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      • February 1979 (Revised December 1983)
      • Case

      Allied Chemical Corp. (A)

      By: George C. Lodge and Joseph L. Badaracco Jr.
      Describes Allied, the chemical industry, and the effects of the Kepone problem (a toxic pesticide dumped into the James River) as of 1976. The executive in the case must decide whether the company should support the passage of the Toxic Substances Control Act and an... View Details
      Keywords: Pollutants; Corporate Social Responsibility and Impact; Decision Making; Laws and Statutes; Welfare; Legal Liability; Business and Government Relations; Chemical Industry
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      Lodge, George C., and Joseph L. Badaracco Jr. "Allied Chemical Corp. (A)." Harvard Business School Case 379-137, February 1979. (Revised December 1983.)
      • spring 1978
      • Article

      Reflections on Women and the Legal Profession: A Sociological Perspective

      By: R. M. Kanter
      Keywords: Law; Jobs and Positions; Gender; Science; Legal Services Industry
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      Kanter, R. M. "Reflections on Women and the Legal Profession: A Sociological Perspective." Harvard Womens Law Journal 1 (spring 1978): 1–18.
      • October 1977 (Revised September 1983)
      • Case

      Colonial Food Services Co.

      By: Michael Beer and James G. Clawson
      The first case in a four-part case series which outlines the events leading up to a performance appraisal interview. Describes the background of the company. View Details
      Keywords: Performance Evaluation; Food and Beverage Industry
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      Beer, Michael, and James G. Clawson. "Colonial Food Services Co." Harvard Business School Case 478-005, October 1977. (Revised September 1983.)
      • June 1977 (Revised September 1992)
      • Case

      Sorenson Research Co. (Abridged)

      By: Steven C. Wheelwright
      Presents the issues facing a high volume, high margin (but lightweight) medical products business. The company is trying to improve its inventory control to reduce inventory investment and improve service. The present multi-site inventory system is described and major... View Details
      Keywords: Business Earnings; Investment; Volume; Service Delivery; Supply Chain; Performance Improvement; Medical Devices and Supplies Industry
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      Wheelwright, Steven C. "Sorenson Research Co. (Abridged)." Harvard Business School Case 677-257, June 1977. (Revised September 1992.)
      • January 1977
      • Teaching Note

      Fabritek Corp., Teaching Note

      By: Steven C. Wheelwright
      Teaching Note for (9-669-004). View Details
      Keywords: Contracts; Quality; Service Delivery; Auto Industry
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      Wheelwright, Steven C. "Fabritek Corp., Teaching Note." Harvard Business School Teaching Note 677-121, January 1977.
      • 01 Jan 1977
      • Conference Presentation

      Short Term Natural Gas Consumption Forecasts: Optimal Use of National Weather Service Data

      By: James K. Sebenius and Richard Lehman
      Keywords: Forecasting and Prediction; Research; Business and Government Relations; Energy Industry
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      Sebenius, James K., and Richard Lehman. "Short Term Natural Gas Consumption Forecasts: Optimal Use of National Weather Service Data." Paper presented at the American Geophysical Union Annual Meeting, American Geophysical Union, January 01, 1977.
      • autumn 1976
      • Article

      A Study of Interest Rate Spreads in the 1974 CD Market

      By: D. B. Crane
      Keywords: Markets; Interest Rates; Financial Services Industry
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      Crane, D. B. "A Study of Interest Rate Spreads in the 1974 CD Market." Journal of Bank Research 7, no. 3 (autumn 1976).
      • September 1976 (Revised January 1977)
      • Case

      Del Norte Paper Co. (C)

      By: William A. Sahlman
      Designed to serve two roles: first, it provides a reasonably comprehensive description of an ongoing capital budgeting system for the international operations of a large American company. Second, it allows the student to focus upon and critically analyze a series of... View Details
      Keywords: Capital Budgeting; International Relations; Globalized Markets and Industries; Goals and Objectives; Service Delivery; Business Subsidiaries; Performance Evaluation; Performance Expectations; Financial Services Industry; Financial Services Industry
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      Sahlman, William A. "Del Norte Paper Co. (C)." Harvard Business School Case 177-036, September 1976. (Revised January 1977.)
      • September 1976 (Revised July 1995)
      • Case

      Texas Instruments: Time Products Division

      By: Steven C. Wheelwright
      Outlines the components of Texas Instruments' low-cost digital watch. Focus is on getting the assembly line running smoothly and efficiently in order to meet production cost and delivery requirements. View Details
      Keywords: Cost; Production; Service Delivery; Performance Efficiency; Electronics Industry; Electronics Industry
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      Wheelwright, Steven C. "Texas Instruments: Time Products Division." Harvard Business School Case 677-043, September 1976. (Revised July 1995.)
      • April 1976
      • Background Note

      Capacity Planning for Service Firms

      By: W. Earl Sasser
      Keywords: Planning; Service Industry
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      Sasser, W. Earl. "Capacity Planning for Service Firms." Harvard Business School Background Note 676-165, April 1976.
      • February 1976 (Revised November 1983)
      • Case

      EG&G, Inc. (B)

      By: Michael E. Porter
      Raises the dilemmas of making strategic decisions within an organizational construct. The divestment of a division of the company raises not only strategic issues but organizational and interpersonal ones as well. The decision is framed through the strategic planning... View Details
      Keywords: Business Divisions; Decisions; Business or Company Management; Organizations; Strategic Planning; Strategy; Service Industry
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      Porter, Michael E. "EG&G, Inc. (B)." Harvard Business School Case 376-188, February 1976. (Revised November 1983.)
      • January 1976
      • Case

      Weightman, Lawson & Frank (The Underwriting Decision)

      By: Samuel L. Hayes III
      Keywords: Financial Institutions; Financial Services Industry
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      Hayes, Samuel L., III. "Weightman, Lawson & Frank (The Underwriting Decision)." Harvard Business School Case 276-159, January 1976.
      • December 1975
      • Supplement

      E.F. Hutton and Co. (C)

      By: Samuel L. Hayes III
      Keywords: Financial Services Industry
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      Hayes, Samuel L., III. "E.F. Hutton and Co. (C)." Harvard Business School Supplement 276-110, December 1975.
      • November–December 1975
      • Article

      Lessons from the 1974 CD Market

      By: D. B. Crane
      Keywords: Markets; Financial Services Industry
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      Crane, D. B. "Lessons from the 1974 CD Market." Harvard Business Review 53, no. 6 (November–December 1975).
      • October 1975
      • Case

      E.F. Hutton and Co. (B)

      By: Samuel L. Hayes III
      Keywords: Financial Services Industry
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      Hayes, Samuel L., III. "E.F. Hutton and Co. (B)." Harvard Business School Case 276-109, October 1975.
      • April 1975 (Revised November 1988)
      • Case

      La Grande Alliance-Restaurant Francaise

      By: Claudine B. B. Malone and Carliss Y. Baldwin
      Pricing of meals for exclusive French restaurant. View Details
      Keywords: Price; Product Marketing; Service Industry; Service Industry
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      Malone, Claudine B. B., and Carliss Y. Baldwin. "La Grande Alliance-Restaurant Francaise." Harvard Business School Case 175-266, April 1975. (Revised November 1988.)
      • April 1975 (Revised May 1993)
      • Case

      New Hampshire-Vermont Hospitalization Service

      By: Regina E. Herzlinger
      Keywords: Health Industry; New Hampshire; Vermont
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      Herzlinger, Regina E. "New Hampshire-Vermont Hospitalization Service." Harvard Business School Case 175-243, April 1975. (Revised May 1993.)
      • September 1973 (Revised October 1980)
      • Case

      Sea Pines Racquet Club

      By: W. Earl Sasser
      The student is required to develop a strategy for a tennis club of a large resort area. The tennis director must decide how many courts he needs to build within the next three years, what surface they should have, and how much he should charge for their use.... View Details
      Keywords: Price; Service Operations; Organizations; Performance Capacity; Planning; Strategy; Accommodations Industry; Accommodations Industry
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      Sasser, W. Earl. "Sea Pines Racquet Club." Harvard Business School Case 674-011, September 1973. (Revised October 1980.)
      • November 1972 (Revised July 2023)
      • Case

      Benihana of Tokyo

      By: W. Earl Sasser
      Discusses the development of a chain of "theme" restaurants. The student is asked to evaluate the current operating strategy and suggest a long-term expansion strategy. View Details
      Keywords: Expansion; Business Strategy; Brands and Branding; Food and Beverage Industry; Food and Beverage Industry
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      Sasser, W. Earl. "Benihana of Tokyo." Harvard Business School Case 673-057, November 1972. (Revised July 2023.)
      • Forthcoming
      • Article

      Achieving Epilepsy Care for All: Ecosystem-Based Transformation

      By: Susanna Gallani, Bernice Martin Lee and Lidia M. V. R. Moura
      Epilepsy exemplifies many of the systemic challenges of modern health care— fragmented care delivery, inequitable access, financial strain, and so on. The current “system of systems” (SoS) structure of U.S. health care fosters siloed operations among its member systems... View Details
      Keywords: Healthcare Delivery; Epilepsy; Seizures; Health Care and Treatment; Health Disorders; Equality and Inequality; Framework; Service Delivery
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      Gallani, Susanna, Bernice Martin Lee, and Lidia M. V. R. Moura. "Achieving Epilepsy Care for All: Ecosystem-Based Transformation." Epilepsia (forthcoming). (Pre-published online April 4, 2025.)
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