broadest sense of the term). Mixing and matching was possible in this case... View Details

Keywords: by Pankaj Ghemawat

23 Jan 2013
Research & Ideas

Three-Dimensional Strategy: Winning the Multisided Platform

traditional resellers. Also, MSPs can be less capital intensive for start-ups. No wonder, then, that an increasing number of entrepreneurial ventures such as thredUP have been attracted to the MSP model. But in 2012 thredUP's management... View Details

Keywords: by Julia Hanna

01 Dec 2015
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December 1, 2015

frequently observed when a corporation is entering into a new foreign region for innovative work, especially in settings where intellectual property protection is weak. We also connect collaborative patents to the ethnic composition of... View Details

Keywords: Sean Silverthorne

April 2025
Case

Joe Mazzulla and the Boston Celtics (A)

By: Linda A. Hill, James I. Cash and Lydia Begag

Joe Mazzulla's leadership journey with the Boston Celtics began in 2016 when he served as an assistant coach for their NBA G-League affiliate. In 2019, he was promoted to a "behind-the-bench" assistant coaching role with the Celtics, before being asked to become the... View Details

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September 2017 (Revised March 2018)
Case

Chai Point: Disrupting Chai

By: Shikhar Ghosh, Ramana Nanda and Rachna Tahilyani

Chai Point is India’s largest organized chai retailer. It has missed its target for retail store openings by approximately 25%, goals that are very important to its investors who are also board members. However, it has developed an exciting new internet-based tea... View Details

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10 Oct 2011
Research & Ideas

Retailing Revolution: Category Killers on the Brink

industry: What consumer needs cannot be satisfied by e-commerce? What is the most effective use of store-level assets to offer a unique shopping experience? In the current environment, online shopping cannot satisfy the desire for instant consumption or gratification.... View Details

Keywords: by Rajiv Lal & Jose B. Alvarez; Retail

May 2024
Case

HarvEast

By: Jeremy Friedman and Natalie Kindred

In late 2023, Dmitry Skornyakov, CEO of Ukrainian agribusiness HarvEast, was navigating the turmoil caused by Russia’s invasion of Ukraine that began in 2014 and escalated into full-scale war in February 2022. Before the full-scale invasion, HarvEast managed 127,000... View Details

Keywords: Goods and Commodities; Natural Resources; Food; Problems and Challenges; Adaptation; Innovation and Management; Crisis Management; Logistics; Supply Chain; Risk and Uncertainty; Loss; Trust; Human Needs; War; Agriculture and Agribusiness Industry; Chile; South America; Latin America; Ukraine

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22 Jul 2019
Book

How to Be a Digital Platform Leader

All of the most valuable firms in the world today are platforms, starting with Apple, Microsoft, Google and Amazon. But platforms do not evolve in predictable ways, and there is a lot that managers and entrepreneurs can learn about past,... View Details

Keywords: by Martha Lagace

17 Oct 2017
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First Look at New Research and Ideas, October 17, 2017

antecedents, challenges, opportunities, and management strategies associated with hybridity and highlighting critical directions for future research. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53355 September 18,... View Details

Keywords: Sean Silverthorne

28 Apr 2015
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First Look: April 28

principles, and skills of three of the most successful and influential figures in business-Bill Gates, Andy Grove, and Steve Jobs-offering lessons for all managers and entrepreneurs on leadership, strategy, and execution. In less than a... View Details

Keywords: Sean Silverthorne

22 Oct 2013
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First Look: October 22

Publisher's link: https://www.hbs.edu/faculty/Pages/download.aspx?name=anik%20aknin%20norton%20dunn%20quoidbach.pdf August 2013 Managing Talent for Success: Talent Development in Law Firms Effective Teamwork and Collaboration By: Gardner,... View Details

Keywords: Sean Silverthorne

04 Feb 2013
Research & Ideas

Are the Big Four Audit Firms Too Big to Fail?

periodically raises concerns about audit-industry concentration and suggests ways to boost growth of smaller firms. The consolidation raises the issue of how the surviving big auditors and the nation's accounting regulators will manage... View Details

Keywords: by Martha Lagace; Accounting

23 Mar 2010
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First Look: March 23

Publication: Management Science (forthcoming) Abstract We examine whether the likelihood of entrepreneurial activity is related to the prior career experiences of an individual's co-workers, using a unique matched employer-employee panel... View Details

Keywords: Martha Lagace

September 2011 (Revised January 2012)
Case

Telemonitoring at Visiting Nurse Health System

By: F. Warren McFarlan, Mark Keil and Mala Kaul

The Telemonitoring at Visiting Nurse Health System case presents one home healthcare organization's efforts to use telemonitoring to improve the quality of care provided to at-risk patients who were discharged from hospitals and needed home care. After two years of... View Details

Keywords: Capital Budgeting; Cost vs Benefits; Risk Management; Technology Adoption; Technological Innovation; Organizational Change and Adaptation; Competitive Strategy; Health Industry; Technology Industry

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