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2017
Working Paper

Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance

By: Diwas S. KC, Bradley R. Staats, Maryam Kouchaki and Francesca Gino

How individuals manage, organize, and complete their tasks is central to operations management. Recent research in operations focuses on how under conditions of increasing workload, individuals can increase their service time, up to a point, to complete work more... View Details

Keywords: Employees; Decision Making; Performance Effectiveness; Performance Productivity

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12 Dec 2005
Research & Ideas

Using the Law to Strategic Advantage

whether it makes sense to continue litigation or put another offer on the table. Even decisions such as whether to put an expert witness on the stand that may seem best made by the litigators require... View Details

Keywords: by Sean Silverthorne; Legal Services

Web

Business for Social Impact | Social Enterprise | Harvard Business School

make an impact. Sustainable Business Strategy Professor Rebecca Henderson Become a purpose-driven leader by learning how to influence key stakeholders and integrate values into your work to catalyze system-level change. Sustainable... View Details

22 Apr 2019
Research & Ideas

Why Salespeople Struggle at Leading

shouldn’t ever manage, Cespedes cautions. Quite the contrary; sales managers make important decisions that affect salespeople’s lives—doling out territories and quotas—and it’s hard to gain the staff’s... View Details

Keywords: by Dina Gerdeman

Web

Dean Srikant Datar Statements & Speeches | About

October 10, 2023 Statement on Supreme Court Decision Harvard University leadership, including Dean Srikant Datar, address the Harvard community after the Supreme Court delivered its decision in Students for... View Details

17 Dec 2014
Research & Ideas

How Our Brain Determines if the Product is Worth the Price

neuroscience tools to shed light on how our brains make purchasing decisions. "We were interested in whether considering the price first changed how people thought about the decision process, and... View Details

Keywords: by Carmen Nobel; Retail

January 2008 (Revised July 2009)
Case

Forecasting the Great Depression

By: Walter A. Friedman

What is proper role of professional economic forecasting in financial decision making? The case presents excerpts from three leading economic forecasters on the eve of, and just after, the stock market crash of October 1929. The first set of excerpts is from Roger... View Details

Keywords: History; Mathematical Methods; Personal Development and Career; Forecasting and Prediction; Financial Crisis

September 2016 (Revised March 2017)
Module Note

Strategy Execution Module 3: Using Information for Performance Measurement and Control

By: Robert Simons

This module reading explains how managers use information to control critical business processes and outcomes. The analysis begins by illustrating how managers use information to communicate goals and track performance. Then the focus turns to the choices that managers... View Details

Keywords: Management Control Systems; Implementing Strategy; Strategy Execution; Organization Process; Feedback Model; Innovation; Uses Of Information; Big Data; Benchmarking; Decision Making; Information; Performance Evaluation; Analytics and Data Science

10 Sep 2021
Blog Post

Perspectives on Anti-Racism in the HKS Curriculum

In fall 2020, the Harvard Kennedy School incorporated a two-week module on Race and Racism in the Making of the United States as a Global Super power into the MPP core curriculum. The school created this module in response to calls by the... View Details

Program

Public Education Leadership Project

Review To optimize the learning experience and maximize the exchange of ideas, our Admissions Committee makes selections that balance each participant's experience, scope of students served, and district challenges. Upon admission View Details

14 Jul 2015
First Look

First Look: July 14, 2015

(2) structure-oriented approaches that redesign specific incentives, tasks, and decisions to reduce temptations to cheat in the environment. This paper explores how these approaches can change behavior. We argue that integrating both... View Details

Keywords: Sean Silverthorne

January 2009 (Revised December 2017)
Case

Who Broke the Bank of England?

By: Niall Ferguson and Jonathan Schlefer

In the summer of 1992, hedge fund manager George Soros was contemplating the possibility that the European Exchange Rate Mechanism (ERM) would break down. Designed to pave the way for a full-scale European Monetary Union, the ERM was a system of fixed exchange rates... View Details

Keywords: Decision Choices and Conditions; Currency Exchange Rate; Investment; Governing Rules, Regulations, and Reforms; Financial Services Industry; European Union

2003
Chapter

Right versus Right: Dealing with Ethical Dilemmas in Business

By: Joseph L. Badaracco Jr.

Keywords: Ethics; Decision Choices and Conditions

March 2004 (Revised June 2006)
Case

Journey to Sakhalin: Royal Dutch/Shell in Russia (A)

By: Rawi E. Abdelal

Operations of Royal Dutch/Shell in Russia included a strategic alliance with Gazprom, the country's natural gas monopoly, the development of the Salym oil fields in Siberia, and a small retail refilling network in St. Petersburg. Focuses on the Sakhalin II project.... View Details

Keywords: Decision Making; Energy Generation; Foreign Direct Investment; Lawfulness; Agreements and Arrangements; Alliances; Business and Government Relations; Energy Industry; Russia

08 Feb 2022
Research & Ideas

Silos That Work: How the Pandemic Changed the Way We Collaborate

avoided. Clearly, siloing existed before the pandemic and differed between firms and even countries, the authors note. To Zuzul, the more important question companies should ask as they contemplate the future of work is: What pros and cons should they weigh when View Details

Keywords: by Jay Fitzgerald

February 2021
Case

Digital Manufacturing at Amgen

By: Shane Greenstein, Kyle R. Myers and Sarah Mehta

This case discusses efforts made by biotechnology (biotech) company Amgen to introduce digital technologies into its manufacturing processes. Doing so is complicated by the fact that the process for manufacturing biologics—or therapeutics made from living cells—is... View Details

10 Apr 2007
First Look

First Look: April 10, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=207019 CMM versus Agile: Methodology Wars in Software Development Harvard Business School Case 607-084 A CIO decides whether to adopt the "Capability Maturity Model" (CMM) within her IT... View Details

Keywords: Martha Lagace

March 2013
Case

An Entrepreneur's New Product Development Journey

By: Elie Ofek

This case tracks the new product development process undertaken by Gauri Nanda, the founder and CEO of Nanda Home, as she ventures to innovate beyond her initial product launches. Having achieved commercial success with her first product Clocky, a roll away alarm clock... View Details

Keywords: Entrepreneurship; Decision Making; Product Development; Manufacturing Industry; Consumer Products Industry