SaaS Business Models - Publications - Faculty & Research

26 Sep 2013
Research & Ideas

Behind India’s Economic and Political Woes

rupees from his tenants, but that money just became 20 percent more expensive in the global currency market. So what is she to do? The options aren't appealing: Default on the loan or change the business View Details

Keywords: by Zeenat Potia

02 Jun 2003
What Do You Think?

What Can Aspiring Leaders Be Taught?

more practical context in which ethical dilemmas can be resolved than can separate courses in ethics or values. Further, how ethical and value-based dilemmas are taught may be as important as the inclusion of such subjects in the curriculum. Rene Wentworth commented... View Details

Keywords: by James Heskett

11 Nov 2013
Research & Ideas

A Smarter Way to Reduce Customer Defections

individuals identified as likely to defect. The tricky part comes in figuring out exactly who should be targeted. “You have to look at the net profitability of the retention campaign” Sunil Gupta, the Edward W. Carter Professor of View Details

Keywords: by Dina Gerdeman; Retail; Service

06 Oct 2003
Research & Ideas

The Growth of the Social Enterprise

Social enterprise groups are traditionally organized along one of two lines: The affiliation model favors decentralized control, while the branch model concentrates control at a central headquarters. Most... View Details

Keywords: by Carla Tishler

March 2016
Case

IC Group A/S

By: John R. Wells and Gabriel Ellsworth

IC Group owned several of Scandinavia's leading premium fashion brands. How should it respond to the decline of its primary wholesale distribution channels (independent fashion boutiques and department stores)? Should it open more physical stores or focus on... View Details

Citation

Educators

Purchase

28 May 2012
Research & Ideas

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

In fact, some executives have gone to great lengths to throw the company's entire business model behind CSR. The late Ray Anderson, founder of the global carpet company Interface, said he had an "epiphany"... View Details

Keywords: by Dina Gerdeman

11 Jan 2000
Lessons from the Classroom

New Game, New Rules: Developing Managers for a Competitive World

rethink their business models and radically transform their organizational capabilities. The implications for organizations and management are profound. Let's take one example. At the heart of most modern... View Details

Keywords: by Staff

20 Jan 2016
Research & Ideas

Maybe Uber isn't God's Gift to Mankind

the UK, licensed and insured vehicles, and full compliance with every applicable law and regulation. But Uber's “casual driver” model offered a perpetual cost advantage, and in October 2014 Hailo abandoned the US market. Uber's lesson to... View Details

Keywords: by Carmen Nobel; Transportation; Insurance

23 Apr 2001
Research & Ideas

Brand Power from Wedgwood to Dell: Part Two

capability and into powerful demand-side connections with consumers. One of the most interesting lessons of the recent fallout in dot-com companies concerns the demand side. No matter how efficient the technology, if it cannot be harnessed to a View Details

Keywords: by Martha Lagace

12 Apr 2004
Research & Ideas

Waking Up a Sleeping Company

One of the greatest challenges for the values-centered culture is to produce top performance and succeed in the market against "win at any cost" competitors. Values are only one part of an organization's culture; the other half is its operating norms—the way... View Details

Keywords: by Bill George

01 May 2012
First Look

First Look: May 1

Materials The Korean Model of Shared Growth, 1960-1990 Aldo Musacchio, Rafael Di Tella, and Jonathan SchleferHarvard Business School Case 712-052 This case narrates the development of the Republic of Korea... View Details

Keywords: Carmen Nobel

October 2016
Supplement

24 Hour Fitness (B): Ownership Changes, 2005–2016

By: John R. Wells and Gabriel Ellsworth

In 2016, 24 Hour Fitness was the number-two fitness chain in the United States, generating revenues of $1.4 billion from 441 clubs serving 3.8 million members. Based in San Ramon, California, 24 Hour Fitness operated clubs in 13 states. Having grown rapidly to become... View Details

Keywords: Advertising; Advertising Campaigns; Buildings and Facilities; Acquisition; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Age; Training; Private Equity; Financing and Loans; Price; Profit; Revenue; Geographic Location; Geographic Scope; Health; Nutrition; Business History; Human Resources; Employees; Employee Relationship Management; Recruitment; Selection and Staffing; Journals and Magazines; Human Capital; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Management Teams; Marketing; Brands and Branding; Marketing Channels; Marketing Communications; Marketing Strategy; Social Marketing; Demand and Consumers; Market Entry and Exit; Media; Organizational Design; Private Ownership; Problems and Challenges; Groups and Teams; Sales; Salesforce Management; Situation or Environment; Welfare or Wellbeing; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Competitive Advantage; Corporate Strategy; Expansion; Segmentation; Information Technology; Internet; Mobile Technology; Online Technology; Software; Web Sites; Value; Valuation; Health Industry; Media and Broadcasting Industry; United States; California; San Francisco

Citation

Purchase

28 Feb 2005
Research & Ideas

How to Harness Auction Fever

Want to create a high-profit auction? One strategy is to create "auction fever" around your sale by generating lots of hype, having strict rather than flexible deadlines at the end of auctions, and making sure winners and losers are visible to participants,... View Details

Keywords: by Manda Salls; Web Services; Technology

12 Nov 2018
Research & Ideas

'Always On' Isn't Always Best for Team Decision-Making

the other parts of the problem,” Shore says. “In that sense, it’s like a model for complex business decision-making because, usually, interesting problems are not just a matter of tweaking one variable up a... View Details

Keywords: by Roberta Holland

12 Oct 2011
First Look

First Look: October 12

form of corporate social responsibility (CSR) through a sustainable business model that also generates superior financial performance. Read the paper: http://www.europeanbusinessreview.com/?p=4538 An... View Details

Keywords: Sean Silverthorne

09 Jul 2001
Research & Ideas

Does Misery Love Companies? How Social Performance Pays Off

groups, such as the Prince of Wales Business Leaders Forum, work in partnership with business, government, and community leaders to promote business models that emphasize the... View Details

Keywords: by Joshua D. Margolis & James P. Walsh

04 Sep 2001
Lessons from the Classroom

Getting Back on Course

change the models that people create in their minds. We are doing that in the way we write cases, the way we present role models, the way we talk more frankly about business in the context of a life rather... View Details

Keywords: by Martha Lagace

02 Jul 2013
First Look

First Look: July 2

characteristics, such as risk aversion and talent; firm characteristics, such as ownership; detailed measures of managerial practices relative to incentives, dismissals, and promotions; and measurable outcomes, for the firm and for the manager. A parsimonious View Details

Keywords: Anna Secino

04 Dec 2007
First Look

First Look: December 4, 2007

Leader(ship) Development Harvard Business School Note 408-064 Designed for use in the first year of an MBA program, can be included within a core course on leadership or used more broadly to orient students to their upcoming experience... View Details

Keywords: Martha Lagace

August 2000 (Revised February 2003)
Case

Borders Group, Inc.

By: Zeynep Ton and Ananth Raman

Describes Borders Group, a well-known retail chain, in late 1999 and its traditional strengths and rapid growth in the 1990s. By 1990, however, the company had fallen behind Amazon.com and Barnes & Noble in leveraging the Internet for book retailing, although it... View Details