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Publications

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  • All HBS Web  (558)
    • News  (156)
    • Research  (329)
    • Multimedia  (27)
  • Faculty Publications  (313)

Show Results For

  • All HBS Web  (558)
    • News  (156)
    • Research  (329)
    • Multimedia  (27)
  • Faculty Publications  (313)
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  • 2015
  • Chapter

From Periphery to Core: A Process Model for Embracing Sustainability

By: Luciana Silvestri and Ranjay Gulati
There is a growing call for business enterprises to adopt sustainability principles and practices, yet many established organizations continue to struggle in their quest to embrace them. In this chapter, we analyze how organizations that relegate sustainability to the... View Details
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Silvestri, Luciana, and Ranjay Gulati. "From Periphery to Core: A Process Model for Embracing Sustainability." In Leading Sustainable Change: An Organizational Perspective, edited by Rebecca Henderson, Ranjay Gulati, and Michael Tushman. Oxford University Press, 2015.
  • April 2013
  • Supplement

Jones Lang LaSalle 2001–2012 Video Supplement

By: Ranjay Gulati and Luciana Silvestri
Keywords: Organizational Evolution; Organizational Change and Adaptation; Strategy; Organizational Structure
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Gulati, Ranjay, and Luciana Silvestri. "Jones Lang LaSalle 2001–2012 Video Supplement." Harvard Business School Video Supplement 413-704, April 2013.
  • March 2013 (Revised October 2013)
  • Case

Corporate Solutions at Jones Lang LaSalle (2001) (A)

By: Ranjay Gulati and Luciana Silvestri
This case describes the strategic and organizational challenges that Jones Lang LaSalle (JLL) faced at the turn of the millennium. Until then, JLL sold piecemeal commercial real estate services to its corporate clients, who maintained relationships with a variety of... View Details
Keywords: Organizational Structure; Strategy; Integration; Real Estate Industry; North America; South America; Central America
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Gulati, Ranjay, and Luciana Silvestri. "Corporate Solutions at Jones Lang LaSalle (2001) (A)." Harvard Business School Case 113-114, March 2013. (Revised October 2013.)
  • March – April 2008
  • Article

Does Familiarity Breed Trust? Revisiting the Antecedents of Trust

By: Ranjay Gulati and Maxim Sytch
Keywords: Trust
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Gulati, Ranjay, and Maxim Sytch. "Does Familiarity Breed Trust? Revisiting the Antecedents of Trust." Managerial and Decision Economics 29 (March–April 2008): 165–190.
  • December 1998
  • Article

The Architecture of Cooperation: Managing Coordination Costs and Appropriation Concerns in Strategic Alliances

By: Ranjay Gulati and Harbir Singh
Keywords: Design; Cooperation; Management; Cost; Strategy; Alliances
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Gulati, Ranjay, and Harbir Singh. "The Architecture of Cooperation: Managing Coordination Costs and Appropriation Concerns in Strategic Alliances." Administrative Science Quarterly 43, no. 4 (December 1998): 781–814.
  • April 2005
  • Article

The Quest for Customer Focus

By: Ranjay Gulati and James Oldroyd
Keywords: Customer Focus and Relationships
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Gulati, Ranjay, and James Oldroyd. "The Quest for Customer Focus." Harvard Business Review 83, no. 4 (April 2005): 2004–2005.
  • July 2022
  • Supplement

Netflix: A Creative Approach to Culture and Agility (B)

By: Ranjay Gulati and Matt Higgins
This (B) case, set in summer 2022, was designed as a companion to "Netflix: A Creative Approach to Culture and Agility," a case set in 2018. The purpose of this brief document is to unlock a discussion around how the Netflix culture can be used to weather new... View Details
Keywords: Netflix; Corporate Culture; Streaming; Media; Technology; Corporate Entrepreneurship; Innovation Leadership; Innovation Strategy; Leadership Style; Organizational Culture; Organizational Change and Adaptation; Entertainment and Recreation Industry; Media and Broadcasting Industry; Motion Pictures and Video Industry; Technology Industry; California
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Gulati, Ranjay, and Matt Higgins. "Netflix: A Creative Approach to Culture and Agility (B)." Harvard Business School Supplement 423-026, July 2022.
  • August 2021
  • Teaching Note

Etsy: Crafting a Turnaround to Save the Business and Its Soul

By: Ranjay Gulati and Bradley Turner
Teaching Note for HBS Case No. 821-092. View Details
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Gulati, Ranjay, and Bradley Turner. "Etsy: Crafting a Turnaround to Save the Business and Its Soul." Harvard Business School Teaching Note 822-027, August 2021.
  • November 2018 (Revised October 2019)
  • Case

Warby Parker: Scaling a Startup

By: Ranjay Gulati and Sam Yogi
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Gulati, Ranjay, and Sam Yogi. "Warby Parker: Scaling a Startup." Harvard Business School Case 419-042, November 2018. (Revised October 2019.)
  • Aug 2014
  • Conference Presentation

After the Break-Up: The Relational and Reputational Consequences of Withdrawals from VC Syndicates

By: Ranjay Gulati and Pavel Zhelyazkov
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Gulati, Ranjay, and Pavel Zhelyazkov. "After the Break-Up: The Relational and Reputational Consequences of Withdrawals from VC Syndicates." Paper presented at the Academy of Management Annual Meeting, Philadelphia, PA, August 2014.
  • 2013
  • Conference Presentation

Brokerage Spaces: How Informal Networks Transform Formal Structure In The Pursuit Of Complex Tasks

By: Ranjay Gulati and Luciana Silvestri
Keywords: Cognition; Collaboration; Networks; Organizational Structure; Cognition and Thinking
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Gulati, Ranjay, and Luciana Silvestri. "Brokerage Spaces: How Informal Networks Transform Formal Structure In The Pursuit Of Complex Tasks." Paper presented at the Strategic Management Society Annual International Conference, Atlanta, GA, 2013.
  • February 5, 2009
  • Article

Tasting the Fruits of Effective Innovation

By: Ranjay Gulati and Nitin Nohria
Keywords: Innovation and Invention
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Gulati, Ranjay, and Nitin Nohria. "Tasting the Fruits of Effective Innovation." Financial Times (February 5, 2009).
  • March 1999
  • Article

Where Do Interorganizational Networks Come From?

By: Ranjay Gulati and Martin Gargiulo
Keywords: Networks; Organizations
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Gulati, Ranjay, and Martin Gargiulo. "Where Do Interorganizational Networks Come From?" American Journal of Sociology 104, no. 5 (March 1999): 473–506. (Reprinted in The Management of Durable Relations, edited by Jeroen Weesie and Werner Raub, 2000.)
  • September 1999
  • Article

Cooperative or Controlling? The Effects of CEO-board Relations and the Contents of Interlocks on the Formation of Joint Ventures

By: Ranjay Gulati and James Westphal
Keywords: Cooperation; Management; Governance; Relationships; Joint Ventures
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Gulati, Ranjay, and James Westphal. "Cooperative or Controlling? The Effects of CEO-board Relations and the Contents of Interlocks on the Formation of Joint Ventures." Administrative Science Quarterly 44, no. 3 (September 1999): 473–506.
  • 2000
  • Chapter

Reflections on the Study of Strategic Alliances

By: Ranjay Gulati and Ed Zajac
Keywords: Alliances; Strategy
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Gulati, Ranjay, and Ed Zajac. "Reflections on the Study of Strategic Alliances." In Cooperative Strategy, edited by D. Faulkner and M. De Rond, 365–374. Oxford University Press, 2000.
  • May–June 2000
  • Article

Get the Right Mix of Bricks and Clicks

By: Ranjay Gulati and Jason Garino
Keywords: Buildings and Facilities; Web
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Gulati, Ranjay, and Jason Garino. "Get the Right Mix of Bricks and Clicks." Harvard Business Review 78, no. 3 (May–June 2000): 107–114.
  • September 2007
  • Article

Dependence Asymmetry and Joint Dependence in Interorganizational Relationships: Effects of Embeddedness on a Manufacturer's Performance in Procurement Relationships.

By: Ranjay Gulati and Maxim Sytch
Keywords: Relationships; Performance
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Gulati, Ranjay, and Maxim Sytch. "Dependence Asymmetry and Joint Dependence in Interorganizational Relationships: Effects of Embeddedness on a Manufacturer's Performance in Procurement Relationships." Administrative Science Quarterly 52, no. 3 (September 2007): 32–69.
  • April 2022
  • Teaching Note

Transforming BlackBerry: From Smartphones to Software

By: Ranjay Gulati and Eppa Rixey
Teaching Note for HBS Case No. 421-052. View Details
Keywords: Information Technology; Information Infrastructure; Applications and Software; Leadership; Organizational Change and Adaptation; Corporate Strategy; Technology Industry
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Gulati, Ranjay, and Eppa Rixey. "Transforming BlackBerry: From Smartphones to Software." Harvard Business School Teaching Note 422-086, April 2022.
  • August 6, 2020
  • Article

Companies Must Go Beyond Random Acts of Humanitarianism

By: Frank Cooper and Ranjay Gulati
Any organization can write a check or mobilize resources when confronted with a crisis such as the Covid-19 pandemic or a social movement such as Black Lives Matter. But corporate crisis response becomes much more meaningful when stakeholders know that the organization... View Details
Keywords: Mission and Purpose; Corporate Social Responsibility and Impact
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Cooper, Frank, and Ranjay Gulati. "Companies Must Go Beyond Random Acts of Humanitarianism." Harvard Business Review Digital Articles (August 6, 2020).
  • March 4, 2016
  • Article

Startups Can't Revolve Around Their Founders If They Want to Succeed

By: Ranjay Gulati and Alicia DeSantola
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Gulati, Ranjay, and Alicia DeSantola. "Startups Can't Revolve Around Their Founders If They Want to Succeed." Harvard Business Review (website) (March 4, 2016).
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