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  • All HBS Web  (14,969)
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  • 10 Feb 2020
  • In Practice

6 Ways That Emerging Technology Is Disrupting Business Strategy

Even though the internet has been publicly available for almost three decades, executives at just about every company are wrestling with how to use digital technology to advance their business strategy. We asked professors from Harvard... View Details
Keywords: by Danielle Kost
  • January 2018 (Revised May 2018)
  • Case

AT&T Managing Technological Change and the Future of Telephone Operators in the 20th Century

By: Daniel P. Gross and William R. Kerr
By the 1930s, AT&T dominated the American phone industry, serving 10 million telephones and employing over 100,000 switchboard operators. But beginning in the mid-1910s, the company began changing from manually operated switchboards to mechanical switching systems that... View Details
Keywords: AT&T; Bell Telephone; Phone Lines; Phone Operators; Mechanical Switching; Layoffs; Technological Change; Transition; History; Innovation and Invention; Technological Innovation; Information Technology; Disruption; Change Management; Communications Industry; Telecommunications Industry; United States
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Gross, Daniel P., and William R. Kerr. "AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century." Harvard Business School Case 718-486, January 2018. (Revised May 2018.)
  • Web

Faculty | Information Technology

Faculty Harvard Business School (HBS) IT is a consultative technology partner that helps the School’s world-class faculty conduct path-breaking research, envision and execute new learning experiences, and leverage powerful tools that... View Details
  • March 1999 (Revised January 2000)
  • Background Note

Network Technology and the Role of Intermediaries

By: Youngme E. Moon
Outlines some of the ways network technology is changing the role of intermediaries in the market. View Details
Keywords: Technology Networks
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Moon, Youngme E. "Network Technology and the Role of Intermediaries." Harvard Business School Background Note 599-102, March 1999. (Revised January 2000.)
  • June 1995 (Revised August 1995)
  • Background Note

Managing IT in the 1990s: Communications Technology

By: Lynda M. Applegate and Geoffrey Bock
Provides an overview of the basic technologies that comprise the communications infrastructure of a firm. Network architecture, wide area networks, local area networks, communication media, network protocols, and basic principles of data transmission over networks are... View Details
Keywords: Management; Information Technology; Communication Technology
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Applegate, Lynda M., and Geoffrey Bock. "Managing IT in the 1990s: Communications Technology." Harvard Business School Background Note 195-270, June 1995. (Revised August 1995.)
  • winter 1990
  • Article

Accounting for Technology Costs

By: Robert S. Kaplan
Keywords: Accounting; Information Technology; Cost
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Kaplan, Robert S. "Accounting for Technology Costs." Enterprise (winter 1990): 8–12.
  • February 2005 (Revised November 2006)
  • Case

InfoVision (A): Technology Transfer at Georgia Tech

InfoVision illustrates university technology transfer through the choices of a graduating doctoral student. Also explores the challenges of working across the scientific, business, and legal disciplines in the Georgia Tech transfer program. View Details
Keywords: Information Technology; Problems and Challenges; Transformation; Higher Education; Science-Based Business; Commercialization; Research and Development; Education Industry; Georgia (state, US)
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Fleming, Lee, Marie Thursby, and James Quinn. "InfoVision (A): Technology Transfer at Georgia Tech." Harvard Business School Case 605-064, February 2005. (Revised November 2006.)
  • November 2001
  • Case

IBM Network Technology (B)

By: Michael L. Tushman
Supplements the (A) case. View Details
Keywords: Organizational Design; Management Teams; Leadership Style; Organizational Change and Adaptation; Change Management; Growth Management; Information Technology Industry
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Tushman, Michael L. "IBM Network Technology (B)." Harvard Business School Case 402-013, November 2001.
  • January 1996 (Revised March 1998)
  • Case

Linking Strategy and Innovation: Materials Technology Corporation

By: Clayton M. Christensen
Materials Technology Corp. (MTC), a high-tech materials company, is struggling in its development portfolio and to achieve a better record of delivering new products on time. View Details
Keywords: Technology; Innovation and Invention; Business Strategy; Time Management; Product; Production; Technology Industry; Technology Industry; Technology Industry; United States
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Christensen, Clayton M. "Linking Strategy and Innovation: Materials Technology Corporation." Harvard Business School Case 696-082, January 1996. (Revised March 1998.)
  • January 2009
  • Teaching Note

HCL Technologies (A) (TN)

By: Tarun Khanna and Linda A. Hill
Teaching Note for [408004]. View Details
Keywords: Leading Change; Transformation; Competition; Globalized Markets and Industries; Employees; Information Technology Industry; Information Technology Industry; India
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Khanna, Tarun, and Linda A. Hill. "HCL Technologies (A) (TN)." Harvard Business School Teaching Note 409-077, January 2009.

    Mapping Patterns of Technological Adoption Across Countries

    • August 1997 (Revised June 1999)
    • Case

    Providian Trust: Tradition and Technology (A)

    By: F. Warren McFarlan and Melissa Dailey
    A major trust company attempts to implement a major software system while simultaneously reengineering business processes. Providian Trust, a previously non-IT intensive organization, must completely reposition its management of technology to deal with IT's new... View Details
    Keywords: Change Management; Financial Institutions; Business Processes; Organizational Change and Adaptation; Information Technology; Applications and Software; Financial Services Industry
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    McFarlan, F. Warren, and Melissa Dailey. "Providian Trust: Tradition and Technology (A)." Harvard Business School Case 398-008, August 1997. (Revised June 1999.)
    • 16 Jul 2010
    • News

    Indians immigrants boosting technological innovation in US

    • summer 1997
    • Article

    An Empirical Exploration of a Technology Race

    By: J. Lerner
    An extensive theoretical literature examines technological competition, and in particular whether leaders maintain their standing. These models, however, have received little support. Innovation is examined in the disk drive industry, an environment particularly... View Details
    Keywords: Information Technology; Learning
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    Lerner, J. "An Empirical Exploration of a Technology Race." RAND Journal of Economics 28, no. 2 (summer 1997): 228–247.
    • 2014
    • Chapter

    Technology Diffusion: Measurement, Causes and Consequences

    By: Diego A. Comin and Marti Mestieri
    This chapter discusses different approaches pursued to explore three broad questions related to technology diffusion: what general patterns characterize the diffusion of technologies, and how have they changed over time; what are the key drivers of technology, and what... View Details
    Keywords: Measurement and Metrics; Technology Adoption
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    Comin, Diego A., and Marti Mestieri. "Technology Diffusion: Measurement, Causes and Consequences." In Handbook of Economic Growth. Vol. 2, edited by Philippe Aghion and Steven Durlauf, 565–622. Elsevier, 2014.
    • January 2018
    • Case

    Environmental Technology Fund Partners and E-Leather

    By: Vikram S. Gandhi and Aldo Sesia
    It is 2014 and Environmental Technologies Fund (ETF) Partners, a UK-based venture capital firm, has an opportunity to invest in a privately held UK company that manufactured engineered composition leather extracted from waste leather using an environmentally friendly... View Details
    Keywords: Sustainability; Venture Capital; Investment Strategy; Investment; Strategy; Ownership; Valuation; Energy Conservation; Equity; Technological Innovation; Environmental Sustainability; Performance Efficiency; Manufacturing Industry; Financial Services Industry; United Kingdom
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    Gandhi, Vikram S., and Aldo Sesia. "Environmental Technology Fund Partners and E-Leather." Harvard Business School Case 318-001, January 2018.
    • 2009
    • Other Unpublished Work

    Heterogeneous Technology Diffusion and Ricardian Trade Patterns

    By: William R. Kerr
    This study tests the importance of Ricardian technology differences for international trade. The developed panel includes both emerging and advanced economies, and particular attention is devoted to the variation exploited in empirical tests. The elasticity of export... View Details
    Keywords: Trade; Immigration; Competitive Advantage; Integration; Technology; United States
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    Kerr, William R. "Heterogeneous Technology Diffusion and Ricardian Trade Patterns". 2009.
    • January 2013
    • Supplement

    Longtop Financial Technologies (D)

    By: David Hawkins
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    Hawkins, David. "Longtop Financial Technologies (D)." Harvard Business School Supplement 113-076, January 2013.
    • November 2006
    • Case

    Brontes Technologies -- 2005

    By: William A. Sahlman and Caroline Perkins
    Describes a set of decisions confronting the founders of a company developing a new device for taking three-dimensional pictures of teeth in order to improve dental outcomes. The company needs more money and must choose between raising new equity capital from a venture... View Details
    Keywords: Borrowing and Debt; Business Startups; Medical Devices and Supplies Industry
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    Sahlman, William A., and Caroline Perkins. "Brontes Technologies -- 2005." Harvard Business School Case 807-101, November 2006.
    • 15 Oct 2014
    • Research & Ideas

    Apple Pay’s Technology Adoption Problem

    Only about 10 percent of retailers use NFC readers, and at least one retailer—Best Buy—stopped using them because they were too expensive. Officials with both Best Buy and Walmart have said the retailers have no plans, at least right now, of accepting the new payments... View Details
    Keywords: by Dina Gerdeman; Technology; Technology
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