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Show Results For
- All HBS Web
(744)
- People (1)
- News (249)
- Research (357)
- Events (3)
- Multimedia (13)
- Faculty Publications (209)
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- June 2002
- Teaching Note
PSA: The World's Port of Call, TN
By: Lynda M. Applegate and Maddy Kadish
Teaching Note for (9-802-003). View Details
- 24 Sep 2007
- Research & Ideas
The FDA: What Will the Next 100 Years Bring?
stars. Announced actions against an Iowa dairy after illegal drug residues were found in the dairy's cows; a Tennessee company for selling a substance billed as both a preventative against skin cancer and a tanning agent; and a medical device firm suspected of View Details
- 21 May 2007
- Research & Ideas
Fixing the Marketing-CEO Disconnect
competitors' scores are increasing faster it should be a cause for alarm. Acquisition rates may be robust, but if old customers are abandoning ship as fast as new ones are coming on board, strong acquisition can give a deceptive picture... View Details
Keywords: by Sean Silverthorne
- 10 Apr 2006
- Research & Ideas
Lessons from the Browser Wars
on every PC shipped in the late 1990s? Researchers line up on both sides of the argument. A recent working paper by Harvard Business School professor Pai-Ling Yin and Stanford professor Timothy F. Bresnahan offers an answer. Looking at... View Details
- 18 Sep 2013
- Research & Ideas
Excerpt: Manufacturing Morals
impression of quietude is partly due to the fact that all shipping and receiving takes place at a centralized location on the periphery of campus. From that location, all incoming and outgoing goods (including food and trash) are... View Details
Keywords: Education
- 16 May 2012
- Research & Ideas
Can Decades of Military Overspending be Fixed?
these programs often have years of combat arms training and experience (for example, as pilots, ship captains, armor commanders). For decades, many have observed that government program managers and their staffs are intelligent and... View Details
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
launches an initiative to solve this problem and identifies the number of spare power supply parts it sends out weekly as the measure it will use to track the progress. The transactional measure—the number of spare parts shipped... View Details
Keywords: by Jean Ayers
- August 1996 (Revised December 1999)
- Case
J Boats, Inc.
By: Robert L. Simons
During the 20-year evolution of a family-owned, entrepreneurial sailboat company, two founders leverage their design and marketing skills to build one of the most recognized brands in the recreational boating industry. The founder then considers management succession... View Details
Keywords: Corporate Entrepreneurship; Family Business; Risk Management; Financial Management; Leveraged Buyouts; Brands and Branding; Competitive Strategy; Capital Markets; Valuation; Shipping Industry; Shipping Industry
Simons, Robert L. "J Boats, Inc." Harvard Business School Case 197-015, August 1996. (Revised December 1999.)
- 08 Sep 2015
- First Look
September 8, 2015
the former explanation: that the likelihood of Amazon's entry is positively correlated with the popularity and customer ratings of third-party sellers' products. We also find that Amazon's entry reduces the shipping costs of affected... View Details
Keywords: Carmen Nobel
- 23 Jan 2008
- First Look
First Look: January 23, 2008
Both offered equal levels of financial support to donating parties. Eighty donations and 120 specimen shipping invoices from 2005 were analyzed in each program. Donations to the two programs did not significantly differ in terms of... View Details
Keywords: Martha Lagace
- 28 Mar 2017
- First Look
First Look at New Research, March 28
Shippo, prepares her pitch for a Series A funding round following a successful seed round. Customer adoption of Shippo’s e-commerce dashboard application, which allows small and medium retailers to compare delivery rates between shipping... View Details
Keywords: Sean Silverthorne
- 11 Dec 2006
- Research & Ideas
Fixing Price Tag Confusion
(main price + other charges) stimulate people to look into the details of what they get for their money. Thus, price framing can be used as a tool to induce consumers to acknowledge additional points of differentiation: a convenient View Details
- 11 Mar 2008
- First Look
First Look: March 11, 2008
South Dakota Wheat Growers (SDWG) serves the needs of its 3,600 active farmer-members by supplying farm inputs and organizing the marketing and transportation of grain produced in the co-op's service territory. For almost 80 years, the majority of grain was View Details
Keywords: Martha Lagace
- 17 Mar 2021
- Research & Ideas
Beyond Pajamas: Sizing Up the Pandemic Shopper
that attract consumers to retailers’ websites. Companies typically have to balance the popularity of these policies in a competitive market with the high costs of managing returns, including shipping and restocking fees that cut into... View Details
- 19 Jun 2012
- First Look
First Look: June 19
Container Shipping Forest L. Reinhardt, Ramon Casadesus-Masanell, and Frederik NellemannHarvard Business School Case 712-449 An abstract is unavailable at this time. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/712449-PDF-ENG... View Details
Keywords: Sean Silverthorne
- 10 Jun 2002
- Research & Ideas
Reinventing the Industrial Giant
parts order comes through, so they have the part ready to ship as soon as the order is placed. 86 Here too, GM was attempting to replicate the new business models pioneered by companies like Dell and Cisco. However, GM was not alone in... View Details
- 01 Mar 2011
- First Look
First Look: March 1
extensions are discussed, including retail settings where firms carry multiple product categories, shipping and handling costs, and the role of store assistance in impacting consumer perceived benefits. The Short Life of Online Sales... View Details
Keywords: Sean Silverthorne
- 23 Sep 2014
- First Look
First Look: September 23
http://hbr.org/product/Belk--Towards-Exceptional/an/415023-PDF-ENG Harvard Business School Case 915-002 Reinventing Retail: ShopRunner's Network Bet ShopRunner considers adjustments to improve its online shopping service, which offers no-charge two-day View Details
Keywords: Sean Silverthorne
- June 2022
- Case
Zalando: Becoming the Starting Point for Fashion
By: Antonio Moreno, Leela Nageswaran, Emilie Billaud and Federica Gabrieli
Born in 2008 as a small startup selling flip flops, by mid-2021 Zalando had turned into an online fashion company with an assortment of more than 4,500 international brands, 45 million active customers, and a presence in 23 European markets. An essential component in... View Details
Keywords: Transition; Customer Value and Value Chain; Digital Platforms; Distribution; Order Taking and Fulfillment; Infrastructure; Logistics; Service Operations; Strategy; Business Strategy; Shipping Industry; Shipping Industry; Shipping Industry; Shipping Industry; Shipping Industry; Shipping Industry; Shipping Industry; Shipping Industry; Europe
Moreno, Antonio, Leela Nageswaran, Emilie Billaud, and Federica Gabrieli. "Zalando: Becoming the Starting Point for Fashion." Harvard Business School Case 622-070, June 2022.
- 18 May 2015
- Research & Ideas
Advertisers Get Serious About Playing With Their Brands
Playing on social media, particularly when the playful activity occurs in real time during a live event, can charm an audience—while in some cases costing little to do so. Dutch shipping container company Maersk Line ran a social media... View Details