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  • All HBS Web  (3,890)
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    • News  (648)
    • Research  (2,810)
    • Events  (7)
    • Multimedia  (5)
  • Faculty Publications  (1,739)

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  • All HBS Web  (3,890)
    • People  (1)
    • News  (648)
    • Research  (2,810)
    • Events  (7)
    • Multimedia  (5)
  • Faculty Publications  (1,739)
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  • 9 AM – 9 AM EDT, 05 Sep 2018
  • HBS Online

HBX Disruptive Strategy

Make innovation a reality with strategies from two-time Worlds Most Innovative Business Thinker, Clayton Christensen. Program Dates: September 5, 2018 - October 17, 2018 View Details
  • 08 May 2014
  • News

The Sky's the Limit

promoted to an executive for Global Business, Commercial Systems and Services at Sikorsky Aircraft Corporation, overseeing non-military sales, customer completions and support worldwide. Eaton's message, which she has spread everywhere... View Details
Keywords: Jill Radsken; women's issues; avaition; Air Transportation; Transportation
  • May 2024
  • Supplement

gWorks (A)

By: Richard S. Ruback and Royce Yudkoff
In January of 2019, Joe Heieck, CEO of gWorks, was deciding whether to proceed with his acquisition of Data Tech, that was a business roughly the same size as gWorks. gWorks, which provided geospatial software to small city and rural county governments, was acquired by... View Details
Keywords: Acquisition; Small Business; Cost vs Benefits; Decisions; Business Education; Corporate Entrepreneurship; Leadership Style; Leading Change; Business or Company Management; Problems and Challenges; Talent and Talent Management; Customer Relationship Management; Technology Adoption; Information Infrastructure; Digital Platforms; Growth Management; Applications and Software; Risk and Uncertainty; Technology Industry; United States
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Ruback, Richard S., and Royce Yudkoff. "gWorks (A)." Harvard Business School Multimedia/Video Supplement 224-721, May 2024.
  • 16 Jun 2020
  • Blog Post

Delivering Solutions During a Crisis with Hans Kristian Furuseth (MBA 2019)

management team, launched a new website, and tripled their marketing efforts. Then in February 2020, Farmasiet.no launched same day delivery for prescription medications, a few weeks before that service would become lifesaving. “We know... View Details
  • 12 Apr 2011
  • News

Twelve Global Finalists Compete at HBS

LifeQube mobile clinic management Asia-Pacific HBS Club of Shanghai Oliver Segovia, MBA '10 Jennifer Kelly, MBA '10 AVA invitation-only shopping platform Canada HBS Club of Toronto Zaheed Poptia, MBA '06 CardSwap online giftcard... View Details
Keywords: Multiple alumni
  • 2019
  • Working Paper

From Know-It-Alls to Learn-It-Alls: Executive Development in the Era of Self-Refining Algorithms, Collaborative Filtering and Wearable Computing

By: Mihnea Moldoveanu and Das Narayandas
We examine the future of executive education on a technological and cultural landscape that is imminent but different to the one we are accustomed to. We show how the contextualization, socialization and personalization of learning—avowed but distal goals of current... View Details
Keywords: Executive Education; Leadership Development; Technological Innovation; Customization and Personalization; Management Skills; Knowledge Acquisition; Knowledge Sharing
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Moldoveanu, Mihnea, and Das Narayandas. "From Know-It-Alls to Learn-It-Alls: Executive Development in the Era of Self-Refining Algorithms, Collaborative Filtering and Wearable Computing." Harvard Business School Working Paper, No. 20-061, November 2019.
  • 22 Feb 2022
  • News

Case Study: Welcome Aboard

manage their assets, tenants, and leasing, the software solutions that Lerner and Holder supported offered the promise of a cutting-edge solution. The implementation process once a customer signed on,... View Details
Keywords: Jen McFarland Flint
  • May 2008 (Revised September 2014)
  • Teaching Note

TD Canada Trust (A), (B), and (C)

By: Dennis Campbell
Keywords: Performance Evaluation; Banks and Banking; Mergers and Acquisitions; Customer Focus and Relationships; Profit; Balanced Scorecard; Service Delivery; Announcements; Compensation and Benefits; Canada
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Campbell, Dennis. "TD Canada Trust (A), (B), and (C)." Harvard Business School Teaching Note 108-076, May 2008. (Revised September 2014.)
  • November 1995 (Revised March 2004)
  • Case

Massachusetts General Hospital: CABG Surgery (A)

By: Steven C. Wheelwright and James Weber
A cross-functional team at Massachusetts General Hospital tries to reengineer the service delivery process (the "care path") for heart bypass surgery (CABG) in order to shorten hospital stays (and lower costs) while maintaining/enhancing the quality of care provided. View Details
Keywords: Health Care and Treatment; Medical Specialties; Business Processes; Mission and Purpose; Product Positioning; Product Marketing; Management Practices and Processes; Customer Satisfaction; Service Delivery; Service Operations; Fair Value Accounting; Ethics; Pharmaceutical Industry; Health Industry; Massachusetts
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Wheelwright, Steven C., and James Weber. "Massachusetts General Hospital: CABG Surgery (A)." Harvard Business School Case 696-015, November 1995. (Revised March 2004.)
  • Web

Launching Tech Ventures - Course Catalog

design and run as well as the organizations they build. LTV has a tactical, implementation bias rather than a strategic one. There is a modest overlap with Product Management and Entrepreneurial Sales, but LTV is solely focused on... View Details
  • February 2014 (Revised August 2014)
  • Case

3D Systems

By: Karim R. Lakhani and David Lane
In late 2013, Rajeev Kulkarni needed to decide how best to facilitate the emergence of a broad base of users and content to promote the sale of 3D Systems' consumer-focused 3D printers. As yet, neither the company nor users had identified an indispensable application... View Details
Keywords: 3D Printing; Business Ecosystems; 3D Systems; Growth and Development Strategy; Marketing Strategy; Copyright; Two-Sided Platforms; Product Development; Customization and Personalization; Manufacturing Industry
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Lakhani, Karim R., and David Lane. "3D Systems." Harvard Business School Case 614-035, February 2014. (Revised August 2014.)
  • 01 Jun 2012
  • News

FIELD 3 Tests Students

After the first market simulation, students had two months to refine their ideas and develop a customer sales pitch, all leading up to Launch Day in mid-April. At that point, teams with a viable idea advanced to IPO Day on May 14. “This... View Details
Keywords: FIELD program
  • 01 Mar 2004
  • News

Protecting against the Erosion of Brand Value

Christensen and Anthony present a model to assist managers in identifying opportunities from creating new brands to revitalizing existing ones. It’s a model most managers will need to apply sooner or later.... View Details
Keywords: Publishing Industries (except Internet); Information
  • 19 Nov 2001
  • Research & Ideas

Wrapping Your Alliances In a World Wide Web

chain management and advanced planning and scheduling software embed more advanced algorithms than their predecessors and offer the possibility of optimizing decisions across an entire supply chain, as opposed to within single firms. 52... View Details
Keywords: by Andrew McAfee
  • 12 Jun 2019
  • Research & Ideas

Investors Have More Than Money to Offer Entrepreneurs

forces, but patterns over time and how markets move and customers buy. They may not know your specific market details or the intimate buying patterns of your target customer, but as Bob Mason, managing... View Details
Keywords: by Julia Austin
  • Fast Answer

Venture capital firms: create a list

Useful filters in Preqin include estimated dry powder, total amount raised, and ESG/Ethos. Before exporting, click Manage Columns to customize what data you would like to include in your excel file. Click... View Details
  • 9 AM – 10 AM EST, 23 Jan 2019
  • HBS Online

HBS Online Disruptive Strategy

Make innovation a reality with strategies from two-time World's Most Innovative Business Thinker, Clayton Christensen. Program Dates: January 23, 2019 - March 6, 2019 View Details
  • 01 Dec 2003
  • News

Selling Digital Privacy

marketing companies to sell it. Consumers, he asserts, have much to gain — be it money, price discounts, better customer service, or products tailored specifically to their needs. In the current system, information that is gathered about... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 16 Oct 2019
  • Research & Ideas

Read Our Most Popular Stories of the Quarter

great customer service is no longer the responsibility of just one department. Creating the customer-centric organization. (12,182 visits) What Machine Learning Teaches Us about CEO Leadership Style Researchers use machine-learning to... View Details
Keywords: by Sean Silverthorne
  • 12 Oct 1999
  • Research & Ideas

Rapid Response: Inside the Retailing Revolution

get what they wanted. Choices were more limited, delivery time was measured in months, and warehouses were typically piled high with mountains of expensive inventory—often comprised of too many unpopular products and too few hot sellers. Today, this scenario is ancient... View Details
Keywords: by James E. Aisner; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail
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