Publications

November 1995
Background Note

Business Process Reengineering: Its Past, Present, and Possible Future

Explores the origins of reengineering; its evolution during the 1980s and 1990s; the current state of reengineering, which is prevalent in business today; and several possible futures of reengineering, specifically in relation to process management, knowledge work, and... View Details

Keywords: Change Management; Business Processes

Web

Newsletter - Managing the Future of Work

Subscribe to Managing the Future of Work Newsletter Subscribe to Managing the Future of Work Newsletter Many forces are redefining the nature of work: automation and AI, the gig economy, the care economy,... View Details

Mar 2012
Article

A Jobs Compact for America's Future

Without a well-trained, well-paid, continuously improving workforce the United States cannot compete with other nations effectively—and won’t be able to sustain high and rising living standards. Yet at all levels of the economy, we behave as if we don’t believe that:... View Details

August 2024
Case

Circle: Reinventing the Future of Money

By: Shikhar Ghosh and Shweta Bagai

In early 2024, Circle Internet Financial's leadership team gathered to discuss the company's strategic path as it prepared for an IPO. Founded in 2013 by Jeremy Allaire, Circle had emerged as a pioneer in digital finance through its USD Coin (USDC), a regulated... View Details

Keywords: Currency; Governance Compliance; Initial Public Offering; Competition; Financial Services Industry

2017
Chapter

Organizational Fields: Past, Present and Future

By: Melissa Wooten and Andrew J. Hoffman

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January 2021 (Revised May 2021)
Case

Ocado Group: Ready for the Future

By: José B. Alvarez, Damien McLoughlin and Natalie Kindred

December 2020
Supplement

Komatsu: Video of Future Building Site

By: Rajiv Lal, David J. Collis and Akiko Saito

Short video that illustrates how an automated construction site would operate View Details

Keywords: Automation; Construction; Construction Industry; Japan

February 2020
Teaching Note

Upwork: Reimagining the Future of Work

By: Feng Zhu and Shirley Sun

Teaching Note for HBS No. 616-027. View Details

April 2019 (Revised October 2021)
Case

The Rohingya Refugee: Past, Genocide, Future

By: Reshmaan N. Hussam

In August 2017, the Myanmar military commenced a brutal pogrom of the Rohingya minority in Rakhine State, Myanmar. The genocidal campaign marked the most recent and decisive of a series of ethnic cleansing efforts fueled by contention around race, religion, and... View Details

Keywords: War; Ethnicity; Race; Religion; Identity; Change; Resource Allocation; Social Issues; Myanmar; Africa; Bangladesh

March 1996
Article

Track One Time Charges' Future Effects

By: David F. Hawkins

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September 2009 (Revised December 2009)
Supplement

The Future of Iraq Project (B)

By: Noel Maurer and Sogomon Tarontsi

The first round of bidding on the rights to develop Iraq's oil field did not go as planned. All the bidding groups wanted to charge a fee per barrel that the Iraqi government considered too high. As a result, the Iraqi government conducted the auction a second time,... View Details

Keywords: Non-Renewable Energy; Foreign Direct Investment; Contracts; Auctions; Business and Government Relations; Energy Industry; Iraq

November 2006 (Revised March 2007)
Case

eDonkey--Deciding the Future of File Sharing

By: Felix Oberholzer-Gee

Sam Yagan, CEO of the upstart MetaMachine, Inc., received a letter from the Recording Industry Association of America, Inc. (RIAA) asking him to shut down eDonkey, MetaMachine's popular file-sharing system. In September 2005, more than 30 million users relied on... View Details

Keywords: Applications and Software; Crisis Management; Music Entertainment; Legal Liability; Copyright; Information Technology Industry; Music Industry; United States

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February 2002 (Revised April 2011)
Case

The Future of Hybrid Electric Vehicles

By: John T. Gourville, Alice Tzou and David Lane

Set in 2002, this case looks at the potential for hybrid electric vehicles in the United States. Looks at the pressures on the automotive industry to produce a commercially viable, environmentally friendly vehicle and the consumer behavior surrounding purchase of those... View Details

Keywords: Technological Innovation; Marketing Strategy; Consumer Behavior; Environmental Sustainability; Technology Adoption; Auto Industry; United States

May 1997 (Revised July 1997)
Case

Vermeer Technologies (C): Negotiating the Future

By: Ashish Nanda

The success of the Vermeer software offering suddenly transforms the start-up into a sought after company. After arduous negotiations, Vermeer management is faced with the choice of continuing as an independent company or being acquired by Microsoft or Netscape. View Details

Keywords: Negotiation; Applications and Software; Decision Making; Acquisition; Business Startups; Business Strategy; Information Technology Industry