Publications

May 1985
Case

A. Goldberg and Sons PLC (B)

By: Michael Beer

Keywords: Retail Industry

Find at Harvard

March 1983 (Revised April 1987)
Case

A. Goldberg and Sons PLC (A)

By: Michael Beer

Keywords: Retail Industry

Find at Harvard

January 1996
Teaching Note

Concord Center TN

By: William J. Poorvu and John H. Vogel Jr.

Teaching Note for (9-394-200). View Details

Keywords: Retail Industry

15 Nov 2019
News

Diversity as a Driver of Performance

Source: Tapestry Source: Tapestry In September, Jide Zeitlin (MBA 1987) was named chairman and CEO of Tapestry, the $5.9 billion parent company of Coach, Kate Spade, and Stuart Weitzman. A former Goldman Sachs executive, Zeitlin has been on the board of the company... View Details

Keywords: Retail Trade

25 Sep 2019
News

Entrepreneur Middle East's Achieving Women 2019: Dina Sidani

Keywords: Retail Trade

03 Oct 2017
News

Can Bezos’s Ties to Boston—and HBS—Seal the Deal?

In the battle to land Amazon’s second American headquarters, Boston may have an historical advantage with CEO Jeff Bezos. A recent Boston Globe article details Bezos ties to the area, which began with a visit to HBS campus 20 years ago. Since the founder of Amazon... View Details

Keywords: Retail Trade

24 Apr 2017
News

Rent the Runway Cofounder Joins Walmart Tech Incubator

Keywords: Retail Trade

14 Apr 2016
News

The New Color of "Nude"

Keywords: Retail Trade

06 Apr 2016
News

Turning the Family Business into the World's Top Sari Seller

Keywords: Retail Trade

04 Mar 2016
News

"The Ultimate Test of Passion, Determination and Persistence"

Keywords: Retail Trade

01 Dec 2004
News

A Life by Design

“They would have been happy if the work of only two of the four groups resulted in new products,” says Ross. Inventing the Future Looking back, Ross, 49, says that Project Platypus represented “an assimilation of all that I have done, of all that I have learned” over a... View Details

Keywords: Roger Thompson; toys; Retail Trade; Retail Trade; Retail Trade; Retail Trade

05 May 2009
First Look

First Look: May 5, 2009

these companies as well as provide a unique new marketing opportunity for traditional companies. Download the paper: http://www.hbs.edu/research/pdf/09-123.pdf Crafting Integrated Multichannel Retailing Strategies Authors:Jie Zhang, Paul... View Details

Keywords: Martha Lagace

18 Oct 2016
Op-Ed

Why Business Should Invest in Community Health

Children in the United States today are at risk to live shorter lives than their parents. This sobering assessment is one reason big box retailer Target is investing $40 million this year to improve the health of communities around the... View Details

Keywords: by John Quelch, Howard Koh, and Pamela Yatsko; Health

11 Apr 2017
First Look

First Look at New Research, April 11

https://www.hbs.edu/faculty/Pages/item.aspx?num=52472 Harvard Business School Case 717-474 Walmart: Navigating a Changing Retail Landscape As the largest company, by revenue, in the world, Walmart has been a lightning rod for criticism.... View Details

October 2017
Case

Shift Technologies, Inc.

By: Thomas Eisenmann and Nicole Tempest Keller

In 2017, management at Shift, an online marketplace that uses a “high touch,” concierge approach to buy and sell used cars, was formulating plans for the San Francisco–based startup’s next phase of expansion. One option was to preserve Shift’s current business model... View Details

Keywords: Entrepreneurship; Market Design; Multi-Sided Platforms; Marketplace Matching; Growth and Development Strategy; Decision Choices and Conditions; Retail Industry; Retail Industry; United States

2016
Working Paper

Decision-Making by Precedent and the Founding of American Honda (1948 – 1974)

By: Ramon Casadesus-Masanell and John Heilbron

American Honda was founded in 1959 as a wholly owned subsidiary of the Honda Motor Company to facilitate sales and distribution in the United States. The details of American Honda’s early history have long served as evidence in debates among scholars and practitioners... View Details

Keywords: Strategy; Business Subsidiaries; Decision Making; Retail Industry; Retail Industry; United States

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May 2016 (Revised January 2018)
Case

Improving Repurchase Rates at zulily

By: Thales Teixeira and Sarah McAra

In February 2015, zulily cofounder and CEO Darrell Cavens faced a major challenge in his business, a Seattle-based daily deals site that catered to moms. The more he spent to acquire new customers, the less he retained them in the form of repeat purchases. This was an... View Details

Keywords: Zulily; Repurchase; E-commerce; Online Shopping; Fashion; Customer Relationship Management; Internet and the Web; Digital Marketing; Customer Satisfaction; Retail Industry; Retail Industry; Seattle

June 2013 (Revised August 2013)
Case

AVA.ph: Growing a Filipino E-Commerce Company

By: William R. Kerr and Henry Motte-Munoz

AVA is a three-year old e-commerce company in the Philippines. From its early start mimicking the Gilt Groupe concept of online flash sales, the company has grown into a broader e-commerce platform for local fashion commerce. Oliver Segovia needs to evaluate where AVA... View Details

Keywords: Digital Platforms; Business Growth and Maturation; Internet and the Web; Entrepreneurship; Growth and Development Strategy; Retail Industry; Retail Industry; Philippines