Publications

November 2004
Article

Aligning Incentives in Supply Chains

By: V.G. Narayanan and Ananth Raman

Keywords: Motivation and Incentives; Supply Chain

Book Review

Review of The Politics of Power: Ontario Hydro and its Government, 1906-1995, by Neil B. Freeman

By: Willis Emmons

Keywords: Government and Politics; Power and Influence; Energy Industry

2005
Introduction

A Decision Perspective on Negotiation and Conflict Resolution

By: M. H. Bazerman

Keywords: Negotiation; Conflict and Resolution; Decision Making

January 1981 (Revised June 1993)
Background Note

Note on Why Employees Join Unions

By: Michael Beer

Provides some answers to the question of why employees join unions. Summarizes recent data on workers' perceptions of unions: their power and instrumentality. Also explores the special situation of white collar workers. View Details

Keywords: Labor Unions; Employees; Social Psychology

July 1980 (Revised November 1981)
Case

Strike in Space

A three-man skylab crew, after repeatedly unsuccessful attempts to influence Houston Mission Control to slow down the work pace, turns off radio communication and refuses to talk. Questions for the class: What leads up to this break? How does one repair it? View Details

Keywords: Working Conditions; Conflict and Resolution; Aerospace Industry; Houston

October 1979 (Revised January 1983)
Case

IBM Corp.: The Bubble-Memory Incident

Focuses on the role of IBM's Corporate Management Committee (CMC) in resolving conflicts between the line and staff elements of IBM's organization. The issue for discussion is not a substantive technological question but a question of the proper role for the CMC in... View Details

Keywords: Managerial Roles; Conflict and Resolution; Computer Industry

February 1990 (Revised December 1993)
Case

Fusion Systems Corp. in Japan (A)

Describes the international business of Fusion Systems Corp., a small high technology American firm, and a five-year patent dispute the company has in Japan with Mitsubishi Electric. Also describes key features of the intellectual property systems in Japan and related... View Details

Keywords: Patents; Conflict and Resolution; Technology Industry; Japan; United States

01 Oct 2002
News

Faculty Research Symposium

and correction of such errors, Associate Professor Amy C. Edmondson studied eight teams of caregivers from two different teaching hospitals to explore how group and organizational behaviors affect error rates in administering drugs to hospitalized patients. Edmondson... View Details

March 2001
Case

FIRST: For Inspiration and Recognition of Science and Technology

By: William A. Sahlman

Describes some strategic and financial issues confronting the founder and executive director of a not-for-profit organization dedicated to improving awareness of and interest in science and technology among elementary and high school students. The organization sponsors... View Details

Keywords: Middle School Education; Finance; Nonprofit Organizations; Cognition and Thinking; Strategy; Technology

13 Jan 2020
Working Paper Summaries

Recognition Incentives for Internal Crowdsourcing: A Field Experiment at NASA

Keywords: by Jana Gallus, Olivia S. Jung, and Karim R. Lakhani; Aerospace

25 May 2018
Working Paper Summaries

Trust and Disintermediation: Evidence from an Online Freelance Marketplace

Keywords: by Grace Gu and Feng Zhu; Service

25 Sep 2000
Research & Ideas

More Than the Sum of Its Parts: The Impact of Modularity on the Computer Industry

The computer age began some six decades ago with general-purpose machines with Star Wars-like names such as ENIAC and EDVAC. They were powered by vacuum tubes, big enough to fill an entire room, and developed by mathematicians under the auspices of what was then known... View Details

Keywords: by Staff; Computer; Consumer Products; Technology

December 2024
Article

Public Attitudes on Performance for Algorithmic and Human Decision-Makers

By: Kirk Bansak and Elisabeth Paulson

This study explores public preferences for algorithmic and human decision-makers (DMs) in high-stakes contexts, how these preferences are shaped by performance metrics, and whether public evaluations of performance differ depending on the type of DM. Leveraging a... View Details

Keywords: Public Opinion; Prejudice and Bias; Decision Making

Read Now

2024
Working Paper

Cicely Saunders and Modern Hospices—A Brother’s View: Case Histories of Transformational Advances

By: Amar Bhide and Srikant M. Datar

This case history describes the role of Dame Cicely Saunders (1918-2005) in shaping the modern hospice movement. View Details

Keywords: Health Care and Treatment; Power and Influence