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    Michael A. Wheeler

    Mike Wheeler joined the HBS faculty in 1993 and has taught extensively in its MBA, Executive, and distance learning programs. His highly interactive 8-week/40-hour HBS Online Negotiation... View Details

    Keywords: arts; construction; e-commerce industry; energy; federal government; green technology; internet; legal services; nonprofit industry; petroleum; pharmaceuticals; publishing industry; real estate; service industry; sports; state government; utilities
    • 12 Jul 2007
    • Working Paper Summaries

    Toward a Theory of Behavioral Operations

    Keywords: by Francesca Gino & Gary Pisano
    • Research Summary

    Overview

    My research focuses on cross-boundary teaming within and between organizations and on how leaders enable the complex collaborations through which execution and innovation are accomplished in a dynamic environment. In one stream of my research, I study collaboration... View Details
    • Research Summary

    Investment and marketing strategies of American multinationals in Argentina (1890c-1939)

    Andrea Lluch is undertaking a major research project on American business expansion in Argentina up to the beginning of World War II. The first part of the project focuses on the American companies investment strategies. The second part analyses of the evolution of... View Details

      The Magic That Makes Customer Experiences Stick

      The field of customer experience (CX) design — which aims to ensure that customers have positive touch points with companies while buying and consuming their products and services — has grown quickly in recent years. Research has shown that memorable experiences,... View Details

      • 29 Jul 2015
      • News

      Why CEO Pay Is About to Become a Much Bigger Deal

      • 27 Aug 2012
      • News

      Employee-Suggestion Programs That Work

      • 13 Jul 2017
      • News

      This mental trick helps top surgeons, athletes and comedians perform under pressure

      • 2014
      • Working Paper

      The Rising Cost of Consumer Attention: Why You Should Care, and What You Can Do about It

      By: Thales S. Teixeira
      Attention is a necessary ingredient for effective advertising. The market for consumer attention (or "eyeballs") has become so competitive that attention can be regarded as a currency. The rising cost of this ingredient in the marketplace is causing marketers to waste... View Details
      Keywords: Strategy; Advertising
      Related
      • 03 Oct 2023
      • Research Event

      Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

      specifically his descriptions of the manifold research that's going on on happiness, did you yourself change your own definition of what happiness is? What did you what did you learn or change? Winfrey: What I learned is that days where... View Details
      Keywords: by HBS Staff
      • 10 Sep 2024
      • Research & Ideas

      What Happens When Business Owners Turn to ChatBots for Advice

      agriculture. Researchers randomly divided the entrepreneurs into two groups. One group used the AI mentor to seek advice, while the second group received a placebo training guide. Surprisingly, low-performing entrepreneurs who had... View Details
      Keywords: by Ben Rand
      • 10 Apr 2015
      • News

      Peltz not qualified for board, go after weak companies

      • 31 Mar 2025
      • Video

      Bohan Li

      • 25 Apr 2022
      • News

      What Other CEOs Can Learn from Elon Musk’s Aggressive, Unorthodox Twitter Takeover

      • 13 Dec 2019
      • News

      How Influencers Are Making Over Beauty Marketing

      • 25 Oct 2018
      • HBS Seminar

      Fanyin Zheng, Columbia University

      • Research Summary

      Overview

      Christine is interested in how people make decisions about the thoughts, feelings, and actions of others. Her research explores how people use visual cues in a face to infer the inner workings of another's mind. View Details
      • 22 Mar 2017
      • HBS Seminar

      Gerald C. Kane, Boston College

      • Web

      Podcast - Business & Environment

      Scientist at Argonne National Laboratory, joins host Mike Toffel to discuss how AI is transforming the discovery process for new materials in grid-scale batteries. Logan explains Argonne’s research on improving energy storage solutions,... View Details
      • 24 Jul 2023
      • Research & Ideas

      Part-Time Employees Want More Hours. Can Companies Tap This ‘Hidden’ Talent Pool?

      program director and senior researcher for Managing the Future of Work, and Francis Hintermann, Global Lead of Accenture Research, collaborated on the paper. Where are workers hiding, and why? The team defines hidden workers in three... View Details
      Keywords: by Kara Baskin