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  • Web

Strategy & IT - Institute For Strategy And Competitiveness

industry boundaries, disrupting value chains, altering industry structure, and raising a new set of strategic choices for competitors. This transformation will unleash a new and even greater wave of... View Details
  • March 2020 (Revised May 2020)
  • Case

Generation Investment Management

By: Vikram S. Gandhi and Sarah Mehta
By January 2020, sustainable investment firm Generation Investment Management (Generation), founded in London in 2004, had grown from a shared vision among seven founders to a 90-person firm managing $27 billion in public and private equity. Throughout its history,... View Details
Keywords: Sustainable Investing; Climate Change; Environmental Sustainability; Finance; Equity; Governance; Private Equity; Public Equity; Financial Markets; Investment; Investment Return; Investment Activism; Investment Funds; Investment Portfolio; Institutional Investing; Corporate Social Responsibility and Impact; Financial Services Industry; United Kingdom; England; London
Related
  • February 2024 (Revised December 2024)
  • Case

Best Buy Health: Enabling Care at Home

By: Robert S. Huckman, Rosabeth Moss Kanter, Antonio Moreno, Bradley Staats and Sarah Mehta
This case explores retailer Best Buy’s decision to enter health care. Best Buy Health aims to enable care at home across three prongs: consumer health, active aging, and virtual care. A key pillar of Best Buy Health's strategy is leveraging the Geek Squad—the company's... View Details
Keywords: Business Ventures; Health Care and Treatment; Innovation and Invention; Business Strategy; Market Entry and Exit; Service Delivery; Service Operations; Electronics Industry; Electronics Industry; Electronics Industry; United States; Minnesota
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  • 28 Jun 2022
  • Book

The Moral Enterprise: How Two Companies Profit with Purpose

How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details
Keywords: by Avery Forman
  • 06 Sep 2016
  • First Look

September 6, 2016

Final-Offer Arbitration Challenge Gives Negotiators a Valuable New Tool By: Bazerman, Max H., and Daniel Kahneman Abstract—In legal disputes, contested insurance claims, and similarly adversarial negotiations, one party is likely to open... View Details
Keywords: Carmen Nobel
  • January 1999
  • Case

State Street Corporation: Leading with Information Technology (B)

By: Stephen P. Bradley and Kelley Porter
With Multi-currency HORIZON, a real-time multi-currency accounting system that replaced the traditional batch-oriented single-currency accounting system, successfully launched, State Street Corp. (State Street) began to focus on growing the scope of its business... View Details
Keywords: Accounting; Trends; Global Strategy; Growth and Development Strategy; Competitive Strategy; Information Technology; Value Creation; Financial Services Industry
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  • March 2011 (Revised June 2011)
  • Case

QuikTrip

QuikTrip, a large convenience store chain with over 500 stores, was known for its outstanding labor practices and fast, reliable, and friendly customer service. In November 2010, the CEO Chet Cadieux, had to decide how many new locations to open when QuikTrip entered a... View Details
Keywords: Customer Focus and Relationships; Employees; Growth and Development Strategy; Logistics; Service Delivery; Performance Effectiveness; Expansion; Retail Industry; United States
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  • 30 May 2023
  • News

Finding PRIDE

fear around being gay in the business world. I felt it would be damaging to my career to be found out, so I limited myself to creative industries where I thought my gayness would be more acceptable if revealed. I worked at Apple for five... View Details
Keywords: Educational Services; Educational Services
  • September 2002 (Revised January 2003)
  • Case

Dimensional Fund Advisors, 2002

By: Randolph B. Cohen
Dimensional Fund Advisors (DFA) is an investment management firm that prides itself on basing its investment strategies on sound academic research. Many of the best-known finance research papers of the past two decades (especially those by Eugene Fama and Kenneth... View Details
Keywords: Knowledge Use and Leverage; Research; Success; Investment; Financial Services Industry
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  • 26 May 2015
  • First Look

First Look: May 26

By: Buciuni, Giulio, and Gary P. Pisano Abstract— It is widely presumed that in today's globalized economy, the value of geographic clustering of manufacturing industries is no longer valuable. Manufacturing is represented as a highly... View Details
Keywords: Sean Silverthorne
  • March 2009 (Revised October 2009)
  • Case

CalPERS' Emerging Equity Markets Principles

By: Robert G. Eccles and Aldo Sesia
The California Public Employees' Retirement System (CaIPERS)—the largest public pension fund in the U.S.—had adopted a new principles-based approach to investing in emerging market equities in November 2007. Previously, CalPERS internal and external money managers were... View Details
Keywords: Values and Beliefs; Investment Return; Investment Funds; Investment Portfolio; Emerging Markets; Corporate Social Responsibility and Impact; Value; Financial Services Industry; Financial Services Industry; China; California
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  • 29 Feb 2024
  • Blog Post

African American Student Union Spotlight on Social Enterprise

their journeys before and during the MBA program. Sandra Tsikor (MBA 2025) Where is your hometown? I was raised in Tema, Ghana and moved to New York City when I was 8 years old. What was your pre-MBA industry and role? Prior to HBS, I... View Details
  • 20 Aug 2008
  • Op-Ed

The Time is Right for Creative Capitalism

he succeeded so convincingly playing the game of market capitalism that first emerged in the late 19th century and grew to great influence during the 20th century. This game or system has been dominated in many industries by large,... View Details
Keywords: by Nancy Koehn
  • 01 Dec 2016
  • News

In My Humble Opinion: Chip Brewer (MBA 1991)

(photo by Christina Gandolfo) Perhaps not surprisingly, Oliver “Chip” Brewer III (MBA 1991) found his first job in golf while playing the game with a friend who happened to know the founder of Adams Golf. At the time, Brewer was working in the paper View Details
Keywords: Julia Hanna
  • 04 Oct 2022
  • What Do You Think?

Have Managers Underestimated the Need for Face-to-Face Contact?

large crowds. Have the changes in the underlying behaviors affecting many industries become so ingrained in employees, consumers, and everyday life that they will not revert to what they were before? The evidence is mixed. One can argue... View Details
Keywords: by James Heskett
  • 01 Jun 2023
  • News

An Engine of Innovation

pursue. What are the support systems and resources provided at the labs to student and alumni ventures? What sustains this community is the incredible team here that works fully in service to students and alumni so they can be in View Details
Keywords: Jennifer Gillespie
  • Blog

Is AI Coming for Your Job?

experts perform their work. Yes, certain tasks can be completed correctly and completely by AI, but for those types of tasks we will see something like the Industrial Revolution, where people's jobs changed, and they were able to use new... View Details
  • November 2022
  • Case

Wendy Estrella: Scaling Multiple Businesses

By: Jeffrey J. Bussgang and Sarah Mehta
Entrepreneur Wendy Estrella, a self-made, Latina millionaire based in Lawrence, Massachusetts, is attempting to simultaneously scale her law practice as well as her property management and development company. What path should she take for each and can she do it all,... View Details
Keywords: Business Ventures; Change; Competency and Skills; Decision Making; Demographics; Entrepreneurship; Personal Development and Career; Legal Services Industry; Legal Services Industry; Massachusetts
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  • 01 Oct 1999
  • News

Banking on Success

of change. The unprecedented flood of mergers and acquisitions, the advent of the global marketplace, the stock market's dizzying rise, and the capricious fortunes of technology-based companies have made financial services a fascinating... View Details
Keywords: Deborah E. Blagg
  • 04 Feb 2013
  • Research & Ideas

Are the Big Four Audit Firms Too Big to Fail?

“There are important implications for the quality of accounting information in corporations and in capital markets” "We could imagine that as the audit industry becomes more concentrated, the big auditors would become increasingly... View Details
Keywords: by Martha Lagace; Accounting