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Show Results For
- All HBS Web
(520)
- News (197)
- Research (273)
- Events (2)
- Multimedia (8)
- Faculty Publications (138)
- 24 Jan 2011
- HBS Case
Terror at the Taj
particularly since it can also be taught as an example of managing the postcrisis recovery of a flagship corporate brand. No Clear Answer The question of why the Taj employees demonstrated such loyalty elicited a variety of responses from... View Details
- 14 Apr 2022
- Op-Ed
Let’s Move Forward from COVID—Without Forgetting What We’ve Learned
burned out. The virtual meeting that runs back-to-back has shed light on the need for mini-breaks and recovery time. The result of the remote work environment, in some industries, is that leaders believe that employees are accessible... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
- 20 Jan 2022
- Op-Ed
3 Steps to Help Companies Rebuild Trust During the Pandemic
an offer of repair. Researchers studying apologies found one of the most effective elements of an apology is an offer to repair the problem. We’ve found offers of repair are essential to long-term trust recovery. After all, the most essential part of trust View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
- 09 Sep 2015
- Research & Ideas
Leadership Lessons of the Great Recession: Options for Economic Downturns
manage costs during a recession didn’t make economic sense to him. “I’ve been a leader during three recessions and I’ve never heard a management team talk about how the choices they make during a downturn will affect performance during a recovery,” said Cote. “There... View Details
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
change in the presentation?" "Nothing like that. We're experiencing an outage this morning, for about the last forty minutes. Customer Service is down. None of the call center systems are working, and the Web site is locked up." "Oh. Damn. I assume... View Details
Keywords: by Martha Lagace
- 01 Oct 2001
- News
Guy de Chazal: Changing Focus
housing, educational, employment, and social service programs. "Fountain House facilitates recovery and rehabilitation by building self-esteem," explains de Chazal, whose interest in the international organization was inspired by his... View Details
Keywords: Deborah Blagg
- 29 Jan 2021
- Op-Ed
How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics
gatherings for social purposes, and the eventual opening up and recovery of the world economy. About the Authors Rohit Deshpandé is Sebastian S. Kresge Professor of Marketing at Harvard Business School. Ofer Mintz is Senior Lecturer and... View Details
- 01 Mar 2023
- News
Step Change
heart surgery to repair a mitral valve prolapse. The recovery that followed offered time for reflection. A few months later, on vacation with her husband, Enan sat on the beach in Zanzibar and wrote the plan for what would become Lotus, a... View Details
- Web
Annual Report 2020 - Annual Report 2020
failures in the United States political system have prevented meaningful progress on actions needed to improve US competitive-ness. A Recovery Squandered: The State of U.S. Competitiveness 2019 documents how the United States has wasted... View Details
- Web
Charts & Statistics - Leadership
introduced Protectionist tariffs reduced Influence: Medium-Low 20 1920 s 19 Isolationism U.S. restores high tariffs U.S. pushes for debt recovery Allied nations seek war reparations from Axis powers Influence: Medium-Low 30 1930 s 19... View Details
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
and complements perfectly the physical business we have built so far.” Another example is MyoMaster, a company that specializes in recovery products and knowledge for athletes. Founded by couple Joe Gray and Lottie Whyte, MyoMaster... View Details
- 10 Oct 2011
- Research & Ideas
Retailing Revolution: Category Killers on the Brink
economic recovery is unlikely to do more than delay the inevitable restructuring. As consumers become more comfortable with Internet shopping, the number of categories with significant e-commerce penetration increases. The electronics,... View Details
- 13 Oct 2009
- Research & Ideas
7 Lessons for Navigating the Storm
clear set of principles can we ensure that the recovery is long-lasting and that future business is sustainable. As a society, we need to get back to practicing values-centered leadership. That's the only way we can restore integrity to... View Details
Keywords: by Martha Lagace
- 30 Sep 2022
- News
Scaling Hope
son’s life and D’Antonio’s. Today, both men work in the addiction treatment industry. D’Antonio’s son, now with more than six years continuous sobriety, is trained as a peer recovery coach, supporting others struggling with addiction.... View Details
- 31 May 2018
- News
Finding Freedom from Eating Disorders
million people worldwide. Today, Lindsay is the founder of an eating disorder recovery practice in Austin. Here, she speaks with associate editor Jen Flint about what she's learned from her experience—and how that's shaped her approach to... View Details
- 05 Oct 2015
- Research & Ideas
What Companies Should Not Do in the Next Banking Crisis
difficult decisions over what investments to keep and what investments to cut. How they made those choices and what effect they had on business and national recovery in the long run hasn’t been well understood, however. Harvard Business... View Details
- 22 Feb 2022
- News
A Focus on Latinx Entrepreneurs
their careers. “For us, the answer was partly ‘let’s build something that’s different than what you see out there, and let’s build a firm that can succeed.’ So, that’s what we’ve done with Avance,” says Perez, the firm’s managing partner. FINANCE AND THE ECONOMIC View Details
Keywords: Jennifer Gillespie
- 28 Aug 2014
- Op-Ed
Government Can Do More to Unfreeze Small Business Credit
immediate impact of the financial crisis on small business and, second, driving economic recovery in the years following. Together, the three-the American Recovery and Reinvestment Act of 2009 (Recovery... View Details
- 05 Sep 2024
- Blog Post
District Heating in Denmark: How Fjernvarme Fyn fuels an integrated and sustainable future
to tour the new heat recovery facility built adjacent to a nearby Meta data center. Servers working to power our computing needs produce enormous quanitities of waste heat every year, and the Meta facility has a goal of recovering 100,000... View Details
- 19 Aug 2016
- News
Using Technology to Help Reclaim Lives from Addiction
“Lionrock is my revenge against addiction,” says Peter Loeb (MBA 1991), cofounder and chief executive of Lionrock Recovery, the largest online addiction recovery program in the US and Canada. “This venture is part of my healing.” A... View Details