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  • September 2019 (Revised September 2019)
  • Case

Facebook Fake News in the Post-Truth World

By: John R. Wells, Carole A. Winkler and Benjamin Weinstock
In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election of Donald Trump as President of the United States on November 8, 2016; many put the blame at the door of fake... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
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Wells, John R., Carole A. Winkler, and Benjamin Weinstock. "Facebook Fake News in the Post-Truth World." Harvard Business School Case 720-373, September 2019. (Revised September 2019.)
  • 17 Nov 2003
  • Research & Ideas

The Business Case for Diabetes Disease Management

Conference on November 7. Beaulieu's research focuses on many aspects of healthcare—including contracting, quality competition in managed care, and human capital management and performance measurement. At the session, she prodded her... View Details
Keywords: by Martha Lagace; Health
  • 22 Dec 2009
  • First Look

First Look: Dec. 22

matching markets. It shows that similarity of preferences is an important factor driving unravelling. In particular, it shows that under the ex-post stable mechanism (the mechanism that the literature focuses on), unravelling is more... View Details
Keywords: Martha Lagace
  • 23 Dec 2008
  • First Look

First Look: December 23, 2008

number of Americans eligible for cancer prevention and treatment. The new strategy brings with it considerable political risk. Leveraging an organization with three million volunteers, this case describes how he skillfully transforms the... View Details
Keywords: Martha Lagace
  • 17 Mar 2008
  • Research & Ideas

The Lessons of Business History: A Handbook

organizational needs. Indeed, U.S. law offered entrepreneurs fewer options on how to organize their businesses. Q: In an essay you write that "globalization is a central issue, and perhaps the central issue, in business... View Details
Keywords: by Sean Silverthorne
  • 28 Oct 2014
  • First Look

First Look: October 28

http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1603484 October 2014 Journal of Economic Behavior & Organization Prosocial Norms in the Classroom: The Role of Self-regulation in Following Norms of Giving By: Blake, P.R., M.... View Details
Keywords: Carmen Nobel
  • 09 Nov 2006
  • Research & Ideas

Andy Grove: A Biographer’s Tale

philanthropy, has been very focused on giving back. As far as his management principles Intel developed under Andy Grove a set of principles, a culture, which is extremely strong and remains extremely strong to this day [and was] with him... View Details
Keywords: by Sean Silverthorne; Computer
  • 19 Jul 2016
  • First Look

July 19, 2016

organizations with widespread crime are treated more leniently compared to senior female perpetrators or compared to senior perpetrators in organizations with isolated cases of crime. These results suggest... View Details
Keywords: Sean Silverthorne
  • 03 Mar 2011
  • Research & Ideas

HBS Faculty on Revolution in the Middle East and North Africa

is changing at an astounding pace in this region. Although tempting, the US response should be less focused on addressing the "current" state of affairs and more attuned to the various potential trajectories of change. For... View Details
Keywords: Re: Deepak Malhotra; Energy; Utilities
  • 19 Apr 2004
  • Research & Ideas

Ground-Floor Opportunities for Retail in India

Rangan brought together veterans of the retail world to share strategies for cashing in on what could be a new wave of organized retail in India. The discussion took place April 4 at the India Business Conference at HBS. Kishore Biyani... View Details
Keywords: by Julia Hanna; Consumer Products; Retail
  • 05 Nov 2013
  • First Look

First Look: November 5

profits at the extensive rather than the intensive margin, outperforming competitors by attracting a larger customer base. And fourth, higher competition intensity need not improve consumer privacy when consumers exhibit low willingness... View Details
Keywords: Sean Silverthorne
  • 02 Oct 2000
  • Research & Ideas

The Dubious Logic of Global Megamergers

Think of Maytag and Lloyd's Bank; both companies have prospered by focusing on their home markets of the United States and Great Britain, respectively. Telefónica de España, a midsize telecommunications company, has rejected the role of... View Details
Keywords: by Pankaj Ghemawat & Fariborz Ghadar
  • 17 Mar 2009
  • First Look

First Look: March 17, 2009

care services are internationally renowned for quality. In 2008, The Clinic is restructuring the organization into teams defined around patient needs, rather than traditional medical specialties. "Patients First!" takes shape as... View Details
Keywords: Martha Lagace
  • 12 Jan 2015
  • Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

residents per hospital bed were 17 percent less likely to be sanctioned than those in the bottom quartile. "I don't say that these organizations won't be sanctioned if they provide charity care, but the likelihood is less," says... View Details
Keywords: by Michael Blanding
  • 29 Mar 2010
  • Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

denial as a particular risk for large, established organizations as much as for young, entrepreneurial firms? Is denial a predictable downside to success? A: Denial is more endemic to older firms because it so often results from stubborn... View Details
Keywords: by Martha Lagace; Auto; Retail; Technology
  • 27 Dec 2015
  • Research & Ideas

The Most Popular Stories and Research Papers of 2015

behavior, according to by Francesca Gino and colleagues. The good news: businesses can do something about it. Need to Solve a Problem? Take a Break From Collaborating (34,516) Organizations spend a lot of money enabling employees to solve... View Details
  • 04 Dec 2018
  • First Look

New Research and Ideas, December 4, 2018

forthcoming Entrepreneurship and Collaboration Inter-Organizational Collaboration and Start-Up Innovation By: Aggarwal, Vikas A., and Andy Wu Abstract—This chapter presents an overview of the literature on collaborative relationships between start-ups and incumbent... View Details
Keywords: Dina Gerdeman
  • 07 Aug 2007
  • First Look

First Look: August 7, 2007

H. Carpenter Abstract Front-line staff possess an immense amount of functional and experiential knowledge from which their organizations can learn. This paper examines two distinct processes for leveraging front-line staff knowledge in... View Details
Keywords: Martha Lagace
  • 08 Dec 2003
  • Research & Ideas

Is That Really Your Best Offer?

In hardball bargaining, is the other side really making its "absolute final offer" or only bluffing? In a collaborative situation, do you understand everyone's true interests? Are valued customers and colleagues satisfied with... View Details
Keywords: by Michael Wheeler
  • 08 Sep 2003
  • Research & Ideas

A Bold Proposal for Investment Reform

directors, and the external auditors. The demand side comprises the users of company information, such as sell-side analysts, buy-side analysts, fund managers, the financial press, and retail investors. Q: Past market reforms have not View Details
Keywords: by Ann Cullen; Financial Services
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