Publications

26 Mar 2024
HBS Seminar

Szu-Chi Huang, Stanford Graduate School of Business

October 2017
Case

The Transformation of Microsoft

By: C. Fritz Foley, E. Scott Mayfield and F. Katelynn Boland

In early 2015, Amy Hood, CFO of Microsoft, and the rest of the senior leadership team faced a set of fundamental choices. The firm had opportunities to serve customers in ways that would be associated with higher growth but lower margin. Some of these opportunities... View Details

Keywords: Growth; Corporate Finance; Valuation; Growth Management; Communication Strategy; Transformation; Information Technology Industry; Computer Industry; United States

May 2009 (Revised January 2011)
Case

HubSpot: Inbound Marketing and Web 2.0

By: Thomas J. Steenburgh, Jill Avery and Naseem Ashraf Dahod

This case introduces the concept of inbound marketing, pulling customer prospects toward a business through the use of Web 2.0 tools and applications like blogging, search engine optimization, and social media. Students follow the growth of HubSpot, an entrepreneurial... View Details

Keywords: Customer Relationship Management; Entrepreneurship; Price; Growth and Development Strategy; Marketing Communications; Social and Collaborative Networks; Segmentation; Web

Profile

Loujaine AlMoallim

Coming to HBS is like... Being part of a large community trying to solve a never-ending brain teaser that makes us reevaluate our approach to problem solving. Every class is a new challenge that leaves you feeling like a bewildered... View Details

30 Oct 2017
Research & Ideas

Asking Questions Can Get You a Better Job or a Second Date

Source: FangXiaNuo New research suggests that people who ask questions, particularly follow-up questions, may become better managers, land better jobs, and even win second dates. “Compared to those who do not ask many questions, people who do are better liked and learn... View Details

Keywords: by Rachel Layne

Web

About the Center - Christensen Center for Teaching & Learning

Faculty for more details). In addition, the Center participates in the design and delivery of the START orientation program for new HBS faculty as well as various case method teaching programs offered by HBS to faculty from business schools outside the United States.... View Details

04 May 2015
Research & Ideas

Need to Solve a Problem? Take a Break From Collaborating

connectivity can lead to a premature consensus, to the detriment of organizations that aim to transform information into knowledge. Fostering effective problem-solving requires flexibility—flexible technology, flexible employees, and a flexible workspace. "The... View Details

Keywords: by Carmen Nobel; Video Game; Web Services

01 Jun 2024
News

Quantum Leap

room-temperature hardware and wiring that sits next to the refrigerators and communicates with the quantum chips nestled inside them. Virtually every quantum computer in existence requires a similar mess of coaxial cables and equipment... View Details

Keywords: Alexander Gelfand; photographed by Chris Sorensen; quantum computing; innovation; leadership; Computer and Electronic Product Manufacturing; Manufacturing

20 Jan 2014
Research & Ideas

Language Wars Divide Global Companies

As global companies increasingly adopt a dominant language, usually English, which all employees must use to simplify communications and increase collaboration, many are dismayed to find an unexpected outcome. Results are exactly opposite... View Details

Keywords: by Kim Girard

Web

Systems Integration - Institute For Strategy And Competitiveness

Concentrating volume by medical condition and moving non-acute care out of heavily resourced hospital facilities improves outcomes and reduces costs. When providers integrate care across a network of facilities, and in conjunction with View Details

Web

Research Resources - Doctoral

Research Community Research Resources Our research and teaching resources are unmatched. The research and teaching resources at Harvard are unmatched by any other school. Students can make use of virtually any methodology required to... View Details

2012
Article

Evidence for the Pinocchio Effect: Linguistic Differences Between Lies, Deception by Omissions, and Truths

By: Lyn M. Van Swol, Michael T. Braun and Deepak Malhotra

The study used Linguistic Inquiry and Word Count and Coh-Metrix software to examine linguistic differences with deception in an ultimatum game. In the game, the Allocator was given an amount of money to divide with the Receiver. The Receiver did not know the precise... View Details

Keywords: Communication Intention and Meaning; Cognition and Thinking

Find at Harvard

01 Dec 2019
News

Bridging the Gap

centers on a citywide effort to improve public education, led in part by an alliance of 50 business and community leaders. This focus on education is a new one for the partnership, which has historically worked on economic development.... View Details

Keywords: Julia Hanna; illustration by Josh Cochran; photographed by Melissa Golden; cross sector collaboration; local government; nonprofits; education; leadership; Administration of Economic Programs; Government

April 2003 (Revised April 2009)
Case

Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center

By: David A. Garvin and Michael Roberto

On January 7, 2002, Paul Levy became CEO of the Beth Israel Deaconess Medical Center. He took over a troubled organization, in serious financial difficulty. This multimedia case describes the situation Levy inherited, his negotiations prior to taking the job, and his... View Details

Keywords: Communication Strategy; Decision Choices and Conditions; Leadership Style; Leading Change; Managerial Roles; Organizational Culture; Health Industry