Publications

June 2017
Article

A Systematic Approach to Discussing Active Surveillance with Patients with Low-risk Prostate Cancer

By: Behfar Ehdaie, Melissa Assel, Nicole Benfante, Deepak Malhotra and Andrew Vickers

A systematic approach to counseling—using appropriate framing techniques derived from principles studied by negotiation scholars—can be taught to physicians in a one-hour lecture. We found evidence that even this minimal intervention can decrease overtreatment of... View Details

Keywords: Health Care and Treatment; Health Disorders; Service Delivery; Negotiation; Health Industry

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July, 2022
Article

Telehealth Visits After Shoulder Surgery: Higher Patient Satisfaction and Lower Costs

By: Evan A. O'Donnell, Jillian E. Haberli, Andres Muniz Martinez, Daniel Yagoda, Robert S. Kaplan and Jon J.P. Warner

Purpose and Methods: The study compared the cost of telemedicine visits with in-person clinic visits for routine follow-up after common shoulder surgeries. It also evaluated the safety and patient experience with telemedicine visits. Time-driven activity-based costing... View Details

Keywords: Telehealth; Patient Satisfaction; Health Care and Treatment; Communication Technology; Health Industry

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April 1989
Supplement

Novel Combination of Two Drugs (C)

By: Regina E. Herzlinger

Keywords: Health; Health Care and Treatment; Health Industry; Health Industry

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April 1989
Supplement

Novel Combination of Two Drugs (B)

By: Regina E. Herzlinger

Keywords: Health; Health Care and Treatment; Health Industry; Health Industry

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October 2012 (Revised October 2016)
Case

Predilytics

By: Robert F. Higgins and Annelena Lobb

The management team at Predilytics, a healthcare analytics firm, must decide whether to accept a Series A venture capital financing deal. The company provided analytic services to healthcare plans, typically Medicare Advantage plans, in efforts to draw conclusions from... View Details

Keywords: Analytics; Healthcare; Medicare; Health Care and Treatment; Mathematical Methods; Health Industry; New England; United States

01 Dec 2011
News

Faculty Research Online

employees they hire and the way they socialize those employees. See http://hbswk.hbs.edu/item/6795.html. Making the Case for Consumer-Driven Health Care Even as “Obamacare” becomes an issue in the 2012... View Details

Keywords: Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Hospitals; Health, Social Assistance

August 2024 (Revised August 2024)
Background Note

Note on Adherence in Healthcare

By: Regina E. Herzlinger, Zachery Page and Ben Creo

This note provides an overview of adherence in healthcare. It discusses systemwide costs of non-adherence, common barriers to adherence, relevant stakeholders, novel compliance tactics, and the impact on digital therapeutic adoption. It is recommended as a companion to... View Details

Keywords: Health Care and Treatment; Behavior; Health Industry

November 2015 (Revised December 2016)
Case

Omada Health: Riding the Clinical and Regulatory Waves

By: Robert F. Higgins and Lisa Zhou

Keywords: Healthcare Industry; Healthcare Innovation; Healthcare IT; Wellness; Health Care and Treatment; Innovation and Invention; Health Industry

01 Jun 2009
News

Life-Saving Network

HBS professor Al Roth, along with two economists from Boston College, has created software that facilitates the process of donating kidneys. Through it, transplants can still be arranged even if a willing donor and recipient — a husband and wife, for example — aren’t... View Details

Keywords: Ambulatory Health Care Services; Ambulatory Health Care Services

September 1995
Case

Apollo Hospitals of India (B)

The Indian Hospitals Corp. (IHC), a branch of Apollo Hospitals Group, is considering building a hospital and primary-care medical center in Colombo, the capital of Sri-Lanka, a small island off the southern coast of India. This case describes economic, social, and... View Details

Keywords: Expansion; Health Care and Treatment; Health Industry; India

28 Jun 2011
News

Beyond Case Writing

interest in global health to the realization that an estimated 13 million people die each year for lack of low-cost products that could save their lives. Over the past seven years, she has conducted research projects in Zambia aimed at... View Details

Keywords: Roger Thompson; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services

01 Jun 2009
News

Faculty Books

Designing Care: Aligning the Nature and Management of Health Care by Richard M.J. Bohmer (Harvard Business Press) In this book, Senior Lecturer Bohmer, a medical doctor, explains that health-care... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

01 Sep 2004
News

Bill Dunaway (MBA 1964)

A self-described SOB — son of the boss — Bill Dunaway grew up working in his father’s pharmacy in Marietta, Georgia, a town of 61,000 outside Atlanta. After expanding the business to a chain of 18 drug stores, Dunaway sold the operation in 1989 and opened the 1848... View Details

Keywords: Julia Hanna; Health and Personal Care Stores; Health and Personal Care Stores

October 2023
Supplement

Hey Jane: Early Investor Pitch Deck

By: Rembrand Koning

Keywords: Health Care and Treatment; Operations; Entrepreneurial Finance; Health Industry; Health Industry; United States