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  • 29 Jan 2019
  • First Look

New Research and Ideas, January 29, 2019

opportunities and elicit strategic responses by focal firms. We develop theory and provide empirical evidence of how innovative activity changes in response to product recalls in the U.S. medical device... View Details
Keywords: Dina Gerdeman
  • 31 May 2016
  • First Look

May 31, 2016

benefit of increasing equity risk declines. We show that there is an interior optimum and that it is reached at lower leverage for firms with high asset risk. Empirically, the risk anomaly tradeoff theory... View Details
Keywords: Sean Silverthorne
  • July 2024
  • Article

AI, ROI, and Sales Productivity

By: Frank V. Cespedes
Artificial intelligence (AI) is now a loose term for many different things and at the peak of its hype curve. So managers hitch-their-pitch to the term in arguing for resources. But like any technology, its business value depends upon actionable use cases embraced by... View Details
Keywords: ROI; AI and Machine Learning; Sales; Investment Return
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  • June 2012
  • Article

Short Termism: Don't Blame the Investors

By: Francois Brochet, George Serafeim and Maria Loumioti
The article presents research on executives and corporation investor relations. A study is conducted of the language used by executives in conference calls discussing earnings with investors and financial analysts. A correlation was found between the use of language... View Details
Keywords: Financial Management; Business Earnings; Managerial Roles; Investment; Agency Theory; Communication Strategy; Business and Shareholder Relations
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  • June 2020
  • Article

Real-time Data from Mobile Platforms to Evaluate Sustainable Transportation Infrastructure

By: Omar Isaac Asensio, Kevin Alvarez, Arielle Dror, Emerson Wenzel, Catharina Hollauer and Sooji Ha
By displacing gasoline and diesel fuels, electric cars and fleets reduce emissions from the transportation sector, thus offering important public health benefits. However, public confidence in the reliability of charging infrastructure remains a fundamental barrier to... View Details
Keywords: Environmental Sustainability; Transportation; Infrastructure; Behavior; AI and Machine Learning; Demand and Consumers
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  • 2006
  • Working Paper

Too Motivated?

By: Eric J. Van den Steen

I show that an agent's motivation to do well (objectively) may be unambiguously bad in a world with differing priors, i.e., when people openly disagree on the optimal course of action. The reason is that an agent who is strongly motivated is more likely to follow... View Details

Keywords: Governance Controls; Employees; Wages; Measurement and Metrics; Outcome or Result; Performance; Agency Theory; Motivation and Incentives
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  • 08 Apr 2014
  • First Look

First Look: April 8

By: Hałaburda, Hanna, and Felix Oberholzer-Gee Abstract—The value of many products and services rises or falls with the number of customers using them; the fewer fax machines... View Details
Keywords: Sean Silverthorne
  • January–February 2025
  • Article

Why People Resist Embracing AI

By: Julian De Freitas
The success of AI depends not only on its capabilities, which are becoming more advanced each day, but on people’s willingness to harness them. Unfortunately, many people view AI negatively, fearing it will cause job losses, increase the likelihood that their personal... View Details
Keywords: AI and Machine Learning; Technology Adoption; Perception
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  • January–February 2025
  • Article

Want Your Company to Get Better at Experimentation?: Learn Fast by Democratizing Testing

By: Iavor Bojinov, David Holtz, Ramesh Johari, Sven Schmit and Martin Tingley
For years, online experimentation has fueled the innovations of leading tech companies, enabling them to rapidly test and refine new ideas, optimize product features, personalize user experiences, and maintain a competitive edge. The widespread availability and lower... View Details
Keywords: Technological Innovation; AI and Machine Learning; Analytics and Data Science; Product Development; Competitive Advantage
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  • 01 Aug 2011
  • Research & Ideas

Immigrant Innovators: Job Stealers or Job Creators?

workers. Immigrants who come to the country on H-1B visas are very dependent upon the firms that hire them, a situation that critics contend leads some companies to view the program as a source of cheap labor. Kerr is testing this View Details
Keywords: by Carmen Nobel; Technology
  • 04 Jun 2013
  • First Look

First Look: June 4

that allowed the Clinic to excel at patient satisfaction without jeopardizing its traditional strengths. Publisher's link: https://archive.harvardbusiness.org/cla/web/pl/product.seam?c=25931&i=25933&cs=73d8fb9a10c18f812eceaf3628cd1b24 2006 Encyclopedia View Details
Keywords: Sean Silverthorne
  • November 2006
  • Case

Introducing Frequent Flyer Programs

By: Dennis A. Yao
Allows students to explore the value to American Airlines of introducing a frequent flyer program in 1981. View Details
Keywords: Value; Management Analysis, Tools, and Techniques; Mathematical Methods; Game Theory; Competitive Advantage; Programs; Customers; Air Transportation Industry
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  • February 1996 (Revised November 1996)
  • Case

Wainwright Industries (A): Beyond the Baldrige

By: Rosabeth M. Kanter and Norman Klein
Traces the growth of Wainwright, a small automotive supply company, focusing on its commitment to quality in 1981 and the evolution of its quality culture. Breakthrough programs that stress "trust and belief" in the workforce and commitment to customers result in... View Details
Keywords: Quality; Customer Satisfaction; Customer Relationship Management; Ethics; Business or Company Management; Standards; Machinery and Machining; Organizational Change and Adaptation; Organizational Culture; Auto Industry; Missouri
Related
  • Profile

Omowale Casselle

of incoming samples from our brand partners (P&G, Unilever, Elizabeth Arden), that our field team keeps our machines running and fully stocked with sample inventory, and that we are able to successfully... View Details
Keywords: Technology; Consumer Products
  • 12 Jun 2018
  • First Look

New Research and Ideas, June 12, 2018

workers with heterogeneous human capital interface with machine learning, relative to the older Boolean search technology. We randomly assign individuals with and without computer science and engineering (CS&E) knowledge bases to each... View Details
Keywords: Dina Gerdeman
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

outperform others stands in contrast to theory and evidence supporting a broader scope for organizations. The literature on related diversification at the level of the firm provides some reconciliation View Details
Keywords: Martha Lagace
  • 18 Sep 2012
  • First Look

First Look: September 18

relationships. We call for a new direction in socialization theory examining how both organizations and employees benefit by emphasizing newcomers' authentic best selves. Download the paper: http://www.hbs.edu/research/pdf/12-067.pdf The... View Details
Keywords: Sean Silverthorne
  • 09 Aug 2011
  • First Look

First Look: August 9

compensation to strategy relies on agency theory economics and focuses on executive pay. Departing from this work, in this paper we focus on the strategic compensation of non-executive employees and argue... View Details
Keywords: Sean Silverthorne
  • 22 May 2007
  • First Look

First Look: May 22, 2007

Structure Matrices and Design Rule Theory Authors:Matthew J. LaMantia, Yuanfang Cai, Alan David MacCormack, and John Rusnak Abstract Designers often seek modular architectures to better accommodate expected changes and to enable parallel... View Details
Keywords: Martha Lagace
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

corporate social responsibility, and CEO leadership. This collection captures Porter's unique ability to bridge theory and practice. Each of the articles has not only shaped thinking, but also redefined the... View Details
Keywords: Martha Lagace